Susan Green Taylor

I gave Susan G. Taylor the last of my money. In fact, I had about $30 left to my name after I forked over $1,500 to her incredulous, demeaning, and irritable assistant. It took about 24 hours to get a receipt via email, which I requested, but obviously my fee didn't include the basics of custom...er service, which both Susan and her above reproach assistant cannot comprehend. I had told them numerous times their website header didn't show the text they insisted was there. And it was only when Susan acquiesced to listening (something she can't do very well) did she see her website is a mess and it's not FTC compliant. After receiving the documentation to my email with over 15 PDF attachments I was overwhelmed and confused. Her motto is, "Pay me my money, I'll treat you like crap, and you'll like it or I'll fire you and take all your money." I kept telling both her and her incessantly degrading assistant their documents weren't coming through and both of them REFUSED to listen. Going so far as being as B*tchy as they possibly could on the phone to me. I called multiple times, emailed and ABSOLUTELY NO RESPONSE. I sent screen shares showing how I couldn't access the documents, and STILL nothing. And then this absolute unprofessional nasty rude woman took all my money, refused to give me anything back and didn't give me anything for it. I have on paperwork. I have nothing but a contract that I hired her. So basically this is what you get when you hire Susan G. Taylor. You get to pay for her $500 hair color services. You get to pay for her shopping sprees and you get treated like a piece of dung on the bottom of her shoe. Good luck with this hot mess express. I filed a grievance with the State Bar of Texas after she took all of my unemployment money and screwed me over. It's attorneys like this that make it horrible for everyone. Hire at your own risk. I wouldn't even bother. She's like Cruella, nice at the start and a total nightmare after you give her money.

Filing Bankruptcy can be overwhelming and stressful Decision. I am very Blessed and fortunate to find Susan G Taylor Law Firm. First time when I talked to her I find her very Professional,Efficient, Compassionate and very humble. She listened to my case provided me her Expert advice. Susan is an Awe...some Attorney, her awesome Paralegal Melissa and Assistant Mary Ann is always there for me to answer any questions with a smile. I have been to quite few Lawyers but she is so far the best Attorney in town. I definitely recommend Susan’s Law Firm to my friends and family. Thank you Susan, Melissa and your entire team to provide relief to me and my family.

If you are facing a hardship and looking for a Bankruptcy lawyer do not, do not, do not pick this law firm. If you are looking to keep you assets do not, do not...I repeat do not pick this law firm. I have never in my life been treated so poorly. Susan and her team are very unprofessional and condesc...ending. I have emails in which I asked for clarification and received a response from Susan herself and I quote "I know that you are not that stupid?". There is more but you get the picture. I was stunned to stay the least. When I spoke up for myself( respectfully I might add) she did not take too kind to it and threatened to drop me as a client after almost 2 years under the chapter 13 process and all money paid to her firm. Every time I sent an email regarding my case it would go ignored. Every time I called the office to speak to Susan or her paralegal I would received the run around and would practically had to beg for a call back or a meeting. On several occasions it was suggested that I sell my property which was the main reason seeking assistance from Ms. Taylor. After calling me stupid the next day or so I spoke with Susan which she appeared to have a change of heart and different tune she left me with the impression that she would continue assist me during the process since the fees have already been paid and I was about 2 years into this thing. I recently lost my job and she said a lot of nasty things pertaining to my financial situation. When I first meet with her paralegal I was told to report any changes to my income. My loss of employment was unforeseen I contacted them immediately. I was told that if I lost my income at anytime that I would be able to file a temporary moratorium (extension) until I found employment but that turned out not to be the case. I was told that I would still have to make payments but they would submit the request to the trustee. During that conversation I was advised to sale again. I said that I did not want to. I received an email from the firm stating that anyone that was affected by the pandemic could apply for a moratorium. I sent an email asking if this was the same thing I requested to be filled a week prior and still to this day no reply. I checked my mail and it appears that she indeed did file to cancel me as a client. I feel like she has tried to set me up for failure and her lack of professionalism is unbelievable. It is my understanding that the extension was never submitted on my behalf. She can be intimidating and you can tell it has rubbed off on her staff. It's like she has given them permission to disrespect me and belittle me at the same time. I will not be intimidated and I will not sale or loss my home. If you are a minority I strongly urge you to seek counsel somewhere where you money, time and dignity will be appreciated.

I highly recommend the Law Office of Susan G. Taylor if you are struggling with the idea of filing for bankruptcy. I looked online for lawyers and Susan's website was the one that I found the most information and resources from before even deciding to call for an appointment. In fact, there is an onl...ine tool that helps enter your situation to see if you qualify and allows Susan to analysis your information before you schedule the free consultation. The first contact with Susan was via phone and she made me felt as ease from the first moment I spoke to her. Her motherly demeanor beamed over the phone and she gave me valuable advice that helped me get my affairs in order before I actually met with her to proceed with filing. She is genuinely kind, hard working, and an intelligent lawyer. She even met with me on a weekend and filed my petition asap since she knew I needed to have my case discharged asap. Thank you Susan for helping me even beyond my bankruptcy (she has taken the time to get to know me and remembered that I mentioned my daughter was diagnosed with Lupus so she took the time to print out an article on Lupus she had read months before our appointment since she remembered my daughter was struggling with stomach pains.) I am truly grateful for all that you and your staff have done for me and my case. If you are debating on a lawyer I highly recommend you contact Susan immediately. It doesn't cost a thing to make that call or fill out the questionnaire on her website. Before you know it you will see for yourself she is genuinely a caring person that wants to help you even if it means you are better off not filing bankruptcy. Susan is straightforward and honest with you from the start so you can trust her to give you the best advice, but you must also be honest with her and be sure to disclose everything in order for her to help you the best she can. Good luck with getting the relief and 2nd chance you deserve!

Filing a bankruptcy can be an overwhelming and stressful decision. Working with Susan Taylor and her staff made this entire process painless. She is professional, compassionate, personable, and efficient. She not only worked with me by my deadlines, she acted above and beyond her call of duty – worki...ng well into the night to get my paperwork in order in time to be filed. Susan is AMAZING, Melissa is TERRIFIC and I could not be more pleased than I am with their service. I definitely recommend Susan Taylor to all who desire to start a new! Thank you, Susan and Melissa, for being so instrumental in my new beginning!