Jacob Matthew Norris

If you find yourself in the unfortunate situation of owning a lemon, call Matt Norris. It's a long painful process, but I could not have done it without Matt! He was a huge support every step of the way. Matt will keep you up-to-date, respond quickly, and fight for the results you need. Take the ...worry about whether you have the right person working for you out of the equation...Call Matt!

I cannot recommend Matt Norris highly enough. He represented me in my Lemon Law case, and thanks to his expertise and persistence, we won. I was fully refunded for the purchase of my new car after ongoing issues that the dealership was unable to repair within the first six months of ownership. Thr...oughout the entire process, Matt was incredibly responsive, knowledgeable, and patient. He took the time to answer all of my questions, explain each step clearly, and always made me feel confident that my case was in good hands. He even managed to put up with my occasional craziness and constant questions along the way! If you ever find yourself dealing with a vehicle issue that may fall under Lemon Law, Matt is absolutely the attorney you want in your corner. I’m beyond grateful for his help and the successful outcome he delivered.

I used Matt Norris to represent me in a lemon law claim. Matt was a great asset, very easy to get ahold of and talk to, and he responded promptly to my e-mails. Matt was able to get me a 100% buyback, and the automotive company covered the legal expenses, so I had zero out of pocket costs. I hope I n...ever need Matt again; however, I would definitely use him if needed.

Matt Norris is simply the best. End of story. I bought a new vehicle in 2022 and had nothing but mechanical and electrical issues. The issues ranged from improper assembly to faulty components and design flaws. In three years of ownership, the vehicle spent over 100 days at the dealership with ov...er a dozen visits for diagnostics and repair. One electrical issue lingered, with no timeline for repair after the replacement of multiple and repeated components. I worked with their customer service for over a year and even tried arbitration (I lost). I contacted no less than a dozen attorneys, and the message was the same: none of them thought it was worth their time or wanted thousands of dollars up front and hundreds of dollars per hour to even hear my story. I was at my wits end when I got Matt’s contact information. I was able to get Matt on the phone very easily, and after about five minutes of explaining my story, he said he would gladly take the case. He didn’t beat around the bush and said he wouldn’t take my case if he didn’t think we had a very good chance of getting some sort of restitution. His fee structure was simple, up front, and fair. I sent him my documents, he negotiated with the manufacturer, and got me a sizeable settlement in only a few months. He was always available to take my calls or respond to my texts. He answered every question with patience, and no question was too remedial to answer. He was professional, honest, and represented my best interest in everything he did. I went from getting nothing at all and living with a sub-standard vehicle to getting a settlement that rectified the wrongs that had been done to me. He wasn’t intimidated by a large automaker and fought for me and for what was JUST. I cannot say enough about Matt Norris. If you have been turned down by others and have been wronged by an automobile manufacturer, Matt is your guy. I will forever be thankful I contacted him.