Jacob Matthew Norris

Jacob Matthew Norris

4.9
Rating: 8.3

Licensed for 18 years

Lemon law Lawyer at Wake Forest, NC
Practice Areas: Lemon Law, Consumer Protection

PO Box 1318, Wake Forest, NC

About Jacob

Biography

Practice Areas

2

Practice Areas

Lemon Law 60%

Warranty cases for vehicles. I represent consumers of both new and used vehicles who have claims involving breach of warranty.

19 years

60%
Consumer Protection 40%

Auto dealer fraud, and other types of consumer fraud (e.g. vehicle repair fraud, home improvement repair fraud, and unfair and deceptive practices)

19 years

40%

Fees and Rates

Cost

Free Consultation

$0 first 30 minutes


Payment Methods

  • Check
  • Credit Card

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Licenses

Licensed in North Carolina for 18 years

State: North Carolina

Acquired: 2007

Active

No misconduct found

Location

Law Offices of Jacob Matthew Norris

PO Box 1318, Wake Forest, NC, 27588

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Jacob Matthew Norris's Reviews

Avvo Review Score

4.9 /5.0

122 Client Reviews

Showing 71 - 75 of 122 reviews

Posted by anonymous | November 13, 2017 | Consumer Protection

Never heard back from this lawyer

People recommend him for my auto dealer fraud cases. After first phone call, he asked me for all the documents and evidence I had for my case and mentioned that he will review my case. But after I sent him all the documents. I NEVER EVER HEARD ANYTHING BACK from emails, phone calls or text message. T...here is also no way to contact this lawyer! The number I called always turned into a voice mail box and the message I left never got back. I tried to call him Morning, noon, afternoon and late afternoon but there is not a single time that he would pick up the phone. I don't know if that is done on purpose or not. This is incredibly rude and unprofessional. It is totally fine not to handle my case but AT LEAST KEEP ME INFORMED. I am going to pay for the service not the insulting ignorance.

Jacob Norris

Replied last November 13, 2017

I'm sorry you had a bad experience with contacting my firm. I strive to make every effort to reach out to people as quickly as I can. Many factors, such as commitments to existing clients, out of office matters, and volume of inquiries can impact the time necessary to review and respond. I did contact you back, and provided you with a detailed written response and suggested ways to gather more facts on your issue. I followed back up with you to confirm that you had received my response, but did not hear back. While I cannot accept every case, I do try to provide prospective clients with additional help by way of other referral sources and avenues to pursue claims independently, such as small claims court . I encourage you to use one of those resources to either find an attorney to take on your case, or to pursue the matter on your own if that is what you choose to do. Either way, I thank you for contacting us, and wish you the best of luck in getting the matter resolved.

Posted by Grace | November 09, 2017 | Hired Attorney | Lemon Law

Excellent Lemon Law Attorney!

Matt helped me with a Lemon Law case with a foreign car manufacturer for our minivan, and I couldn’t be happier with the result. He kept in touch with us from start to finish and we ended up with a solution that we thought was fair all around, and allowed us to put this behind us without more inconv...enience. I would definitely recommend Matt for anyone looking for help with a Lemon law problem. He was a life saver!

Posted by Bianca | October 20, 2017 | Hired Attorney | Consumer Protection

We endured until the end

Attorney Matt Norris is awesome! We had a long, drawn out battle with a used car salesman. Matt stuck it out and endured to the end after numerous continuations and long drives. In the end, we were victorious. Hopefully my case will serve notice to used car dealers everywhere, that you cannot just p...olish up a car on the outside knowing that it is junk on the inside and sell to an innocent consumer. This dealer lost and had to pay for his deceitful practices. Thank the Lord, he lead me to Attorney Matt Norris!

Posted by Andrew | October 18, 2017 | Hired Attorney | Lemon Law

Matt is the best

We went through arbitration on our own and we lost. We thought it was hopeless until we called Matt. He listened to our grievances and worked immediately on our case. He put our minds at ease. It was like the peace of mind you get when you are a young child and you know that your parents will make ev...erything all right. Matt is a legal bulldog who fought the bully car manufacturer for us. He got us out of our lemon and we are very pleased with our new car.

Posted by Elaina | October 05, 2017 | Hired Attorney | Lemon Law

Went above and beyond to settle my case!

Matt and his assistant Rachel were both wonderful to work with. My case was more difficult than the average because instead of doing an even trade I wanted to go with a different model. Matt worked tirelessly for months to help me reach an agreement with the manufacturer that I was satisfied with. I ...spoke with several N.C. Lemon Lawyers and decided that Matt was the one who would work the hardest for me. He definitely delivered and kept me positive throughout the entire process. He communicated regularly and kept me updated on every single detail of the case. If you have a lemon vehicle I would absolutely recommend him to represent you!

