The first two things that should be noted is that Richard has an excellent understanding of human nature and perfectly honed communication skills, so that he moves the process along gently but in a well-targeted fashion for the maximum benefit of his client. He listens well and can process a large amount of information even when it is delivered in the emotional and disorderly way that is part of the state of being of a divorce participant. I really appreciated the fact that Richard was caring and considerate in his approach to me, carefully explaining my options and the limitations of the judicial system. Although more than willing to support my position and negotiate (or litigate, if that had been my choice) the best outcome for me, he did not allow his ego to control the process. When I hear of the experiences of others, I feel that the lawyers' ego can be contributory to the contentiousness inherent in the divorce process, which damages the participants and enriches the lawyers. This was not the case in my experiences with Richard, so the result was a quicker settlement, less stress ( for everyone, including my three children) and the preservation of my exe's ego ( and therefore, generosity). Amazingly, he corraled the irrational into reasonable performance, perserving my sanity along the way.