Susan Green Taylor

I got a quote from Susan in October, and I thought she stated the price was $2,200 over the phone. I waited a few months to save up some money, and got money from my father to help me out. I reached out to Susan again once I could pay for it, and she said prices was $2,500 but is now $2,400 - mayb...e I just misremembered so not a big deal. I wire her the money, and we schedule a call. I go over all my finances - income, expenses, assets, etc. Then I mention how I got a monetary gift from my father, and she stated this would be counted as income (I’ve heard mixed things on the validity of this). This means I would have to wait 6 months to file for bankruptcy, and to sign a retainer. She sends over the retainer that said her services cost $2,200 after I paid $2,400. Six months go by, and I send her all the documents, but she says I’m sending them to her in a ZIP file when I’m not (she is probably just clicking download all which automatically puts it into a zip). This back and forth between files takes weeks as sometimes she takes TWO WEEKS to respond to an email after I bump up the email three separate times in her inbox. She says it’s fine, and she’ll do it and she’ll get a proof to me by the end of the day. End of the day comes - nothing. I keep asking about it, but I get silence in return. Two weeks later I call her as it’s almost the last of the month, and I get no answer. She finally returns my call and says she’ll work on it. She calls me back shortly and says she’ll actually already worked on it, and my expenses aren’t enough to pass the means test… This is after she knew what my expenses were for 6 months!!! After this I send her an email asking if my psychiatrist appointments would count as an expense and why she didn’t bring up my low expenses 6 months ago. She replied with the following: “You told me to wait on your file until you got a job this semester, teaching. Everything would have been evaluated then. Maybe you just need another lawyer — but you will NOT get a full refund. I have waited months & worked the entire file.” None of this is a true, I’m not a teacher and didn’t have plans to teach. She told me I had to wait to file because my gift would be counted as income. After saying she’d give me an invoice and a refund she didn’t give me an invoice or a refund until a month later when I had to reach out again. She then said she will only refund $600. So she got a payday of $2,138 from me (because $338 would’ve went to the court anyway for the filing fee) because she “worked my file”. Idk what she worked because I told her my expenses when I first talked to her. She is severely unorganized, unresponsive, rude, and condescending. She will make some snide reply acting like she’s in the right as she does with every other one star review. This is a big part of your life, so I’d recommend going to an attorney that is competent She is threatening to withold my refund that she already agreed to if I do not take down my reviews :)

Susan Taylor was an amazing Austin and San Antonio area bankruptcy lawyer. She and Melissa Luna helped me with my chapter 7 when I truly felt hopeless and terrified that I had no options and would lose everything. They patiently answered my MANY phone calls and emails which is saying something becaus...e I can be a pest and someone who needs to know every detail of everything. The debt relief she helped provide along with preventing foreclosure was more than I could ask for. Covid crushed my small business just when we were expanding and having had to personally guarantee much of the debt I incured with that was almost too much to bear when the business finally ended. I was drowning in debt that most people couldnt imagine and felt like there was no hope. After talking to many other attorneys, I was sure they would take my house and everything I owned and still leave me with 7 figure debt to pay. But Susan calmed me down and worked with me while explaining the process and how she could help me. Which was a ray of sunshine I must admit. Because I had zero hope. And after it was all done, I was EXTREMELY satisfied with the results. I cant recommend her and her team enough. If you are considering bankruptcy, please, please PLEASE do yourself a favor and just call her!

Susan is a seasoned professional with extensive knowledge of Bankruptcy law. I have spoken to other attorneys who overcomplicated, make assumptions, and just downright gave me the incorrect information. She took the time to answer my questions simply and plainly. Bankruptcy is stressful enough, findi...ng the right attorney will make the world of difference. I highly recommend reaching out to Susan and her team. Austin bankruptcy lawyers Austin bankruptcy attorneys Austin bankruptcy San Antonio bankruptcy lawyers San Antonio bankruptcy attorney San Antonio bankruptcy debt relief foreclosure chapter 7 bankruptcy ch. 7 bankruptcy

My experience with Susan and her staff has been absolutely great! I hired Susan in April or May of 2021 to handle my Chapter 7 Bankruptcy for my husband and I. The homework was the most challenging part. But my husband and I got through it. It took several phone calls to Susan and Melissa regarding t...hings we did not understand. Their response was clear, precise and professional. As of today our Chapter 7 Bankruptcy is discharged. Attorney Susan G. Taylor and her team of paralegals are in my book truly amazing!

Ms. Susan Taylor and Melissa Luna have by far been the best attorney’s I have dealt with. They are very personable and do not sugar coat about anything. The spoke in detain about my Chapter 7 Bankruptcy Case and told me the pros and cons about filing. There were some issues on my case that it requir...ed that my case be delayed. At first, I was upset and I could not understand why, but I went ahead and agreed to it. When I went to my creditors meeting, I overheard another case, and they nailed a person that almost had the same issue. I am so glad Ms. Taylor postponed my case because I would not know what to do if that had happened to me. I am now DEBT FREE and me and my family are much happier. If you need a GOOD Bankruptcy Lawyer, call their office. You will not be disappointed. Thank you Ms Taylor and Ms. Luna, you are my saviors to myself and my family. Also, I would like to point out, that I realized that I was a difficult client to work but I had to swallow my pride. After all, I did hire an attorney to assist me to become debt free and save my family. Thank you once again for all your hard work on my case. From my family to yours.