See All Client Reviews

Jacob Matthew Norris's Lawyer Endorsements

Endorse Jacob
Isaac Kohen headshot
Isaac Kohen

Lemon law lawyer | Jan 09

Relationship: Fellow lawyer in community

"I endorse this lawyer."

Michael Jon Macht headshot
Michael Macht

Lemon law lawyer | Oct 30

Relationship: Worked together on matter

"Great attorney! Matt actually helped me as a client. Handled the quickly and treated me the way that I would expect to be treated. Brought a professionalism that I hope my clients receive from me."

Jeffrey G. Schwartz headshot
Jeffrey Schwartz

Consumer protection lawyer | Sep 21

Relationship: Fellow lawyer in community

"I endorse this lawyer. It is clear by his profile and answers in the AVVO community that he is well respected and knows his stuff!"

Dominique Wilson Williams headshot
Dominique Williams

Lemon law lawyer | Aug 15

Relationship: Fellow lawyer in community

"Over the past few years, I've had the opportunity to see how dedicated attorney Norris is to his clients. He really enjoys the practice of law and it shows in his work product. I've referred several friends to attorney Norris and they always had excellent things to say about his representation. I highly recommend attorney Norris for your lemon law or consumer fraud case."

Elizabeth Ahern Wells headshot
Elizabeth Wells

Consumer protection lawyer | Aug 07

Relationship: Fellow lawyer in community

"I endorse this lawyer. I worked with Matt in preparing for a recent conference at which we both spoke and found him to be highly knowledgeable in the areas of auto fraud and lemon law, as well as very passionate about helping consumers win their fight against dishonest car dealers. If you are looking for an auto fraud or lemon law attorney in North Carolina, then you are in good hands with Matt."

Ronald Lee Burdge headshot
Ronald Burdge

Consumer protection lawyer | Jan 28

Relationship: Fellow lawyer in community

"I endorse this lawyer wholeheartedly. In a few short years, Matt has become extremely knowledgeable about consumer sales fraud law and consumer protection law and become one of the best in the state. I have known him for at least 3 or 4 years and am continually impressed with his achievements (in and out of the courtroom) and his extraordinary knowledge of the law. If you have a consumer law problem, and his office is anywhere near you, I highly recommend him to you."

View All Endorsements
Dominique Wilson Williams headshot
Dominique Williams

Personal injury lawyer

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Scott Kaufman

Unknown lawyer

Glenn Eric Emery headshot
Glenn Emery

Unknown lawyer

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John Gayle

Unknown lawyer

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Dmitry Feofanov

Unknown lawyer

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C Moskos

Consumer protection lawyer

Experience

Rating:  8.3 (Excellent)

Work Experience

2012 - Present

Owner, Norris Law Firm, PLLC

2011 - Present

Member, Norris Emery, PLLC

2008 - 2011

Owner, Norris Law Firm, PLLC

Associations

2013 - Present

North Carolina Advocates for Justice, Commercial Litigation Section

Secretary

2008 - Present

National Association of Consumer Advocates

Member

2008 - Present

North Carolina Advocates for Justice

Member

Sample of Legal Cases

Felix v. Crown Honda

Jury Verdict - $1,200 actual damages and $31,000 punitive damages

See More Legal Cases

Education

2007

Georgia State University College of Law

Juris Doctor

1999

University of North Carolina, Wilmington

BS - Bachelor of Science

Speaking Engagements

2012

2012 Auto Fraud Conference

Consumer Rebuttal Case

2012

2012 Auto Fraud Conference

3rd Party Witness Testimony;

2012

2012 Auto Fraud Conference

Direct and Cross Examination of Consumer Clients

Activity

Avvo Rating

Our Rating is calculated using information the lawyer has included on their profile in addition to the information we collect from state bar associations and other organizations that license legal professionals. Attorneys who claim their profiles and provide Avvo with more information tend to have a higher rating than those who do not.

What determines Avvo Rating?
  • Experience & background Years licensed, work experience, education
  • Legal community recognition Peer endorsements, associations, awards
  • Legal thought leadership Publications, speaking engagements
  • Discipline Disciplinary information may not be comprehensive, or updated. We recommend that you always check a lawyer's disciplinary status with their respective state bar association before hiring them.
Avvo Rating Levels
10.0 - 9.0 Superb8.9 - 8.0 Excellent7.9 - 7.0 Very Good6.9 - 6.0 Good5.9 - 5.0 Average4.9 - 4.0 Concern3.9 - 3.0 Caution2.9 - 2.0 Strong Caution1.9 - 1.0 Extreme Caution