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Jacob Matthew Norris

Lemon law Attorney at Wake Forest, NC

4.9   103 reviews
  • Licensed for 16 years
    State NC
    Acquired 2007
    Status
    Active No misconduct found

We have not found any instances of professional misconduct for this lawyer.

About Jacob

Learn Jacob’s areas of practice.

2
Practice areas
  1. Lemon law
    60%
    Warranty cases for vehicles. I represent consumers of both new and used vehicles who have claims involving breach of warranty.

    17 years

  2. Consumer protection
    40%
    Auto dealer fraud, and other types of consumer fraud (e.g. vehicle repair fraud, home improvement repair fraud, and unfair and deceptive practices)

    17 years

Matt Norris is the owner and principle of the Norris Law Firm, PLLC.  He focuses his practice in consumer law, including North Carolina lemon law and warranty claims, auto dealer fraud and other consumer fraud and unfair business practices claims.  He is admitted to practice law in North Carolina and all North Carolina federal districts courts.

Before he began practicing law as a NC lemon law attorney, Matt was an avid skydiver.  During his 15-year skydiving career, he was part of a four-way competitive skydiving team, the Angry Beez.  In 2001, he and his teammates earned the Silver Metal in the Advanced Class at the United States Parachute Association (“USPA”) National Championships in Ottawa, Illinois.  Matt also earned his tandem and accelerated freefall (AFF) skydiving instructor ratings, and ultimately made over 3,000 jumps.  

Matt attended law school at Georgia State University College of Law, and graduated cum laude in 2007. During law school, he had the unique privilege of earning two consecutive internships with the Georgia Supreme Court, working for the Honorable Justices Carol W. Hunstein and Robert Benham.  He also worked with the Georgia State College of Law Tax Clinic, was a member of the Moot Court Team, and earned an externship with the Atlantic Federal Defenders Program.

Before attending law school, Matt graduated from the University of North Carolina at Wilmington with a Bachelor of Science degree in Economics.

Matt is a member of several legal organizations, including the State Bar of North Carolina, North Carolina Bar Association, North Carolina Advocates for Justice, and National Association of Consumer Advocates.

In 2012, he was honored to have the opportunity to present on several topics during the National Association of Consumer Advocates Auto Fraud Conference in Clearwater, Florida.

Matt has focused his practice in on North Carolina lemon law and consumer protection law because he believes that consumers have a right to quality legal representation in order to even the playing field in a sometimes predatory marketplace.  He has been practicing as a NC lemon law lawyer his entire career, and looks forward to reviewing your case, and helping you resolve the problems you might be experiencing with your vehicle.

