Jacob Matthew Norris

Matt worked with me to settle a claim I had with a major car manufacturer for defects with my car. Matt was extremely knowledgeable about how to proceed with my claim, was very professional and timely with his communication. Matt was able to get my claim settled much to my satisfaction. I would hi...ghly recommend Matt and would not hesitate to use him in the future!

Matt is the best lemon law attorney! I bought a 2019 Subaru Outback that leaked whenever it rained. It was a nightmare! Subaru couldn’t find the leak. I spent hours, days, weeks trying to get this resolved at the dealership, through my insurance company, my own investigating and researching ...etc, I felt like I was going crazy. I felt defeated. I felt stuck with a car that leaks. I travel for work and started getting headaches every time I drove my car more than 20 mins. Whenever I even mentioned my car might be a lemon the dealership would act defensive like I somehow caused the leak or people would say good luck with that. I didn’t know what to do or who to turn to. I saw Matt’s website online when looking into lemon laws and decided to contact him. BEST DECISION I EVER MADE!! Matt contacted me immediately and made me feel normal again. I had loss my confidence and hope but suddenly felt supported and validated. Matt took the ball from there. Literally. I didn’t even have to think about it anymore. He handled EVERYTHING! He would update me on his progress and check in with me other than that I just sat back while he took care of it. It took a couple months, probably due to COVID, but it flew by since I didn’t have to worry anymore, I just had to wait for my new car to come in. Matt arranged everything, walked me thru the entire process of surrendering my old car and getting my brand new car! Matt was there, not physically (I live 4 hrs away) but email/phone/text Matt was right there through the entire process! TODAY I AM DRIVING A 2021 SUBARU OUTBACK that I designed myself!! I wouldn’t have been able to do it without Matt’s help! I AM FOREVER THANKFUL!!! MATT IS THE BEST ATTORNEY AND IN THE END, A TRUE HERO AND FRIEND!!

Matt Norris gets the job done! After having numerous water leak issues with our new vehicle from a large domestic manufacturer, Matt Norris was able to resolve the problem, with an end result having us receive a brand new vehicle. He is truly a master at his profession, keeping us updated throughou...t the process and assuring us of a positive outcome. I would highly recommend having Matt handle any vehicle lemon issues you are dealing with. Many thanks to Matt Norris!

After purchasing a new 2015 RV travel trailer built by a well known RV manufacturer our troubles began. During our 1st year repairs took in excess of 190 days to fix. We then began searching for a "Lemon Law" attorney here in NC but quickly found no lemon law applied to non-motorized RV's but, Magn...usson-Moss Warranty Act could apply. Searching for a attorney finally lead us to Matt Norris who, after reviewing our case and meeting with us, agreed that we did have a viable case. We agreed to sue the RV manufacturer and hired Matt. Final outcome was a fair settlement. We cannot thank Matt enough for not wavering when dealing with a large corporation selected attorney. Matt kept us informed each step of the journey and advised us appropriately, and that paid off for us. We highly recommend Matt Norris (Norris Law Firm), he is very professional, honest and has good integrity.

Matt Norris rescued us from a vehicle that was full of issues. If it had not been for Matt with Lemon Law protection we would've been stuck with a truck that would not run. It was a brand new Truck. Chrysler purchased this truck back because we had the greatest attorney. Thanks for everything! You w...ill have our business again. And I highly recommend Matt Norris to anyone in trouble with a bad vehicle purchase. Thanks again