Posted by Juliet Smith
Answered my questions and helped me understand my options.
Posted by Michelle
We hired Mr.Johnston after my husband and I were in a hit and run car accident. Mr.Johnston was incredibly thorough and caring while getting us a fair settlement from our insurance company with minimal pressure during our healing process. I know that we would not have been able to get the same outcome without Marc and his team. We really appreciated having someone who truly cared about us, on our side every step of the way. I would highly recommend the Johnston Law Firm to anyone in need of personal injury representation.
Posted by Jason
The Johnston Law firm helped me immensely. After my injury due to negligence of the property management at the townhouse complex where my wife and I leased our home, I called Marc's office. I explained the situation over the phone, and Marc personally came to my home to evaluate the unsafe conditions that led to three broken bones.
Marc didn't make wild claims or promise unrealistic compensation. He was honest about the challenges and costs of filing a claim, and if necessary, a lawsuit. My point being, that if Marc accepts your case, he does so because he sees legitimate legal reasons for your claim(s).
The staff at Marc's firm was always professional, polite, and efficient. They responded to my frequent questions patiently, and explained legal terms in a way that I would understand.
I highly recommend Marc Johnston and his team to anyone with a legitimate personal injury claim. They work hard for their clients.
Posted by Anna
I was hit by a driver who ran a red light in Salem, Oregon while I was pregnant and with my 2 year old son in the car, which was completely totaled. I had to wait 7 months to get an MRI (because of the pregnancy) and found out I had a torn disc and joint damage in my lower back. The pain was almost constant from 2 weeks after the accident, and even after the birth of my second little boy.
The insurance company figured out early I had real damage done and tried to get us to settle. We contacted Marc confused and scared all my medical bills would not be covered if we didn't handle the insurance company correctly. He explained the entire process to us and re-assured us that they would cover every bit of our medical expenses that the law requires, and boy did he fight to get us that.
They tried multiple times to get us to take a fraction of the policy limits even with doctors explaining I would have to undergo multiple operations. He never once gave in or made us feel like we should settle for less.They tried stalling and different tactics but he called them on it every time. In the end he got us exactly what he promised and we can't thank him enough.
We have never had any experience with insurance companies or lawyers before and I can't imagine making it through that process without Marc and Karen :)
Posted by anonymous
Marc definitely did not let me down.
Having been burned badly by a lawyer several years back, I walked away, deciding to never hire another attorney as long as I lived.
But I was recently poisoned at a restaurant and my family and friends insisted I find an attorney, and kept relentlessly encouraging me. Finally they printed out a list, sat me down and said pick one. So I studied and read and called several attorneys, critiquing even how their receptionists treated me on the phone, and I chose Marc.
And not only has Marc won my personal injury case with a substantial payout of more than I thought I would get, during the process he has been professional, personable and attentive. He’s built a positive memory for me, in place of a terrible experience.
Marc’s ability to put together a rock solid fortified argument is brilliant. He discovers and develops all angles merging them into a clear and concise logical conclusion. Wow…….
You can trust Marc to do a knock up job, and that with class.
Thank you Marc Johnston!
Posted by Jessica
August 1, 2014
In 2009, I was rear-ended by another driver while stopped at an intersection. As a result of the collision, I had to endure a multitude of treatments including months of physical therapy, injections, a shoulder surgery and two neck surgeries . Knowing I would need help in recovering property losses as well as long-term care costs, I sought out a general attorney for legal help. After a couple of years, this attorney was eager to settle my case through mediation (he was relying very heavily on the medical opinions put forth by the defendant’s doctors). I felt it was a less than favorable amount and wasn't worth all of the agony I had endured. At that time, I began to seek new counsel. After many phone calls, I was referred to Marc Johnston.
My initial call to Mr. Johnston's office, I had to leave a voicemail. He personally returned my call later that day. It turned out he had just left Portland for a two week vacation to Hawaii with his family. Nonetheless, he was interested to hear the details of my case. Over the next couple of weeks, we spoke over the phone on several occasions as he was eager to answer all of my questions. At no time, did he make me feel like I was "bothering him" on his vacation.