Location

Jacob Matthew Norris
PO Box 1318
Wake Forest, NC, 27588

Reviews

4.9 / 5.0
  103 customer reviews
5 Star
 
98%
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Posted by Anthony & Sonya | July 28, 2023
This review is from a person who hired this attorney.
| Hired Attorney
domestic car manufacturer
Matt Norris got us a great deal of money back from issues with a vehicle we purchased. He kept us informed and worked tirelessly to get us compensated. He kept us in the loop and made us feel comfortable about everything that was going on. Matt Norris is AMAZING! Hopefully you never need an attorney but if and when you do, Matt Norris is your man!
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Posted by Evan | July 1, 2023
This review is from a person who hired this attorney.
| Hired Attorney
Saved me from a big loss!
I contacted Matt due to a mechanical issue with a new vehicle that I purchased from a domestic car manufacturer which qualified as a lemon. Matt was fantastic to work with. He was patient, professional, and communicated well - always contacting me to keep me in the loop along every step of the way. He negotiated strongly and was able to get me to my target settlement amount. I’m so glad he was able to help me, because prior to reaching out to him, I was getting nowhere with the manufacturer and almost took a big loss. I hope to never have to deal with a lemon again, but if I do, I will certainly be contacting Matt. I will be referring him to anyone I know that is in need.
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Posted by Ryan | June 6, 2023
This review is from a person who hired this attorney.
| Hired Attorney
Lemon lawsuit representation
Matt represented me in a lemon lawsuit with a foreign auto manufacturer. The case took almost two years to get to a suitable settlement agreement with the manufacturer. Matt knew his stuff, struct the right balance of being aggressive vs. realistic when necessary, and proved to be a skillful negotiator when it came time to settle. While I hope to never need his services again, I would hire him again if I got jerked around by another auto manufacturer.
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Posted by Betty | June 3, 2023
This review is from a person who hired this attorney.
| Hired Attorney
Satisfied Customer
Matt was very helpful in assisting me in getting money back paid to a local car dealership that sold me a car that they didn't have title to. I couldn't get DMW paperwork for 4 months and could not drive my new vehicle. Faced with several obstacles caused by dealership ownership change he was persistent in finding and presenting everything needed to the courts that awarded me full reimbursement and I was fully satisfied with Matt's representation on my behalf.
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Posted by Luke | June 2, 2023
This review is from a person who hired this attorney.
| Hired Attorney
Ideal experience with a lawyer.
I had an issue with GM because of my Chevy Bolt. That's why I contacted Norris Law Firm. The whole process was smooth, everything was explained to me clearly, and in the end I was properly compensated by GM. Really a win-win situation. The whole process went a lot better than I could have hoped for. Very professional. I hope something similar doesn't happen again but if it does I'd be more than happy to contact him again.
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Posted by Doc | January 20, 2023
This review is from a person who hired this attorney.
| Hired Attorney
Life Savior
Attorney Norris was very understanding of my situation. He was aware that time was of the essence. He explained my options very effectively after I provided basic information. From that point forward, he kept me apprised of every aspect of the process. He showed me how to begin and complete the process remotely. I was very doubtful that anything could be done in my case. With His help and expertise, my case was settled without having to go to court. It was just short of a miracle! I had been very worried about a car that I had purchased. It was later found to be unsafe to drive and would not pass a required safety inspection. Instead of having to pay for a car that was literally junk, Attorney Norris persuaded the dealership to buy the vehicle back with restitutions. A life Savior! I’m so grateful to him, and I recommend him to anyone needing assistance with their vehicle.
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Posted by Alphanique | December 30, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Amazing Work
If I could give 10 stars I would!!! I contacted Matt about my vehicle being repossessed and my down payment being taken by a car dealership and he was extremely fast with his response. He made the entire process seamless! In the end I couldn’t be more happy with the results I received. Thank you so much! I 100% recommended him he got the job done and FAST.
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Posted by Trisha | December 23, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Lemon Law process made easy!!!
Atty. Matt Norris & his team are top notch! After becoming frustrated with repeated issues with my vehicle and getting nowhere with it being repaired, I reached out to Norris Law Firm via their website. Atty. Matt Norris himself called me & we discussed my case. After listening patiently to my many complaints about my vehicle, he felt (as I did) that it was the true definition of a "lemon". I was so impressed that I became a client the same day! The entire process was easy, and not the ordeal that I'd imagined. He checked in with me on a regular basis to give me updates on the case, and was very responsive to any questions that I had. In the end, I kissed my old "headache on wheels" goodbye, and never looked back. Atty. Norris was able to negotiate a settlement with the car manufacturer, and in doing so allowed me to have the means to put a substantial down payment on a new vehicle! My only regret is that I put up with my "lemon" as long as I did, and didn't contact him sooner! I NEVER could have done this on my own - I highly recommend Norris Law Firm!
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Posted by Shanna | December 23, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Client
