Susan Green Taylor

Susan Green Taylor

4.2
Rating: 7.9

Licensed for 41 years

Bankruptcy and debt Lawyer at Austin, TX
Practice Areas: Bankruptcy & Debt, Chapter 7 Bankruptcy, Debt Settlement

1502 West Avenue, Austin, TX

About Susan

Biography

Fees and Rates

Cost

Free Consultation

$0 first 60 minutes


Payment Methods

  • Cash
  • Check
  • Credit Card

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Licenses

Licensed in Texas for 41 years

State: Texas

Acquired: 1984

Eligible to Practice in Texas

No misconduct found

Location

Law Office of Susan G. Taylor

1502 West Avenue, Austin, TX, 78701-1530

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Susan Green Taylor's Reviews

Avvo Review Score

4.2 /5.0

46 Client Reviews

Showing 1 - 5 of 9 reviews | 1 star

Posted by Anthony | November 08, 2025 | Hired Attorney | Chapter 7 Bankruptcy

Withholding Refunds for Bad Reviews

I got a quote from Susan in October, and I thought she stated the price was $2,200 over the phone. I waited a few months to save up some money, and got money from my father to help me out. I reached out to Susan again once I could pay for it, and she said prices was $2,500 but is now $2,400 - mayb...e I just misremembered so not a big deal. I wire her the money, and we schedule a call. I go over all my finances - income, expenses, assets, etc. Then I mention how I got a monetary gift from my father, and she stated this would be counted as income (I’ve heard mixed things on the validity of this). This means I would have to wait 6 months to file for bankruptcy, and to sign a retainer. She sends over the retainer that said her services cost $2,200 after I paid $2,400. Six months go by, and I send her all the documents, but she says I’m sending them to her in a ZIP file when I’m not (she is probably just clicking download all which automatically puts it into a zip). This back and forth between files takes weeks as sometimes she takes TWO WEEKS to respond to an email after I bump up the email three separate times in her inbox. She says it’s fine, and she’ll do it and she’ll get a proof to me by the end of the day. End of the day comes - nothing. I keep asking about it, but I get silence in return. Two weeks later I call her as it’s almost the last of the month, and I get no answer. She finally returns my call and says she’ll work on it. She calls me back shortly and says she’ll actually already worked on it, and my expenses aren’t enough to pass the means test… This is after she knew what my expenses were for 6 months!!! After this I send her an email asking if my psychiatrist appointments would count as an expense and why she didn’t bring up my low expenses 6 months ago. She replied with the following: “You told me to wait on your file until you got a job this semester, teaching. Everything would have been evaluated then. Maybe you just need another lawyer — but you will NOT get a full refund. I have waited months & worked the entire file.” None of this is a true, I’m not a teacher and didn’t have plans to teach. She told me I had to wait to file because my gift would be counted as income. After saying she’d give me an invoice and a refund she didn’t give me an invoice or a refund until a month later when I had to reach out again. She then said she will only refund $600. So she got a payday of $2,138 from me (because $338 would’ve went to the court anyway for the filing fee) because she “worked my file”. Idk what she worked because I told her my expenses when I first talked to her. She is severely unorganized, unresponsive, rude, and condescending. She will make some snide reply acting like she’s in the right as she does with every other one star review. This is a big part of your life, so I’d recommend going to an attorney that is competent She is threatening to withold my refund that she already agreed to if I do not take down my reviews :)

Posted by anonymous | August 30, 2022 | Hired Attorney | Bankruptcy & Debt

NEVER IN MY LIFE DID I THINK THIS COULD HAPPEN.