The difference in representation between my first attorney and Marc Johnston, was night and day. Marc reached out to my medical providers and got their unbiased medical opinion for my case. He worked with experts to determine not only the costs of treatments to date, but also calculations for future medical care. This information was presented in the mediation Marc led that resulted in a settlement that was far more reasonable than the settlement offer my original attorney described to me as “fair."
Even though the fee was based on a fixed percentage of the gross settlement, the service from The Johnston Law Firm didn’t stop there. Marc and his assistant actively worked with various medical providers to reduce my medical bills to a fraction of their original totals; more consistent with the rates charged to insurance companies. This resulted in over $10,000 of additional net proceeds to me in the settlement.
Finally, Marc assisted me with other financial matters that related to the collision. Increasing medical bills and out of pocket co-payments left me overextended on credit card debt. Marc was able to work with the credit card companies to reduce the exorbitant debt, resulting in more proceeds from the settlement.
Anyone considering using The Johnston Law Firm for a personal injury case need look no further. The expertise, professionalism, and customer service of Marc and his staff are amazing.
Posted by John
I found Marc Johnston online and then after our initial meeting hired him to represent me with several insurance companies that should have reimbursed me for my out of pocket costs. Marc was very adept at applying appropriate and increasing pressure on the insurance companies. Marc was very good about keeping me informed about what he was doing on my behalf for quite a few months and his opinion on what next steps to take.
Ultimately the insurance companies settled just before we filed a lawsuit. The outcome settlement was quite a bit more than I had hoped for or expected. I was very happy not to go through the time and expense of a lawsuit. I attribute these great results to Marc’s professionalism and expertise at negotiating with the insurance companies.
I recommend Marc without reservation.
Posted by Alanna
I am so thankful for Marc Johnston. I had to have an emergency surgery that my insurance company denied payment on. Marc Johnston took my case and won. I was looking at a bill of about $30,000. When I received a letter from the insurance company staying that they should have paid my claim in the first place I was ecstatic. I am so thankful that Mr. Johnston and his firm fought for me and my rights. I could not have done this on my own. He is dedicated and hard working. He answered all my questions in a timely manner and explained everything that he was going to do. I recommend Marc and his firm very highly.
Posted by anonymous
I was referred to Marc after I was involved in a car accident and attempted to negotiate my personal injury claim with an insurance company on my own. Even though the other driver accepted liability, and I spent several months on chiropractic treatment, the insurance adjuster and I wouldn’t agree to a settlement. Given my back injuries and need for continued treatment, I couldn’t accept the settlement offer, but the adjuster would not budge in our negotiations.
When I hired Marc, he knew exactly what factors to emphasize and wrote an exceptional demand letter once I completed my treatment. Marc negotiated the settlement several times and was able to get a settlement that was far more than I expected and more than twice the amount the adjuster initially offered me. In addition, Marc negotiated with my medical providers and got them to lower their medical bills. I highly recommend Marc for any personal injury claim!
Posted by Linwood
I hired Marc after I was hit by a car while out walking my dog. I had serious injuries and Marc came to see me after I called him for an initial consultation. He laid out what to expect with a case like mine and answered all my questions. I had a last minute summons arrive on a Friday to appear in court the following Monday to possibly testify against the person who hit me. I was a little freaked out about going into Court by myself and so I left a message for Marc. He checked his messages over the weekend and got back to me and said he would meet me at court. I was so relieved and he was a great support while there and put my mind at ease. As the case progressed, his assistant Karen Blok was a great help and kept me posted on any updates and things they needed to keep the case moving along. I eventually received a fair settlement but had a lien from my health insurance co. on some of the money. Marc was able to get the health insurance company to walk away from their claim and maximized my settlement money. I am so thankful to have Marc as my attorney and will continue to use his services for anything I have come up in the future. He has a great professional and friendly manner that made the process pain free and ultimately successful in getting a quick and substantial settlement. I recommend Marc without hesitation to anyone who needs a good lawyer that will work hard for you.