John Cole Gayle Jr.

We retained John Gayle regarding a vehicle lemon law case. We found Mr. Gayle and his staff to be friendly, professional and thorough in pursuing our case. Mr. Gayle and his staff prepared a compelling case which ultimately resulted in an out of court settlement. Mr. Gayle and his staff were very foc...used on making sure that we received everything we were entitled to under the vehicle lemon law. We would highly recommend Mr. John Gayle for legal representation for lemon law issues.

While I did not retain Mr. Gayle, or his firm, The Consumer Law Group, their shared experience via the website and a free phone consultation gave me the knowledge that allowed me to finalize a car deal that could have become an ugly lawsuit. After being subject to what is known to car dealers as a... "Spot Delivery," I was able to negotiate back to my original contract, and even had all the shady warrantees and service contracts, that I did not fully understand, refunded directly to the lending bank, and removed from my loan. One unexplained service contract was for $3000.00 and only covered years 5-8 of ownsership of the car. In addition, it was for that dealer only, 3 hours away from me. None of that was explained to me after sitting through the dealer's pressure cooker for 4 hours. Mr. Gayle, helped me call the dealer's bluff and they folded, because they didn't want to be forced to return my down oayment and trade-in and accept the car back in a condition that they could not sell as new, since I had been driving it for a week. Thank you!

I bought what I thought was a "barely" used car, at least that's what the dealership told me. Claiming it had been sold and returned the very next day, and boy was I getting a great deal! Well boy was I shocked when 3 months later I found out it had been owned for much longer and had also been wrecke...d. After I recovered from shock and found my ability to Google, I found Mr. Gayle. I wasn't holding out much hope that I could do anything about what had happened. Well, after one email and one phone call, I ended up at my face to face consultation. I was wrong. Not only did they violate my rights as a consumer, there were many other issues brought up that had occurred during the transaction when I purchased this car. The more Mr. Gayle explained, the more my faith in his abilities grew. By the end of this consultation, I knew without a doubt that I had come to the right place. The knowledge that he possesses in this particular area of law is extensive, and he is able to articulate it in a manner that is easily understood. Throughout the length of my ordeal, Mr. Gayle, Pam and the rest of the wonderful staff of The Consumer Law Group were absolutely fabulous. They remained in constant contact with me by email and phone to let me know the status through every step. Mr. Gayle was always happy to explain everything to me and was very sincere in his concern over my case. Contacting Mr. Gayle was the smartest move I could have possibly made. I would highly recommend him to anyone in need of legal advice.

Entering into an out of state sale for us with Virgina's #1 RV dealership we ran into some contract issues related to the adequacy of the product to be delivered. After several calls to local attorney offices on a Friday afternoon to no avail, we called Consumer Law, John Gayle Jr. Although he was u...navailable until Monday Pam was attentive, listened to our situation conveying true concern. We were able to talk through enough of the situation that although she was not comfortable giving specific advice we were confident in our position. A followup call on Monday involved Laura, who was given a synopsis of the situation, she conferred with Pam. With a specific set of question, the situation was discussed with Attorney Gayle. Within an hour, we received a return phone call from Laura with complete answers to the questions. Laura requested a call after the next meeting with the dealership on Friday with an update, concerns/issue or for support. Attorney Gayle and his staff were extremely helpful and timely and made us feel secure. We are very grateful that he could ease our stress and arm us with our rights as consumers without adding to our stress that is more than we can say for the RV dealership. Thank you, Attorney John Gayle Jr. for the advice, knowledge, and teamwork.