Jacob Matthew Norris

I would definitely recommend Mr. Norris to represent anyone with a N.C Lemon Law claim. He helped me get a full vehicle buy back from a domestic manufacturer for a 48K vehicle that had to be repaired 6 times for the same issue. While the process is quite lengthy it wasn't due to his law firm, and c...ould only imagine how long it would take without legal representation. He kept me well informed and was receptive to all the continuous questions I had for him along the process. Truly a satisfied customer.

Matt was the first lawyer we ever had to hire for anything in our lives. After having a difficult time with the car manufacturer, Matt was able to assist and achieve positive results. He always updated us on new information as it came in, and always returned my phone calls. I knew he was probably ...a very busy person, so I always left a voice message or sent an email, but I always received a response within a day, and most of the time that very same day. Ultimately, everything worked out for us and we are very happy with the end result! I highly recommend him for any Lemon case!

I felt like I had been taken for a run by the dealership. Everyone told me there was nothing I could do about the situation, just deal with it. I'm glad to say that Attorney Matt Norris gave me hope. He plainly explained my rights and the steps we'd take together to cure the damage that had been done... (financially and emotionally). He and his assistant kept me informed the whole time and if I ever had a question, they were only a phone call away. I would recommend him to anyone that finds themselves at the mercy of a dealership and their neglegiance.

From the very beginning, Matt saw in our case, what we saw. Anytime we asked a question, he gave us the practically, the best and worst outcome. He made sure that we were on board and understood everything, every step off the way. He went above and beyond what we had expected. We were people not ...just a case. He will be the first name I give as a reference and the first person I call when I decide to buy a car. I will trust his decision!!

Matt helped me with a lemon case against a domestic auto-manufacturer. His office did an amazing job. As an attorney, I didn't really feel right hiring an attorney to help me, but what took me months to make progress on, he was able to accomplish in days. Ignored letters were all of a sudden answe...red and his office kept me informed the entire way. He did an amazing job!