Jacob Matthew Norris

Jacob Matthew Norris

4.9
Rating: 8.3

Licensed for 18 years

Lemon law Lawyer at Wake Forest, NC
Practice Areas: Lemon Law, Consumer Protection

PO Box 1318, Wake Forest, NC

About Jacob

Biography

Practice Areas

2

Practice Areas

Lemon Law 60%

Warranty cases for vehicles. I represent consumers of both new and used vehicles who have claims involving breach of warranty.

19 years

60%
Consumer Protection 40%

Auto dealer fraud, and other types of consumer fraud (e.g. vehicle repair fraud, home improvement repair fraud, and unfair and deceptive practices)

19 years

40%

Fees and Rates

Cost

Free Consultation

$0 first 30 minutes


Payment Methods

  • Check
  • Credit Card

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Licenses

Licensed in North Carolina for 18 years

State: North Carolina

Acquired: 2007

Active

No misconduct found

Location

Law Offices of Jacob Matthew Norris

PO Box 1318, Wake Forest, NC, 27588

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Jacob Matthew Norris's Reviews

Avvo Review Score

4.9 /5.0

122 Client Reviews

Showing 21 - 25 of 43 reviews | Responsiveness

Posted by Harold | September 20, 2018 | Hired Attorney | Lemon Law

Excellent Attorney

I was having a major issue with a car I recently purchased. After numerous trips to the dealership with no results, I spoke with Mr. Norris regarding my issue. Mr. Norris explained the process in great detail. His communication was outstanding, always making himself available. After a short period... of time he called with great news...the manufacturer ended up buying the car back and compensated me for all the payments I had made. I was very happy with the results and would highly recommend Mr. Norris.

Posted by anonymous | January 28, 2018 | Hired Attorney | Lemon Law

Handling a lemon car case

He was great in communicating back and fourth with me about my case. He was on top of everything that we needed and would highly recommend him for anyone having issues with with their vehicle and the dealership not wanting to handle it

Posted by anonymous | November 13, 2017 | Consumer Protection

Never heard back from this lawyer

People recommend him for my auto dealer fraud cases. After first phone call, he asked me for all the documents and evidence I had for my case and mentioned that he will review my case. But after I sent him all the documents. I NEVER EVER HEARD ANYTHING BACK from emails, phone calls or text message. T...here is also no way to contact this lawyer! The number I called always turned into a voice mail box and the message I left never got back. I tried to call him Morning, noon, afternoon and late afternoon but there is not a single time that he would pick up the phone. I don't know if that is done on purpose or not. This is incredibly rude and unprofessional. It is totally fine not to handle my case but AT LEAST KEEP ME INFORMED. I am going to pay for the service not the insulting ignorance.

Jacob Norris

Replied last November 13, 2017

I'm sorry you had a bad experience with contacting my firm. I strive to make every effort to reach out to people as quickly as I can. Many factors, such as commitments to existing clients, out of office matters, and volume of inquiries can impact the time necessary to review and respond. I did contact you back, and provided you with a detailed written response and suggested ways to gather more facts on your issue. I followed back up with you to confirm that you had received my response, but did not hear back. While I cannot accept every case, I do try to provide prospective clients with additional help by way of other referral sources and avenues to pursue claims independently, such as small claims court . I encourage you to use one of those resources to either find an attorney to take on your case, or to pursue the matter on your own if that is what you choose to do. Either way, I thank you for contacting us, and wish you the best of luck in getting the matter resolved.

Posted by Arwen | September 19, 2017 | Hired Attorney | Lawsuits & Disputes

Matt is great!

Matt is a great lawyer! He answered all my questions before and during the court case. He is extremely knowledgeable and efficient. I am beyond happy with the results Matt got for my case and I would definitely recommend him!

Posted by Jeff | December 20, 2016 | Hired Attorney | Lemon Law

Highly Recommend Matt Norris

After purchasing a new 2015 RV travel trailer built by a well known RV manufacturer our troubles began. During our 1st year repairs took in excess of 190 days to fix. We then began searching for a "Lemon Law" attorney here in NC but quickly found no lemon law applied to non-motorized RV's but, Magn...usson-Moss Warranty Act could apply. Searching for a attorney finally lead us to Matt Norris who, after reviewing our case and meeting with us, agreed that we did have a viable case. We agreed to sue the RV manufacturer and hired Matt. Final outcome was a fair settlement. We cannot thank Matt enough for not wavering when dealing with a large corporation selected attorney. Matt kept us informed each step of the journey and advised us appropriately, and that paid off for us. We highly recommend Matt Norris (Norris Law Firm), he is very professional, honest and has good integrity.