IT'S FUNNY WHEN I WENT ON TO ONE OF SUSANS REVIEW SITES, SOMETHING POPPED UP THAT GAVE A LETTER FROM ANOTHER LAWYER STATING THAT BASICLY SAID IF YOU GIVE A BAD REVIEW THAT YOU COULD BE SUED. AS LONG AS I'M TELLING THE TRUTH I STILL HAVE FREEDOM OF SPEACH. IS IT POSSIBLE THAT IF SHE TREATED PEOPLE WI...TH A LITTLE MORE KINDNESS, JUST A LITTLESHE WOULD NOT HAVE TO USE SCARE TACTICS AND TRY TO STOP UNFAVORABLE POST'S. WE ALL HAVE THE RIGHT TO EXPRESS OUR EXPERIENCE AS LONG AS WE ARE TELLING THE TRUTH. I'M IN MY 50'S AND I HAVE NEVER GIVEN A BAD REVIEW IN MY LIFE AND WE ALL HAVE HAD SOME BAD EXPERIENCES BUT THIS TIME I HAD TO SPEAK UP. THE MOST CONDINSENDING RUDE, KNOW IT ALL WON'T LET YOU GET A WORD I IF YOUR LIFE DEPENDED ON IT. MY INTERACTION WAS SO UNPLEASANT THAT I'M PRETTY CONFIDENT I WILL NOT RUN INTO SOMEONE THAT IS AS MEAN. HER AND HER HELPER WERE LAUGHING AT ME WHEN WE WERE ON A CALL AND COMPLEATLY MAUKING ME WHEN ALL I WANTED TO DO IS ASK A FEW QUESTIONS, I MEAN I SHOULD BE ABLE TO, I PAID MY $2,000. GUY'S PLEASE DONT ROLL THE DICE WITH THIS LAWYER, YOU MIGHT HAVE A BETTER EXPERIENCE THAN I DID BUT PLEASE READ THE REVIEWS. PLEASE DON'T JUST PAY ATTENTION TO THE FIVE STAR REVIEWS, LOOK AT THE ONE STAR REVIEWS AND YOU WILL SEE ALL OF THE ONE STAR'S HAVE THE SAME THINGS IN COMMON. PLEASE DONT SKIM THE FIVE AND THINK ALL IS WELL. DIG INTO THE ONE STAR'S AND REALLY READ. I'M NOT TRYING TO HURT SOMEONE, I'M JUST TRYING TO HELP OTHERS. IT'S HARD ENOUGH FILING FOR A B/K BUT DONT GET TREATED HORRIBLY AND LOSE MORE MONEY LIKE I DID. I WISH SUSAN ALL THE BEST IN THE WORLD AND WOULD NEVER TELL SOMEONE ELSE NOT TO USE HER, HELL I'M NOT EVEN MAD ANYMORE, BUT USE AT YOUR OWN RISK. OUT OF THE 2,000 I PAID I RECIEVED A LITTLE OVER 300.00 BACK AND I DIDN'T HAVE IT TO LOSE, MAN WE DIDNT EVEN GET ALL OF THE PAPER WORK DONE AND THATS ALL I GOT BACK. WISHING YOU ALL THE BEST.

Posted by anonymous | April 29, 2022 | Hired Attorney

Grievance

If you people are looking for an attorney, do not hire this one. She is a crooked one. She ripped me off my money ($600.00 dollars) for doing nothing about my case. She is very unprofessional, Seems like once she got your business, she does not like to talk to you anymore. She gets bother if you call...ed her office to leave a message. Her answering machine is set to "pick-up and hag-up right away". It happens two or three times, finally she answers herself, telling you that you are not supposed to call. .She is very rude and unprofessional. I do not like attorneys with that attitude. So be careful!

Posted by anonymous | August 16, 2021 | Hired Attorney

Can I give zero?

Ms. Taylor is apparently a lonely woman who relies on her paralegal. She deflects bad reviews on her clients when in actuality it is her ineptitude. I have never been so stressed in my life. when she was my attorney. I fired her. She will not admit it. I had to ask her to only email me because s...he would change our phone conversations. She disparages people who call her out. I do not think she is mentally capable of performing her job. I'm sorry for her.

