Jacob Matthew Norris

My son purchased a $46,000.00 brand new vehicle from a dealership in North Carolina back Oct 2021. The car had less than 32 miles on it and the electrical system shut down and left my son stranded on the freeway. The dealership (Riverside) in N/C could careless about the issue. I called and calle...d and called and pleaded for help from them because they sold me a lemon and took our $18,000.00 down payment and would not return our calls, emails, nothing. We were so upset that my sons 1st car was a lemon, but most importantly Riverside keep Chrysler ignored our plea for help etc. I did my research and Matt Norris law firm on the internet and we were pleased with his and his staffs reviews so we reached out and hired him .. keep in mind that from October 7th 2021 until March 2022 the Chrysler dealership where we live here in El Paso Texas supposedly worked and worked on the car throwing numerous electrical parts at the car with no luck of fixing the lemon. Sunland park dealership in El Paso had the car 6 months also mean while we were still making 600.00 monthly payments and 100.00 insurance for a broke down lemon. Nobody cared at all until I contacted Lemon Law firm Matt Norris and he was very eager to take our case and he jumped on it right away…. With his staff and his knowledge 1 1/2 months later he got out 18k down payment back from Chrysler, the 7 months worth of car payments and FCA, Fiat , Chrysler automotive also paid off the $25k loan balance…. We are so so happy with what Matt and Samantha did for us in such a short time that I would recommend his firm to anyone that needs help NOW!!!!! Thank you so much for everything Norris Law firm…. Fast, honest, loyal and keep us in the loop with everything!!!!!!!! We are happy

My wife and I bought a brand new vehicle and within a couple weeks it ended up in the shop for a prolonged period of time. We were hesitant to start this process because we didn't want a bigger headache with the manufacturer, but we eventually contacted Matt Norris. He explained the process over ...the phone, so we decided to go through with it and it was surprisingly easy. The process went exactly as he explained and all we had to do was provide the info he requested and wait. I would definitely recommend his services to anyone who feels like they may have bought a lemon but are nervous about the process