Laura Anne Carlsen

I hired Laura in 2018 for my case against my ex-husband. The case started off well, and got initial payments started. Complications from COVID stalled things, and I have been trying to finish for 5 years. Communication has been terrible since 2020. I would call and/or email for updates and it coul...d be months before a response would be sent. I would supply all documents and information requested. More weeks would go by before a response would come back. The response, when received, would be an excuse that they have been busy, then asking for more of the same information and sometimes stating that documents for a hearing would be sent the next day. Most recently, I have been waiting for nearly a month, calling every few days and leaving a message as no one answered. I haven't received a return call or email, nor the mentioned documents. Definitely did not get the service for her retainer. My case hasn't even had its first hearing, let alone completed. She cancelled the first hearing back in 2018.

Hired Laura Carlsen of Carlsen Law Office for a divorce and the communication was poor and inconsistent. I mistakenly re-engaged them when my ex did not comply with the separation agreement in final divorce orders. I got some email advice but no action as agreed upon in a signed agreement and then w...as totally ghosted. No invoices were ever received and they took my retainer funds. Tried to get in contact for the better part of this year and no returns to voice mails and they'd respond to emails every few months with stock language saying like "we are busy in court" or "we will have an updated invoice to you this week" but I never saw anything. Recently, my emails were kicked back and I discovered that their website is gone and "has been suspended." I filed a grievance with the WA State Bar Association and have not heard back yet. It's really upsetting that a law office would take advantage of folks at all, let alone while they are going through a gut-wrenching divorce.

We retained Laura due to her extensive glowing reviews on avvo. Unfortunately, the service provided by her and her team did not meet the standards illustrated herein. Laura failed to make a presence in our case and retain any vital case details as well as failing to respond on our behalf. The documen...ts she submitted us for review each listed minor and major oversights illustrating a lack of investment from her team. After utilizing over half of the retainer paid "reviewing case details" she failed to recall any information regarding our requests or specific details of our case. Each document we received had a different jurisdiction heading including Kitsap, Pierce and King counties while our case was taking place solely in Kitsap county. These details are important but clearly illustrated a "cut and paste" investment in preparing court documents. I have never received such poor efficiency in utilization of a legal retainer. After notifying client services of our concerns, they failed to address our concerns nor request for alternate legal representation nor respond as promised. The majority of our retainer was consumed at a rapid rate thereafter. It appears we were billed for a performance review and for clerical errors to be updated throughout the case. I have never seen such a high retainer be consumed before even appearing in court. After 8 years of practice, I would have expected a better performance from our representation.

Laura Carlsen was our second attorney. Our case was a unique custody case involving same sex partners. After doing some research, we thankfully found Laura Carlsen. As soon as we hired Ms Carlsen, she immediately got right to the issues at stake and took action. Ms. Carlsen is intelligent and prof...essional. She does not mince words; she will tell you exactly where your case stands and then go to bat for you. She is not afraid to go to court and will do so when warranted. However, she did whatever she could to save us money and worked hard to keep our custody case from going to trial. At the end our case did go to trial and Laura Carlsen did a remarkable job and we were granted custody

Laura represented me in a child support modification case. I couldn't have asked for better representation. Not only did Laura always look out for my best interests, but she was always very prompt in getting back to me if I had any questions. If you want an attorney that will fight for your intere...st's with understanding and compassion hire Laura!