I thought a lemon lawyer wasn't such a person to help and I wanna say Thanks Mr.Norris for helping me I would have just bought 2 cars and lost all my money and I got it back
Posted by Bill Kowack | September 30, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Brand new truck with multiple issues
I had multiple issues with a brand new truck and no one took ownership at the dealership or manufacturer. A family friend shared Matt's information with me. Very professional and detailed. I highly recommend him to represent you and I know if I ever have another issue, I will ne sure to contact Matt.
Posted by Felishia | September 9, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Top notch!
I purchased two vehicles from a dealership in Spring Hope, NC and they both were lemons. Matt went right to work, turning every stone and I am completely satisfied with the results. Contact Matt! He knows this law like the back of his hand! Thanks Matt!
Posted by anonymous | September 9, 2022
This review is from a person who hired this attorney.
| Hired Attorney
A+ in helping us when we really needed it!
Matt understood our predicament when a Nissan dealership failed to disclose critical items that we would have relied on to make a decision to purchase a used vehicle. Matt worked with us to get a satisfactory resolution with that dealership... He was easy to work with and took the time to explain all of our options and kept us informed along the way.
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Posted by anonymous | August 29, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Great Experience
Matt negotiated settlement for my Volvo lemon in a professional and timely manner. Great communication and outcome for my situation. Highly recommend!
Posted by Susan | August 29, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Top Notch Lemon Law Lawyer!!
Thanks Matt, for helping this stressful experience go as smooth as possible. He kept us informed thru out the whole process, & when we finally got to the end, the transfer could not have gone any easier!!
Posted by Daniel | July 7, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Professional and Efficient
We found Norris Law Firm online while researching NC Lemon Law Q&A's and made a phone appointment. Mr. Norris met with us (phone meeting) and answered all our questions; never made us feel like we asked stupid questions. Our entire case vs. a large domestic car manufacturer was handled online and settled in less than six months. We are very happy with the outcome. We Highly recommend Norris Law Firm. Thank you Matt!!
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Posted by Parth | June 3, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Very reliable lawyer.
We found him on google and he helped us through everything and always attentive. Would definitely recommend.
Posted by Larynda | June 3, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Amazing
Mr. Norris did an amazing job, stayed in contact, explained everything, patient, and kind. Mr. Norris made sure he did all he could to get the case resolved in a timely manner as well. Highly recommended.
Posted by Rubel | May 26, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Very Greatful and pleased!!!
My son purchased a $46,000.00 brand new vehicle from a dealership in North Carolina back Oct 2021. The car had less than 32 miles on it and the electrical system shut down and left my son stranded on the freeway. The dealership (Riverside) in N/C could careless about the issue. I called and called and called and pleaded for help from them because they sold me a lemon and took our $18,000.00 down payment and would not return our calls, emails, nothing. We were so upset that my sons 1st car was a lemon, but most importantly Riverside keep Chrysler ignored our plea for help etc. I did my research and Matt Norris law firm on the internet and we were pleased with his and his staffs reviews so we reached out and hired him .. keep in mind that from October 7th 2021 until March 2022 the Chrysler dealership where we live here in El Paso Texas supposedly worked and worked on the car throwing numerous electrical parts at the car with no luck of fixing the lemon. Sunland park dealership in El Paso had the car 6 months also mean while we were still making 600.00 monthly payments and 100.00 insurance for a broke down lemon. Nobody cared at all until I contacted Lemon Law firm Matt Norris and he was very eager to take our case and he jumped on it right away…. With his staff and his knowledge 1 1/2 months later he got out 18k down payment back from Chrysler, the 7 months worth of car payments and FCA, Fiat , Chrysler automotive also paid off the $25k loan balance…. We are so so happy with what Matt and Samantha did for us in such a short time that I would recommend his firm to anyone that needs help NOW!!!!! Thank you so much for everything Norris Law firm…. Fast, honest, loyal and keep us in the loop with everything!!!!!!!! We are happy
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Posted by Heather | April 20, 2022
This review is from a potential client who consulted with this attorney.
| Consulted Attorney
Expert Legal Advice
I contacted Norris Law Firm regarding an ongoing title issue. Mr. Norris offered excellent advice and we were able to resolve the issue without pursuing legal action. Mr. Norris' help and suggestions were invaluable. I would highly recommend his services.
Posted by Chris | November 9, 2021
This review is from a person who hired this attorney.
| Hired Attorney
He made this process amazingly easy
My wife and I bought a brand new vehicle and within a couple weeks it ended up in the shop for a prolonged period of time. We were hesitant to start this process because we didn't want a bigger headache with the manufacturer, but we eventually contacted Matt Norris. He explained the process over the phone, so we decided to go through with it and it was surprisingly easy. The process went exactly as he explained and all we had to do was provide the info he requested and wait. I would definitely recommend his services to anyone who feels like they may have bought a lemon but are nervous about the process
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Cost