Posted by Nicole | June 12, 2021 | Hired Attorney | Consumer Protection

The Worst Experience I've Ever Had

I gave Susan G. Taylor the last of my money. In fact, I had about $30 left to my name after I forked over $1,500 to her incredulous, demeaning, and irritable assistant. It took about 24 hours to get a receipt via email, which I requested, but obviously my fee didn't include the basics of custom...er service, which both Susan and her above reproach assistant cannot comprehend. I had told them numerous times their website header didn't show the text they insisted was there. And it was only when Susan acquiesced to listening (something she can't do very well) did she see her website is a mess and it's not FTC compliant. After receiving the documentation to my email with over 15 PDF attachments I was overwhelmed and confused. Her motto is, "Pay me my money, I'll treat you like crap, and you'll like it or I'll fire you and take all your money." I kept telling both her and her incessantly degrading assistant their documents weren't coming through and both of them REFUSED to listen. Going so far as being as B*tchy as they possibly could on the phone to me. I called multiple times, emailed and ABSOLUTELY NO RESPONSE. I sent screen shares showing how I couldn't access the documents, and STILL nothing. And then this absolute unprofessional nasty rude woman took all my money, refused to give me anything back and didn't give me anything for it. I have on paperwork. I have nothing but a contract that I hired her. So basically this is what you get when you hire Susan G. Taylor. You get to pay for her $500 hair color services. You get to pay for her shopping sprees and you get treated like a piece of dung on the bottom of her shoe. Good luck with this hot mess express. I filed a grievance with the State Bar of Texas after she took all of my unemployment money and screwed me over. It's attorneys like this that make it horrible for everyone. Hire at your own risk. I wouldn't even bother. She's like Cruella, nice at the start and a total nightmare after you give her money.

See All Client Reviews

Susan Green Taylor's Lawyer Endorsements

Endorse Susan
Anthony Michael Spinks headshot
Anthony Spinks

Bankruptcy and debt lawyer | May 09

Relationship: Opposing Counsel on matter

"I endorse this lawyer."

Jacqueline L. Wood headshot
Jacqueline Wood

Bankruptcy and debt lawyer | Jun 02

Relationship: Fellow lawyer in community

"Susan Taylor is one of the most knowledgable and effective bankruptcy attorneys in the Central Texas area. Above all, she cares about her clients and ensures that each one receives exceptional service and an excellent outcome. I wholeheartedly endorse Susan."

Matthew T Foley headshot
Matthew Foley

Chapter 7 bankruptcy lawyer | Jan 09

Relationship: Fellow lawyer in community

"Ms. Taylor is an excellent bankruptcy attorney with outstanding client reviews. She is well respected in the community for her knowledge and integrity. Clients are well served with her counsel. I endorse this lawyer."

Karl H. Moeller headshot
Karl Moeller

Chapter 7 bankruptcy lawyer | Apr 26

Relationship: Fellow lawyer in community

"I endorse this lawyer. I've known and worked with Susan for over twenty years, and go to her with all the bankruptcy issues that arise in my own practice. She is responsive, caring, and places the interests of her clients above her own. --Karl Moeller"

View All Endorsements
Matthew T Foley headshot
Matthew Foley

Bankruptcy and debt lawyer

Michael R. Pandullo headshot
Michael Pandullo

Criminal defense lawyer

John Alonzo Montez headshot
John Montez

Chapter 7 bankruptcy lawyer

Claude E. Ducloux headshot
Claude Ducloux

Business lawyer

Karl H. Moeller headshot
Karl Moeller

Energy and utilities lawyer

Experience

Rating:  7.9 (Very Good)

Honors

2013

Preeminent 5.0 out of 5, Martindale-Hubbell

2012

Preeminent 5.0 out of 5, Martindale-Hubbell

1974

Who's Who in Political Science, University of Texas at Tyler

Work Experience

2003 - 2008

Staff Attorney, Texas Medical Association

1986 - 2010

Editor, State Bar of Texas

Associations

2010 - 2013

National Association of Consumer Bankruptcy Attorneys

Member

Education

1984

University of Houston Law Center

1977

Stephen F. Austin State University

MA - Masters

1975

University of Texas at Tyler

BS - Bachelor of Science

Speaking Engagements

2009

quarterly conference

Physician Ethics

Publications

2010

State Bar of Texas Texas Lawyers' Civil Digest

Languages

English

Activity

Avvo Rating

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