Kenneth Herbert Carlson

Ken is fine. If he passes you to Mike Hanna do yourself a favor & RUN. Mike screwed up my case BIG time. He was paid to complete & file paperwork which he had a MONTH to do but just didn’t bother. He was constantly contacted & reminded about this paperwork that had a deadline, yet he still failed to ...do the work. There was no excuse/reason as to why he didn’t do it. Not even an apology. This resulted in my easily winnable case being transformed into a complete nightmare. The whole case should have been thrown out. It’s still going on. If he did the work he was paid to do, I wouldn’t be in this mess. After massively botching up my case Mike did some free work, as he should have. If he didn’t mess up so badly he wouldn’t of had to. Even then he was making a range of mistakes with paperwork, filing, WHERE to file. The number of mistakes he made is absurd, I had to point them out to him & have them corrected. He gave legal advice that was either regurgitated from Ken, wrong or he seemed like he was making a blind guess. He has poor communication. $75 per email, $6 p/min hotline; to talk to someone who doesn’t even know what they’re doing?Absolute joke. His response to most questions is “Let me ask Ken” - is there anything you do know? I’m calling your $6 p/min hotline to receive legal advice/help from you. Mike would always say “I’ll get back to you”. Never would. I’d follow up with emails+texts asking if he could get back to me like he promised. If he did decide to grace me with a response, it wouldn’t be until days later after constant persistence. I asked multiple times if he had any issues with me due to the way he was treating me + my case, only for him to deny he had; yet continued with his unprofessional behavior. Mistakes related to my case could have been realized if he put the effort into doing some research. I found legal arguments for myself just by looking online. I am not educated/trained in law, yet I found discrepancies in my case which he didn’t pick up. It’s questionable whether he actually looked through my case file. If he had any passion for the line of work he’s in, maybe he would put in some effort & find these things out for himself. I raised my concerns to Ken. Pointed out mistakes made, his insufficiency when it came to communication… I asked if my case could be reassigned to someone else. Ken denied + advised that if I wanted to get ahold of Mike I would have to call his hotline. Why should anyone be paying for “I’ll ask Ken” or to chase him for not getting back on something as promised? Money is the motive, no professional pride. Mike is a provisional lawyer under Ken’s supervision. I don’t think he’s getting the supervision needed based on his level of work, that’s if he decides to do it. This is my life that has been messed up due to Mike’s actions & lack of. As stated, Ken knew of my concerns & didn’t do much to ease them. He is as much to blame as Mike. Ken once said to me, & I quote; “I don’t think Mike explained it correctly, so I’ll explain”. Why have him working on my case (which he clearly didn’t care about) or anyone else’s if you, his employer don’t even have confidence in him? At the end, both Ken + Mike completely ignored me after having sent emails asking for help & asking if they had any issues with me. To even have to ask that question is a red flag in itself. I have a hearing coming up which they were supposed to be helping me with & there’s been nothing but radio silence. They’ve left me in a mess they essentially created. Not only that, they don’t even have the courtesy to let me know that they decided to recuse themselves from my case. If you want a professional lawyer who cares about their clients, I would recommend elsewhere. Because of their incompetence, I was on the brink of filing for bankruptcy- which I told both Ken&Mike, asking for help only to be ignored. I’ve now paid a PARALEGAL to look at my case who noticed my judgement is void & is fixing their mistakes

I had a hellatious experience during COVID where the landlord rented me an illegal rental and shut me out of using the washer and dryer etc stated in the lease after I moved, and he was disapproving about my disability, orientation, etc. In the middle of a stay at home order this is cruel and unusual... punishment to do to a paying tenant just because you as a landlord think your "lifestyles are not compatible" with the tenant. My original lawyer got suspended and the retainer I paid went to waste as I did not receive value for the services which were not completed and I was left hi and dry. I was starting to feel hopeless with my case and overwhelmed. Ken stepped in and with his "a la carte, bite-sized" consultations and step by step information gave me the confidence to proceed with my case. I am still early on in my work with him but I knew I made the right choice to get his help. An injustice for one is an injustice for all. Ken fights for the underdog and knows the law, code, & procedures...He is expert in tenant advocacy, I highly recommend. I am not a litigious person but what happened to me during COVID-19 at the hands of an aggressive abusive landlord renting me a fraudulent property then abusing me while I was in it was so egregious that I absolutely had to stand up--Ken is giving a clear path to prevailing against fraud. He even made suggestions to SAVE me money not spend it or waste it on unnecessary lawyer services.

I became acquainted with Ken during the pandemic, as he was recommended to me by an attorney friend of mine who researched my situation. I was getting evicted during the middle of the pandemic due to owner move in (My landlord was an attorney who figured a way around the moratorium. The first consult...ation was kind of vague and just ken feeling out the particulars and then he made a recommendation to say something to the other side. Which was my landlord (a real estate attorney) with her own attorney also. Since money was tight for the first time in my life due to the pandemic, I could not just hire an attorney and throw loads of money at it. On the second consultation, when I got back to Kenneth with more details from their first response, his strategy was exactly what I needed to deal with two attorneys. He gave me the confidence to go head-to-head with two professional grade A pricks. His strategy worked 100% and was a huge relief during the most stressful time of my life. I would highly recommend anybody who wants results without spending loads of money on attorney’s fees. He has great resources for free and puts the ball back in your court. I have already recommended him friends.10 + Stars, Thanks Ken!!

I am writing this letter today, an amazing 4 years after Ken began helping me and my 94 year old Mother fight an eviction from our home, by a Bank who took back the home in foreclosure from the owner. He is a wonderful human being and a stellar Attorney. His knowledge of the law is nothing short of... amazing. Ken helped us fight 4 unlawful evictions which we won, and file a Civil Case against the Bank. Our 4 year long journey together was hard fought and I will always be grateful for him and all he has done to help us. Just saying thank him isn’t enough. - Rebecca

Ken is the best! In 2013 I rented a condo in San Diego, non stop electrical issues, after several requests for repair to the property manager went unanswered one wall outlet started sparking and left large burn marks on the wall, Ken advised me step-by-step on the exact steps to take to mitigate any... owner recourse and legally exit my lease 7 months early without owing any additional money! Fast forward to 2021 in. LA and am again using his legal services to exit my lease 9 months early due to an overly hostile potentially violent neighbor who is creating a very dangerous situation and a property management team who seems to not be able to effectively resolve the issue. Key to success in CA tenant law is to follow a very methodical process, exactly how Ken and his team lay out, this is key!