Posted by Margaret
Our landlord filed paperwork after we had to reach out to the city, when we had no hot water for a week. April has helped us to figure out what is appropriate for our response and how best to handle the situation. She is calm and very knowledgeable regarding the statutes, as well as, people. April helped us to have the confidence to file the appropriate paperwork in a timely manner. I would have stressed far more than I am.
Posted by a client
Mrs. Jones was awesome. Very help and explained all matters in great detail. Was able to give me a ton of insight into my legal situation as well as provide great advice during my consultation. Would highly recommend.
Posted by Lisa
Ms. Jones was wonderful and patient with all of my questions and concerns and gave me some very useful information.
Thank you so much for taking the time out of your day to make sure all my concerns were addressed.
Posted by Christine
I typically do not respond to requests for surveys because it sometimes come back to haunt me. However, my recent contact with the April Jones Law Firm resulted in a “wow” moment. The free legal advice rendered was meaningful and indispensable to ensure I had a satisfactory experience. The staff member I spoke to was engaging, sensitive and compassionate. They listened and carefully considered the combined impact of all the various factors contributing to my stressful existence due to my slumlord’s irresponsible conduct. I felt a sense of hopelessness prior to my contact, but felt like family, at the conclusion of our telephone discussion. I also believe that knowledgeable advice was provided – a very important element when life is painful. Thus, if there is an issue in your personal life that is dragging you down, I would suggest giving the April Jones Law Firm a try.
Posted by Devon
Mrs. Jones went above and beyond in helping negotiate an early Lease Termination Agreement. I was stuck in a housing situation with a difficult, dishonest landlord and Mrs. Jones made the process as smooth as possible. From the very beginning she took over all communications with the property management company so I did not have to deal with the stress of communicating with them myself. Mrs. Jones was very responsive and returned all emails and phone calls the same day, usually within a few hours. Mrs. Jones is extremely knowledgable in the field of tenant's rights; she informed me of rights I did not know I even had. Her pricing is affordable and fair. I found my experience with Mrs. Jones and her law firm so helpful and informative that after she successfully facilitated the Lease Termination of my previous residence, I used her services again for a lease review/negotiation/evaluation of the lease for my new residence. I highly recommend Mrs. Jones services.
Posted by a client
I was a victim of identity theft. Someone had rented an apartment in my name, got evicted, and a judgment was set on my record. my rental history was ruined and since this had taken place 6 years ago seemed no one thought it was worth there trouble the credit agency was stone walling us and the apartments this had taken place at would no longer return our calls for the file they had made of the imposter so i could prove it wasn't me. I felt there was nothing i could do. i called APRIL L. JONES explained my situation and told me they would call back. i figured that would be the end of it like everyone els i called, but to my surprise within a few hours April L. Jones called me back and they had gone down to the court house and pulled the file by hand because it was no longer in electronic filing,and then sent me a copy of that judgment. they found that it was without merit, and they would also send me a letter explaining this to the credit agency telling them to remove it . we were having to move within that month and everyone I called said it would take months to help me, April L. Jones did it by the end of day. April L Jones really prevented my family from being without a home.
My Family Thanks You
Posted by Michelle
I contacted April regarding some information about eviction and I ended up talking to Floyd who turned out to be my guardian angel. He gave me so much information, help and guidance that I couldn't thank him enough. He truly has compassion for clients like me who go through rough times and just need a little help. I would highly recommend April and Floyd to anyone..and if I ever have any issues like this again I will definetly be contacting them again. Thank you so much for all the help : )
Posted by Jennifer
April Jones is kind, and firm. She genuinely cares about her clients and seeking justice. I left her office feeling confident that my case will end successfully.
Posted by Carolee
Our entire experience with this law firm has been fantastic!! Anybody I have had the pleasure of speaking with has been extremely informative, diligent, patient, kind, and helpful. I know we are being taken care of because these people truly come across like they genuinely want to help and I appreciate that, especially in the city. The price was good and definitely worth it for time we have spent discussing our situation with the firm.
Posted by Joan
Being completely new to a landlord/tenant issue, April and Floyd were very caring, informative and guided me through this very difficult time perfectly. I couldn't have done it without them. Kudos the this team!!!!