Jacob Matthew Norris

Overall, my experience with the Norris Law Firm was extremely positive. I had purchased a new vehicle in February 2014, six months later the transmission failed and was repaired at the dealer, to subsequently fail two more times. In October 2015, when the transmission failed for the third time I ...decided to consult with an attorney specializing in the Lemon Law provision. After extensive research, I found Matt Norris. Matt came to my rescue! In just a few short months I had a new transmission and a rewarding cash settlement. Thanks to Matt’s responsive, professional and knowledgeable counsel my lemon was turned into lemon aid!

My name is Danny T, I contacted Mr. Norris regarding a Lemon Law Claim against Chrysler. Before contacting Mr. Norris, I tried to handle my own Lemon Law Case and got know where with Chrysler. After surfing the internet for Lemon Law Attorneys in NC, I came across Mr. Norris website and contact infor...mation. To my surprise Mr. Norris was easily accessible, attentive to my needs. He listened to me and he guided me on how he could be successful in filing my claim against Chrysler. Mr. Norris has proven that a smaller Law Firm will work as hard if not harder than a Larger Law Firm and he proved himself. Mr. Norris is easily accessible by telephone and email. If he is with a client and he is not available he will call you back within 10-15 minutes. The cool thing about Mr. Norris is upon becoming his client, he creates a secure email status sight, so that the clients are able to follow their case and ask any questions that need to answered, followed up with an email from Mr. Norris. I would recommend him to any client. By the way he settled my claim with Chrysler within 20 days from start to finish, including the holidays that were in between my settlement period. I was very pleased with representation of my case, I hope that I don’t have to use Mr. Norris again, but If I should need a Good Well Respected Lemon Law Attorney, Matt Norris, will be the first call. Again, how many Lemon Law Attorneys can settled their clients case under 30days? Matt Norris can...

Matt and his team completely changed my perspective on what working with lawyers is. Four months ago, I was desperate with our car situation: we bought a new 2015 Jeep Cherokee with endless number of issues (terrible transmission, brakes,etc.) and never got any efficient response from the dealer or ...Chrysler (according to them everything is/was fine). Matt helped us file a warranty claim given our disappointment with the car. He was extremely responsive, responsible and a pleasure to work with; answered to all of my questions with the best attitude and always kept us informed. Although we were not able to return the car, they compensated us for our dissatisfaction. Now I am "less" angry every time I drive that car. I strongly recommend Norris Law Firm services!

My issues with this domestic car dealer began within two months of purchasing a brand new vehicle. Within the next month, I chose to hire an attorney for this unfortunate process. He immediately began working to resolve my case and instructed me on my next moves as well. He was extremely helpful with... any questions I had, was able to expedite the process of the buy back, and return of the vehicle was a breeze. I definitely recommend him to anyone in the area looking for a lemon law attorney.