Robert Joseph Kaiser

In the 7 months that it took to resolve my case, I only got the speak with Robert once. All of my correspondence went through Claudette his legal assistant. She is very polite ,but that doesn't make up for the poor treatment I received from their office. The Law Office of Robert J Kaiser never returned my calls and would not call me when they said they would. Between dealing with the at-fault parties insurance, and the law office, I had to make endless calls to remind them to work on my case and to check the status in order to get a check for my totaled car. A lot of the time she'd be like ohhh well we haven't heard back form the insurance so we haven't done anything... well... its been over a week and they said they would call back within 1-2 days, don't you think you should call and find out? I get that these things take time, but it really felt like everyone was sitting on the laurels while I was unemployed and without a car. Unfortunately when I did get a check for the property damage it was barely enough for expenses due to losing my job and to pay $1000 to the junk lot for 'storage' for a month because the slow lawyer and car insurance couldn't decide what to do with my car. Good luck If Robert is 'out to lunch', he likes to take long lunch breaks as long as 12-3pm, and even if he is in the office, well, 'he just got back from lunch' so he probably needs another hour or so to re-acclimate. I stopped visiting the Chiropracter in the beginning of August because I had enough of their games, I was starting to feel better and knew that the visits were going to cut into my meager settlement. August, September, October blew by, I was busy with school and called when I could, but they were often busy and would have a reason to call back, so weeks would go by and I would remember, oh yeah, weren't they supposed to call me back? In the beginning of November, I finally had enough and took a loan from my parents so that I could buy another car. I was sick of communicating with the Law Office of Robert J Kaiser, so as you could imagine, there was radio silence for a month until the Christmas holiday. Robert actually called me and told me that the insurance hasn't responded to their phone calls or e-mails in months so he is just now going to attempt to contact a supervisor to get my case closed. Turns out that as we expected the other person didn't have enough coverage, it was capped at the minimum $15k, so the insurance refused to pay anything over that, and the Law Office of Robert J Kaiser was just like, okay! FINE! I've had enough I just want whatever check I can get and go. I'm done dealing with scumbags and insurance companies. Well January rolls around so I call every chance I get to see where my check is. Finally in the second week I call and miraculously they find my check in my file, despite their promise to call me as soon as it arrived. It was verging on comical how bad this office is. From my check arriving, to me actually having it in my hands took another 2 weeks. They had to reimburse my health insurance (which they got a whopping $200 reduction), and their chummy chiropractor which miraculously took off nearly 50% (sounds like some sort of scam to me but what do I know). There probably aren't many good lawyers out there, but if you want a proactive and responsive lawyer, look elsewhere.