See All Client Reviews

Jacob Matthew Norris's Lawyer Endorsements

Endorse Jacob
Isaac Kohen headshot
Isaac Kohen

Lemon law lawyer | Jan 09

Relationship: Fellow lawyer in community

"I endorse this lawyer."

Michael Jon Macht headshot
Michael Macht

Lemon law lawyer | Oct 30

Relationship: Worked together on matter

"Great attorney! Matt actually helped me as a client. Handled the quickly and treated me the way that I would expect to be treated. Brought a professionalism that I hope my clients receive from me."

Jeffrey G. Schwartz headshot
Jeffrey Schwartz

Consumer protection lawyer | Sep 21

Relationship: Fellow lawyer in community

"I endorse this lawyer. It is clear by his profile and answers in the AVVO community that he is well respected and knows his stuff!"

Dominique Wilson Williams headshot
Dominique Williams

Lemon law lawyer | Aug 15

Relationship: Fellow lawyer in community

"Over the past few years, I've had the opportunity to see how dedicated attorney Norris is to his clients. He really enjoys the practice of law and it shows in his work product. I've referred several friends to attorney Norris and they always had excellent things to say about his representation. I highly recommend attorney Norris for your lemon law or consumer fraud case."

Elizabeth Ahern Wells headshot
Elizabeth Wells

Consumer protection lawyer | Aug 07

Relationship: Fellow lawyer in community

"I endorse this lawyer. I worked with Matt in preparing for a recent conference at which we both spoke and found him to be highly knowledgeable in the areas of auto fraud and lemon law, as well as very passionate about helping consumers win their fight against dishonest car dealers. If you are looking for an auto fraud or lemon law attorney in North Carolina, then you are in good hands with Matt."

Ronald Lee Burdge headshot
Ronald Burdge

Consumer protection lawyer | Jan 28

Relationship: Fellow lawyer in community

"I endorse this lawyer wholeheartedly. In a few short years, Matt has become extremely knowledgeable about consumer sales fraud law and consumer protection law and become one of the best in the state. I have known him for at least 3 or 4 years and am continually impressed with his achievements (in and out of the courtroom) and his extraordinary knowledge of the law. If you have a consumer law problem, and his office is anywhere near you, I highly recommend him to you."

View All Endorsements
Dominique Wilson Williams headshot
Dominique Williams

Personal injury lawyer

Scott Richard Kaufman headshot
Scott Kaufman

Unknown lawyer

Glenn Eric Emery headshot
Glenn Emery

Unknown lawyer

John Cole Gayle Jr. headshot
John Gayle

Unknown lawyer

Dmitry N Feofanov headshot
Dmitry Feofanov

Unknown lawyer

C Steven Moskos headshot
C Moskos

Consumer protection lawyer

Experience

Rating:  8.3 (Excellent)

Work Experience

2012 - Present

Owner, Norris Law Firm, PLLC

2011 - Present

Member, Norris Emery, PLLC

2008 - 2011

Owner, Norris Law Firm, PLLC

Associations

2013 - Present

North Carolina Advocates for Justice, Commercial Litigation Section

Secretary

2008 - Present

National Association of Consumer Advocates

Member

2008 - Present

North Carolina Advocates for Justice

Member

Sample of Legal Cases

Felix v. Crown Honda

Jury Verdict - $1,200 actual damages and $31,000 punitive damages

See More Legal Cases

Education

2007

Georgia State University College of Law

Juris Doctor

1999

University of North Carolina, Wilmington

BS - Bachelor of Science

Speaking Engagements

2012

2012 Auto Fraud Conference

Consumer Rebuttal Case

2012

2012 Auto Fraud Conference

3rd Party Witness Testimony;

2012

2012 Auto Fraud Conference

Direct and Cross Examination of Consumer Clients

Activity

Avvo Rating

Our Rating is calculated using information the lawyer has included on their profile in addition to the information we collect from state bar associations and other organizations that license legal professionals. Attorneys who claim their profiles and provide Avvo with more information tend to have a higher rating than those who do not.

What determines Avvo Rating?
  • Experience & background Years licensed, work experience, education
  • Legal community recognition Peer endorsements, associations, awards
  • Legal thought leadership Publications, speaking engagements
  • Discipline Disciplinary information may not be comprehensive, or updated. We recommend that you always check a lawyer's disciplinary status with their respective state bar association before hiring them.
Avvo Rating Levels
10.0 - 9.0 Superb8.9 - 8.0 Excellent7.9 - 7.0 Very Good6.9 - 6.0 Good5.9 - 5.0 Average4.9 - 4.0 Concern3.9 - 3.0 Caution2.9 - 2.0 Strong Caution1.9 - 1.0 Extreme Caution