Jacob Matthew Norris

Matt worked with me to settle a claim I had with a major car manufacturer for defects with my car. Matt was extremely knowledgeable about how to proceed with my claim, was very professional and timely with his communication. Matt was able to get my claim settled much to my satisfaction. I would hi...ghly recommend Matt and would not hesitate to use him in the future!

Atty. Matt Norris & his team are top notch! After becoming frustrated with repeated issues with my vehicle and getting nowhere with it being repaired, I reached out to Norris Law Firm via their website. Atty. Matt Norris himself called me & we discussed my case. After listening patiently to my many... complaints about my vehicle, he felt (as I did) that it was the true definition of a "lemon". I was so impressed that I became a client the same day! The entire process was easy, and not the ordeal that I'd imagined. He checked in with me on a regular basis to give me updates on the case, and was very responsive to any questions that I had. In the end, I kissed my old "headache on wheels" goodbye, and never looked back. Atty. Norris was able to negotiate a settlement with the car manufacturer, and in doing so allowed me to have the means to put a substantial down payment on a new vehicle! My only regret is that I put up with my "lemon" as long as I did, and didn't contact him sooner! I NEVER could have done this on my own - I highly recommend Norris Law Firm!

My son purchased a $46,000.00 brand new vehicle from a dealership in North Carolina back Oct 2021. The car had less than 32 miles on it and the electrical system shut down and left my son stranded on the freeway. The dealership (Riverside) in N/C could careless about the issue. I called and calle...d and called and pleaded for help from them because they sold me a lemon and took our $18,000.00 down payment and would not return our calls, emails, nothing. We were so upset that my sons 1st car was a lemon, but most importantly Riverside keep Chrysler ignored our plea for help etc. I did my research and Matt Norris law firm on the internet and we were pleased with his and his staffs reviews so we reached out and hired him .. keep in mind that from October 7th 2021 until March 2022 the Chrysler dealership where we live here in El Paso Texas supposedly worked and worked on the car throwing numerous electrical parts at the car with no luck of fixing the lemon. Sunland park dealership in El Paso had the car 6 months also mean while we were still making 600.00 monthly payments and 100.00 insurance for a broke down lemon. Nobody cared at all until I contacted Lemon Law firm Matt Norris and he was very eager to take our case and he jumped on it right away…. With his staff and his knowledge 1 1/2 months later he got out 18k down payment back from Chrysler, the 7 months worth of car payments and FCA, Fiat , Chrysler automotive also paid off the $25k loan balance…. We are so so happy with what Matt and Samantha did for us in such a short time that I would recommend his firm to anyone that needs help NOW!!!!! Thank you so much for everything Norris Law firm…. Fast, honest, loyal and keep us in the loop with everything!!!!!!!! We are happy

I would recommend this attorney to anyone having issues with new or used w/ warranty vehicles. I was having a great deal of trouble with a car I purchased, it was in and out of the shop every other week and I was missing time at work due to having to take it in, Mr. Norris got my back I had paid on t...he vehicle and go me out of the loan that I would have been paying on for the next 5 years. Very pleased with my results and Mr. Norris's knowledge of the law!!