Jacob Matthew Norris

I recently had the pleasure of working with Matt Norris on my Lemon Law case, and I can't recommend him highly enough! From our initial consultation to the successful resolution of my case, Matt demonstrated an exceptional level of professionalism and expertise. He took the time to thoroughly expl...ain the legal process, ensuring I understood every step along the way. His attention to detail and strong communication skills made me feel supported and informed throughout the entire process. Matt was always available to answer my questions and provided valuable insights that helped me make informed decisions. What truly impressed me was his dedication to achieving the best possible outcome. Matt fought vigorously on my behalf and ultimately secured a favorable resolution that exceeded my expectations. His passion for helping clients is evident, and I felt confident knowing I had such a skilled attorney in my corner. If you’re facing a Lemon Law issue, I highly recommend Matt Norris. His expertise, commitment, and genuine care for his clients make him a standout lawyer in this field. Thank you, Matt, for your outstanding assistance!

Attorney Norris was very understanding of my situation. He was aware that time was of the essence. He explained my options very effectively after I provided basic information. From that point forward, he kept me apprised of every aspect of the process. He showed me how to begin and complete the proce...ss remotely. I was very doubtful that anything could be done in my case. With His help and expertise, my case was settled without having to go to court. It was just short of a miracle! I had been very worried about a car that I had purchased. It was later found to be unsafe to drive and would not pass a required safety inspection. Instead of having to pay for a car that was literally junk, Attorney Norris persuaded the dealership to buy the vehicle back with restitutions. A life Savior! I’m so grateful to him, and I recommend him to anyone needing assistance with their vehicle.

Matt is the best lemon law attorney! I bought a 2019 Subaru Outback that leaked whenever it rained. It was a nightmare! Subaru couldn’t find the leak. I spent hours, days, weeks trying to get this resolved at the dealership, through my insurance company, my own investigating and researching ...etc, I felt like I was going crazy. I felt defeated. I felt stuck with a car that leaks. I travel for work and started getting headaches every time I drove my car more than 20 mins. Whenever I even mentioned my car might be a lemon the dealership would act defensive like I somehow caused the leak or people would say good luck with that. I didn’t know what to do or who to turn to. I saw Matt’s website online when looking into lemon laws and decided to contact him. BEST DECISION I EVER MADE!! Matt contacted me immediately and made me feel normal again. I had loss my confidence and hope but suddenly felt supported and validated. Matt took the ball from there. Literally. I didn’t even have to think about it anymore. He handled EVERYTHING! He would update me on his progress and check in with me other than that I just sat back while he took care of it. It took a couple months, probably due to COVID, but it flew by since I didn’t have to worry anymore, I just had to wait for my new car to come in. Matt arranged everything, walked me thru the entire process of surrendering my old car and getting my brand new car! Matt was there, not physically (I live 4 hrs away) but email/phone/text Matt was right there through the entire process! TODAY I AM DRIVING A 2021 SUBARU OUTBACK that I designed myself!! I wouldn’t have been able to do it without Matt’s help! I AM FOREVER THANKFUL!!! MATT IS THE BEST ATTORNEY AND IN THE END, A TRUE HERO AND FRIEND!!

I would recommend Matt Norris's law firm for the handling of any auto related consumer protection case. Matt was sympathetic to our hardship, attentive to the details of our case, quick and thorough to communicate process and procedure, and determined to get resolution in our favor through all legal... avenues necessary. We won our case against an auto industry giant.