Kenneth Herbert Carlson

I had a complicated case going up against a big institution on my own, but quickly realized I could not do it alone. Brittany Torbert came recommended and she has not disappointed. Having worked with her over the past 12 months, I can say from experience she is responsive, kind, and caring, takes her... time to explain things, and gives great advice and support when things feel overwhelming. The filings she has put together have been thorough, detailed, and clearly show how much time and dedication she puts into her work. She does not cut corners. When emergencies popped up she always got back to me as soon as possible, and when emergency filings were needed she handled them incredibly well and quickly. She has helped me win many battles in what has been a long, hard war, and I truly do not know where I would be without her in my corner. I have also learned a lot from her along the way, which I truly appreciate. If you are facing something serious and need an attorney who will fight hard for you, treat you like a person, and is not only brilliant at what she does but genuinely cares about you and your case, she is exactly who you want. She is worth every penny. I would recommend her to any friend or family member facing something similar and I cannot recommend her enough!

I recently worked with the firm on an eviction case. Unfortunately, the process was time-consuming and felt like a waste of money. I didn't receive any clear guidance, leaving me frustrated and uncertain. In hindsight, reading everything thoroughly might have helped, but I would recommend exploring a... different approach if you're crunched on time and funds. This method ended up being costly and not the best use of resources, it was paying to be my own attorney. If you need a self help approach the county has it.

I highly recommend Brittany Torbert for any tenant-related legal issues. She provided outstanding guidance and representation throughout my case with my landlord that tried violating my rights and giving improper notice to get me out early and she got me extra time plus good money for relocation. I ...feared that I had to go to court, but Brittany’s “Demand Letter” was very effective and impressive. She crafted a clear, concise, and compelling document that effectively communicated my position and demands. Brittany was responsive and communicative, keeping me informed every step of the way. She was empathetic and understanding, taking the time to listen to my concerns. Thanks to Brittany Torbert, I achieved a favorable outcome and can now move forward with peace of mind.

Our backs were against the wall. We had been pushed around by a commercial landlord. He managed to get us evicted from our space - so were about to lose everything. We filed a lawsuit, but just could not afford a lawyer/firm. We were about to give up, but I decided to give Ken a call. I am so glad ...I did. Ken's model is a little different. He will not represent you, but he will give you the tools to pursue your own rights. I had seen his extremely helpful (and often inspirational) articles, and found that energy you feel from his posts to be real! I explained to Ken that our trial was coming up and that I could not afford a lawyer, and even i suddenly could, I would not be able to hire one in time. Ken, with all sincerity told me that I should go ahead and appear unrepresented, and on my own behalf. Ken assured me that he would give me all the materials I needed, and that he would roll up his sleeves with me to complete the needed trial forms (if you buy the trial prep package, you will get everything you need, and then some...). He actually worked with me almost a whole Sunday to make sure we would be ready for trial the next day (what other lawyers do you know who would do this?). I decided to go ahead and proceed unrepresented against the landlord defendant. The courts are not your friends, and will not hesitate to knock you. However, because I had Ken's help I was able to complete and file all the forms needed (and there were a LOT). I would have never have been able to get it done. SO MANY forms and procedures. That is why you need Ken's help. I am glad I took Ken's suggestion that we represent ourselves. We got a unanimous verdict from the jury and a substantial award. Don't get me wrong - trials are really hard, so I am glad Ken has those trial prep packages. I despise unfairness, and I see landlords acting improperly all the time. Backing down is not fair on you, and only emboldens landlords. BUT, you can fight back against bad landlords, and you should, even if you don't have a lawyer! Don't let landlords roll all over you. Ken will give you the tools and the tips to stand up against landlords. I really appreciate him, and I highly recommend him.

I went from being terrified of being evicted because of Covid shutdown and loss of earnings to feeling empowered and having fun representing myself "In Pro Per". When my big corporate landlord raised my rent by $200 as soon as the emergency order was lifted in LA, I knew I couldn't afford it. I've be...en here for 12 years and I've always been a good tenant and paid on time. There are covid protections in place that you can read about on Ken's fantastic informative website. Landlord's are counting on that fact that you will be ignorant of the laws and be intimidated into moving out so they can raise the rent even more. I am trusting and doing everything according to Ken's brilliant system. I'm so glad and thankful to stop feeling like a victim and start beating my narcissistic bully landlord and his dishonest attorneys at their own game. If you represent yourself, keep a good attitude and be willing to run down to the court house to file papers and get orders at the drop of a hat. I had to run back a few times because I forgot something but Ken's system works! It will cost money, but not nearly as much as if you've hired an attorney on retainer. Think of all the money you are will be saving by staying in your home during this process and not paying rent. I'd much rather give it to Ken and still save a ton of money in legal fees. Ken has a great sense of humor and has calmed me down and encouraged me every step of the way. We still have quite a ways to go but I can honestly say, I trust Ken Carlson. I'm looking forward to winning and working out a way with my landlord to stay in my home. Ken's staff is great too. Just stay organized with a good filing system, record your calls so you don't miss anything and do some deep breathing and stay positive! You'll be fine if you follow Ken's instructions exactly. Thank you so much Ken, Julie and Keven. I truly appreciate you.