Jacob Matthew Norris

I would definitely recommend Mr. Norris to represent anyone with a N.C Lemon Law claim. He helped me get a full vehicle buy back from a domestic manufacturer for a 48K vehicle that had to be repaired 6 times for the same issue. While the process is quite lengthy it wasn't due to his law firm, and c...ould only imagine how long it would take without legal representation. He kept me well informed and was receptive to all the continuous questions I had for him along the process. Truly a satisfied customer.

Matt was the first lawyer we ever had to hire for anything in our lives. After having a difficult time with the car manufacturer, Matt was able to assist and achieve positive results. He always updated us on new information as it came in, and always returned my phone calls. I knew he was probably ...a very busy person, so I always left a voice message or sent an email, but I always received a response within a day, and most of the time that very same day. Ultimately, everything worked out for us and we are very happy with the end result! I highly recommend him for any Lemon case!

Matt helped me with a lemon case against a domestic auto-manufacturer. His office did an amazing job. As an attorney, I didn't really feel right hiring an attorney to help me, but what took me months to make progress on, he was able to accomplish in days. Ignored letters were all of a sudden answe...red and his office kept me informed the entire way. He did an amazing job!

My case was very challenging with an import manufacturer. Matt worked tirelessly to get the results we needed which was to get out of the existing car I had and into another one. The manufacturer presented a number of hoops to jump through and Matt handled them all like a pro. The outcome exceeded ...my expectations and I drove away in a brand new car. Thank you Matt for your efforts and professional handling of my issues. AM

I interviewed 5 lawyers before settling on Matt for our lemon law case. He's smart, professional, and sets fair expectations. We appreciated his honesty throughout the whole lemon law process, which truthfully, isn't very consumer-friendly! The car company threw several curveballs...he navigated... them easily, and we were grateful to have him lead the way and fight the battle. I definitely don't think we would have persevered otherwise. And yes, thanks to Matt, we won.