Jacob Matthew Norris

Matt is the best lemon law attorney! I bought a 2019 Subaru Outback that leaked whenever it rained. It was a nightmare! Subaru couldn’t find the leak. I spent hours, days, weeks trying to get this resolved at the dealership, through my insurance company, my own investigating and researching ...etc, I felt like I was going crazy. I felt defeated. I felt stuck with a car that leaks. I travel for work and started getting headaches every time I drove my car more than 20 mins. Whenever I even mentioned my car might be a lemon the dealership would act defensive like I somehow caused the leak or people would say good luck with that. I didn’t know what to do or who to turn to. I saw Matt’s website online when looking into lemon laws and decided to contact him. BEST DECISION I EVER MADE!! Matt contacted me immediately and made me feel normal again. I had loss my confidence and hope but suddenly felt supported and validated. Matt took the ball from there. Literally. I didn’t even have to think about it anymore. He handled EVERYTHING! He would update me on his progress and check in with me other than that I just sat back while he took care of it. It took a couple months, probably due to COVID, but it flew by since I didn’t have to worry anymore, I just had to wait for my new car to come in. Matt arranged everything, walked me thru the entire process of surrendering my old car and getting my brand new car! Matt was there, not physically (I live 4 hrs away) but email/phone/text Matt was right there through the entire process! TODAY I AM DRIVING A 2021 SUBARU OUTBACK that I designed myself!! I wouldn’t have been able to do it without Matt’s help! I AM FOREVER THANKFUL!!! MATT IS THE BEST ATTORNEY AND IN THE END, A TRUE HERO AND FRIEND!!

I contacted Matt Norris about initiating a Lemon Law against GM for my 2019 GMC Sierra and it's terrible 8spd. transmission. He was very friendly and extremely knowledgeable with this type of case. He assured me that I would be kept up to date with every communication back and forth. He delivered 100...% on everything he promised. I would recommend him to anyone and would use him again if the need arises. He won my case and got me what I wanted with a total buyback.

Matt Norris gets the job done! After having numerous water leak issues with our new vehicle from a large domestic manufacturer, Matt Norris was able to resolve the problem, with an end result having us receive a brand new vehicle. He is truly a master at his profession, keeping us updated throughou...t the process and assuring us of a positive outcome. I would highly recommend having Matt handle any vehicle lemon issues you are dealing with. Many thanks to Matt Norris!

I am please to say that the outcome of my vehicle with a large domestic car manufacturer has come to an end! I couldn't have come through this difficult process without the help and knowledge of Matt Norris. Matt has been such a life saver thorough this, what would have been exhausting and literally ...never ending process. He has been through this many times and knows exactly what needs to be done for his clients. He was always kind and willing to answer any questions or concerns that I had. Before I found him, I had fought the company on my own for months and nothing then finally found him! I couldn't have got to this point and this fantastic outcome if it weren't for him.With this being said, I fully recommend Matt Norris, he's extremely knowledgeable, works very hard for his clients and this is definitely his area of expertise! Thank you Matt for all of your hard work for me, this couldn't have turned out any better! You are the amazing at what you do! Best wishes and again, many thanks!