Luis and his entire office made my experience so horrible. My father was killed by a drunk driver back in July 2015. I came to Luis in August and talked to him about what I had already started regarding the car insurances, his life insurance, but the one thing I wanted the most was my dads cars. He said he needed to make me the administrator of my dads property since there was no will. He began that process. It took 2 months to receive and when I got it they put the wrong date of death on there. So I couldn't use it anyways. When I pointed that out to the receptionist all she said was ,"Oh, whatever." Thanks. My fathers death is oh, whatever. They didn't care and when I addressed that conversation to Luis. He told me that he wouldn't think she would say that. Does he think I would lie about something like that? More trouble was up ahead. I asked on Aug second if he could order a coroner report. He first told me no because he didn't need it. But, I told him it's something I really need could you order it. He said he would and I called on Septemeber 1st to ask where it was since its been almost a month and I never received one call from them that entire month. She said it was on its way. I said okay. 2 weeks later I call since they still haven't called me and ask where it was. Still on its way. I decided to go down to the coroner to get it myself. Told them they ordered it back in August. They told me nothing had been received by my attorneys at all. Confused, I paid for it and left. And more was yet to come, I called spoke to the receptionist regarding my car insurances and seeing what was going on with my case she said she left a message for me for Luis and he would call me back. Two days later no call, called back, left message, a week later no call, called back, left message another week goes by no call back. At that point I was done. Left my work to go speak with him he told me he can't always call me because he has 250 other cases. Even though he promised me during my consultation he would call me. I guess he just wanted the money and not to stick to her word. Then I fired him in beginning of September. He told me he would send me documentation and the cancellation of administer of my dads belongings. Two weeks later I received the paper stating he was no longer my attorney and my next letter would be the cancellation of administrator. I've been waiting and it's now Middle November and still no letter I've called the office all the time to leave messages to receive a call back and haven't gotten one. The receptionist told me," Luis doesn't have a reason to speak to you." I called everyday last week to speak with him regarding the car insurances I need to deal with. When I had reached out to them they advised me Luis had not sent them letters saying he's not representating me anymore and they couldn't speak to me until he does. We are in November I had fired Luis in Septemeber. It was ludicrous to me that he couldn't keep to his word even now. Don't hire him. He was the worse decision I have ever made.
Response from Lewis Gazda February 10, 2016
This client has undergone a tragic ordeal with the death of a loved one and is certainly suffering from her loss for which I am very sorry for her. However, I believe all I need to say in response to her review is that on the day she was advised I was no longer willing to represent her she posted a negative review.