Justin Allen Chin

My first engagement with Mr. Chin was on Thumbtack. He contacted me immediately and began working out the details for my case. He not only did he obtain the information about my case but also information about me personally. He worked my case and we were victorious in the courtroom. Two years later,... we communicate and that is the coolest part!

Mr Chin responded to my request within 5 minutes of reaching out to him. No secretary or third party, but he called me himself. After a lengthy discussion, I provided all documentation/evidence that I had for my upcoming case. He reviewed everything and called me the following day to discuss whethe...r we had a viable case or not. We then discussed the fees and a plan to execute. Being a black working father in America, I took the initiative to fight for my son the way that I knew would be most sucessful. In the past I tried fighting on my own but came to terms that I needed help this time around. I was able to make payments and we spoke as often as needed leading up to the court date. Communication was no issue. Understand that I contacted many lawyers and they were more concerned about being paid than caring about my case. Mr. Chin showed up and we ended up winning this custody battle that has been going on for about 3 years now. From here on Mr. Chin will always have me as a client.

I found Justin Chin online when I was searching for a last-minute tax preparation service while visiting Atlanta. His communication was informal but he offered me a good price for the services I was requesting. Unfortunately, the saying “you get what you pay for” turned out to be very true is this ca...se. At first, I was happy with the service provided by Justin, mostly because he was able to finish my taxes before the deadline at a very reasonable cost. Although my request was only for him to file my federal and state taxes, he ended up sending me a full background check that he ran on me (without my permission), which I thought was kind of odd. He said it was an “added service”, however I didn’t request it and wasn’t extremely comfortable that he ran a report on my background without permission. The taxes were filed and I paid the agreed upon fee. Months later though, the state contacted me and asked for a missing document in my tax package that Justin had prepared. I immediately emailed Justin and he said not to worry that and that he would take care of it, however I never heard back from him. I followed up with him a few times and a month later he requested that I open a retainer with his firm in order for him to look into the state’s request. This confused me as I was only asking him to finish the service that I had already paid him for. When I questioned him about the money, his response was “I would have at least offered half the retainer if I were in your shoes but I understand you are green in business so I’m letting you off the hook.” This was the last I heard from Justin despite many emails requesting clarification on the services he provided me. Since this time, the state has audited my tax documents and found that without the requested document, Justin incorrectly filed my taxes and I owed the state a few hundred dollars. Since neither Justin, nor anyone in his firm, has responded to my numerous emails, I have forced to find another accountant that can clear up this issue for me. I used Justin’s services because I am not an expert in tax and I trusted his knowledge and expertise. However, I greatly regret ever meeting him and I strongly advise you avoid him and his firm no matter how attractive of a price he may offer you. I can understand if he made a mistake on my tax package, however the fact that he has completely ghosted me and is not willing to follow up and correct his mistake proves his unprofessionalism and immaturity. Take my advice and learn from my mistake and pay a little extra for a REAL professional.