Susan Green Taylor

Susan Taylor was an amazing Austin and San Antonio area bankruptcy lawyer. She and Melissa Luna helped me with my chapter 7 when I truly felt hopeless and terrified that I had no options and would lose everything. They patiently answered my MANY phone calls and emails which is saying something becaus...e I can be a pest and someone who needs to know every detail of everything. The debt relief she helped provide along with preventing foreclosure was more than I could ask for. Covid crushed my small business just when we were expanding and having had to personally guarantee much of the debt I incured with that was almost too much to bear when the business finally ended. I was drowning in debt that most people couldnt imagine and felt like there was no hope. After talking to many other attorneys, I was sure they would take my house and everything I owned and still leave me with 7 figure debt to pay. But Susan calmed me down and worked with me while explaining the process and how she could help me. Which was a ray of sunshine I must admit. Because I had zero hope. And after it was all done, I was EXTREMELY satisfied with the results. I cant recommend her and her team enough. If you are considering bankruptcy, please, please PLEASE do yourself a favor and just call her!

I wanted to express my gratitude for the work of Ms Taylor and her associate Ms Luna. They explained things very well, They created an email account just to accept all my files, they gave me reminders of projects I was to complete and updated me of their progress. Ms Taylor made me feel comfortable a...nd prepared to have my meeting with counselor and creditors. I am very thankful that I had the opportunity to hire them to represent me!

I gave Susan G. Taylor the last of my money. In fact, I had about $30 left to my name after I forked over $1,500 to her incredulous, demeaning, and irritable assistant. It took about 24 hours to get a receipt via email, which I requested, but obviously my fee didn't include the basics of custom...er service, which both Susan and her above reproach assistant cannot comprehend. I had told them numerous times their website header didn't show the text they insisted was there. And it was only when Susan acquiesced to listening (something she can't do very well) did she see her website is a mess and it's not FTC compliant. After receiving the documentation to my email with over 15 PDF attachments I was overwhelmed and confused. Her motto is, "Pay me my money, I'll treat you like crap, and you'll like it or I'll fire you and take all your money." I kept telling both her and her incessantly degrading assistant their documents weren't coming through and both of them REFUSED to listen. Going so far as being as B*tchy as they possibly could on the phone to me. I called multiple times, emailed and ABSOLUTELY NO RESPONSE. I sent screen shares showing how I couldn't access the documents, and STILL nothing. And then this absolute unprofessional nasty rude woman took all my money, refused to give me anything back and didn't give me anything for it. I have on paperwork. I have nothing but a contract that I hired her. So basically this is what you get when you hire Susan G. Taylor. You get to pay for her $500 hair color services. You get to pay for her shopping sprees and you get treated like a piece of dung on the bottom of her shoe. Good luck with this hot mess express. I filed a grievance with the State Bar of Texas after she took all of my unemployment money and screwed me over. It's attorneys like this that make it horrible for everyone. Hire at your own risk. I wouldn't even bother. She's like Cruella, nice at the start and a total nightmare after you give her money.

Filing Bankruptcy can be overwhelming and stressful Decision. I am very Blessed and fortunate to find Susan G Taylor Law Firm. First time when I talked to her I find her very Professional,Efficient, Compassionate and very humble. She listened to my case provided me her Expert advice. Susan is an Awe...some Attorney, her awesome Paralegal Melissa and Assistant Mary Ann is always there for me to answer any questions with a smile. I have been to quite few Lawyers but she is so far the best Attorney in town. I definitely recommend Susan’s Law Firm to my friends and family. Thank you Susan, Melissa and your entire team to provide relief to me and my family.

We visited Susan for our “free” consultation visit and initially placed a $2,000 down payment. Later on the same day, we realized that we can’t wait 6-8 months until our case is discharged so I asked her for my money back. She only gave me half of it but refused to give me the rest. Her email said “i...t will take 90 days to close your case then we will send you a refund”....What case?? She never represented us. We never gave her our paperwork after the first visit. She had the NERVE to accuse me of not telling them we were deaf. I called them several times before the first visit using Sorensen VP Relay. That is a big “WE ARE DEAF” flag. She said that she has to charge me for the FREE consultation visit even though it is advertised on her website that it is FREE. During our visit, she answered a lot of phone calls, emails, let people walk in during our visit, etc...so it’s not like she gave us her undivided attention. So what excuse does she have to keep my remaining $1,000? NOTHING.