Rates
  • Free Consultation 30 minutes
Payment methods
Check, Credit Card

Resume

AVVO RATING 8.2 (Excellent)

Work Experience

  • Owner
  • Norris Law Firm, PLLC
  • 2012 - Present
  • Member
  • Norris Emery, PLLC
  • 2011 - Present
  • Owner
  • Norris Law Firm, PLLC
  • 2008 - 2011

Education

  • Georgia State University College of Law
  • Juris Doctor
  • 2007
  • University of North Carolina, Wilmington
  • BS - Bachelor of Science
  • 1999

Sample of Legal Cases

  • Felix v. Crown Honda
  • Jury Verdict - $1,200 actual damages and $31,000 punitive damages

Associations

  • North Carolina Advocates for Justice, Commercial Litigation Section
  • Secretary
  • 2013 - Present
  • National Association of Consumer Advocates
  • Member
  • 2008 - Present
  • North Carolina Advocates for Justice
  • Member
  • 2008 - Present

Speaking Engagements

  • 2012 Auto Fraud Conference
  • Direct and Cross Examination of Consumer Clients
  • 2012
  • 2012 Auto Fraud Conference
  • 3rd Party Witness Testimony;
  • 2012
  • 2012 Auto Fraud Conference
  • Consumer Rebuttal Case
  • 2012

Attorney endorsements

Received (6)
Given (7)
Endorse Jacob
Lemon law Attorney | Jan 09
Relationship: Fellow lawyer in community
"I endorse this lawyer."
Lemon law Attorney | Oct 30
Relationship: Worked together on matter
"Great attorney! Matt actually helped me as a client. Handled the quickly and treated me the way that I would expect to be treated. Brought a professionalism that I hope my clients receive from me."
Consumer protection Attorney | Sep 21
Relationship: Fellow lawyer in community
"I endorse this lawyer. It is clear by his profile and answers in the AVVO community that he is well respected and knows his stuff!"
Lemon law Attorney | Aug 15
Relationship: Fellow lawyer in community
"Over the past few years, I've had the opportunity to see how dedicated attorney Norris is to his clients. He really enjoys the practice of law and it shows in his work product. I've referred several friends to attorney Norris and they always had excellent things to say about his representation. I highly recommend attorney Norris for your lemon law or consumer fraud case."
Consumer protection Attorney | Aug 07
Relationship: Fellow lawyer in community
"I endorse this lawyer. I worked with Matt in preparing for a recent conference at which we both spoke and found him to be highly knowledgeable in the areas of auto fraud and lemon law, as well as very passionate about helping consumers win their fight against dishonest car dealers. If you are looking for an auto fraud or lemon law attorney in North Carolina, then you are in good hands with Matt."
Consumer protection Attorney | Jan 28
Relationship: Fellow lawyer in community
"I endorse this lawyer wholeheartedly. In a few short years, Matt has become extremely knowledgeable about consumer sales fraud law and consumer protection law and become one of the best in the state. I have known him for at least 3 or 4 years and am continually impressed with his achievements (in and out of the courtroom) and his extraordinary knowledge of the law. If you have a consumer law problem, and his office is anywhere near you, I highly recommend him to you."
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Wake Forest Lemon law Lawyer Jacob Matthew Norris
Jacob Matthew Norris
Lemon law Attorney
Wake Forest, NC
Licensed for 16 years
Free Consultation