Justin Allen Chin

I hired Mr. Justin chin 6 years ago to do my taxes. The first two years he came to my house and he did my taxes with no problem and I paid him in full. The third-year I went to his home and dropped off my papers so he could do my taxes he filed an extension and my taxes were not done for a year after... I give him all my papers. Finally, he did my taxes and I paid him in full. In my fourth and fifty years, which was 2019-2020 I give all my papers bank statement everything that he needed one year before my taxes were due. As usual, Mr. Chin file an extension and didn't do my taxes for the year of 2019 until just a couple of weeks ago after I threatened him that I will file a complaint with the Florida State Bar because he hasn't done my taxes either for 2019 or 2020 and here we are April of 2021. Every single time when Mr. Chen did my taxes I paid him in full. Because he didn't do my taxes for 2019 and 2020 I give him a $100 down payment so he can finish my taxes and I told him that I will give him the remainder of the $300 when he finish my taxes. He never finished my 2020 taxes and he only finished the 2019 2 and 1/2 years after the papers were given to him. I did not want to do a review on Mr. Chen due to the fact the first 3 years I didn't have any issues until he decided that he wants to do people's taxes in his timeframe not when they are due. As a result of this, I am concerned about my stimulus check in conjunction together buying a house or a car because my taxes are not done even now. Mr. Chen might say that I might owe him money and this is absolutely a lie. I have paid him for every single year that he has done my taxes and the only reason I didn't pay him because he didn't finish the 2020 tax and he was late 2 and 1/2 years on the 2019 taxes. I might consider reevaluating Mr. Chen and his work and maybe change my review on him only if he decides that he will do people's taxes on time without filing extension which is doing nothing but causing issues and problems for me including with my Obamacare. As of right now, I am giving Mr. Chin 1 * very poor work this past 2 years of not doing my taxes leaving me out there while I needed my taxes this year more than anything else because I wanted to purchase a house and a car. This is not the way to do business with people when the papers are surrendered together with the bank statements the taxes are supposed to due on time not filing extensions and doing it whenever you feel like doing it.

I found Justin Chin online when I was searching for a last-minute tax preparation service while visiting Atlanta. His communication was informal but he offered me a good price for the services I was requesting. Unfortunately, the saying “you get what you pay for” turned out to be very true is this ca...se. At first, I was happy with the service provided by Justin, mostly because he was able to finish my taxes before the deadline at a very reasonable cost. Although my request was only for him to file my federal and state taxes, he ended up sending me a full background check that he ran on me (without my permission), which I thought was kind of odd. He said it was an “added service”, however I didn’t request it and wasn’t extremely comfortable that he ran a report on my background without permission. The taxes were filed and I paid the agreed upon fee. Months later though, the state contacted me and asked for a missing document in my tax package that Justin had prepared. I immediately emailed Justin and he said not to worry that and that he would take care of it, however I never heard back from him. I followed up with him a few times and a month later he requested that I open a retainer with his firm in order for him to look into the state’s request. This confused me as I was only asking him to finish the service that I had already paid him for. When I questioned him about the money, his response was “I would have at least offered half the retainer if I were in your shoes but I understand you are green in business so I’m letting you off the hook.” This was the last I heard from Justin despite many emails requesting clarification on the services he provided me. Since this time, the state has audited my tax documents and found that without the requested document, Justin incorrectly filed my taxes and I owed the state a few hundred dollars. Since neither Justin, nor anyone in his firm, has responded to my numerous emails, I have forced to find another accountant that can clear up this issue for me. I used Justin’s services because I am not an expert in tax and I trusted his knowledge and expertise. However, I greatly regret ever meeting him and I strongly advise you avoid him and his firm no matter how attractive of a price he may offer you. I can understand if he made a mistake on my tax package, however the fact that he has completely ghosted me and is not willing to follow up and correct his mistake proves his unprofessionalism and immaturity. Take my advice and learn from my mistake and pay a little extra for a REAL professional.