Susan I. Jean

I consulted with and hired Mrs. Jean for Estate Planning. I am very pleased with not only the professional service that Mrs. Jean provided but wonderful hospitality. Mrs. Jean was very patient and kind. I felt I could ask her anything and get an answer that I could understand. I felt very comfortable... and at ease. I was sure that I was receiving expert advise from the best!

I hired Susan Jean in 2017 to prepare a complicated Living Trust and Will for me. She uncomplicated my confusion with her skill at drawing a large flow chart of all I was tying to accomplish. So I heard AND I saw my objectives laid out in front of me including options for achieving my goals. All o...f this was done with gentle calmness and a smile. She is extremely knowledgeable in her field. She also has a very professional staff to support her and her clients. A year or so later, I needed her services again when my Trust and Will needed to be turned upside down. She has a keen sense of putting herself in your shoes and walking with you to ensure you reach your destination. I recently contacted her about a property sale within the family and she cleared up some concerns I had and lighted the way for me to proceed with the transaction. I have referred her to others who also have been very impressed with her for all of the reasons I have stated. Thank you Susan for excelling in your profession.

Susan I Jean came highly recommended and exceeded our expectation! Due to my husband’s stroke I had a great deal of concern on future medical needs and how our estate planning would be affected. I left the office with a workable plan in place and a great peace of mind. Susan I Jean took the time t...o explain the details and has the depth and breath of experience to understand the needs of her clients. We were treated with concern and compassion in a very professional way.

I first heard about Attorney Susan Jean at my Alzheimers Support Group meeting. One of the men engaged Susan as his Elder Law Attorney. When he said she was very professional and responsive, I asked why. He told me Susan answered calls even on weekends and she was most helpful. It was a successfu...l relationship. Therefore, I made an appointment with Susan at The Heritage Law Group in Gloucester. As a retired Engineering Executive I recognized immediately that Susan and the staff were very knowledgable regarding Medicaid law and qualifications for eligibility and the application process. I retained Susan and the Heritage Law Group services on the spot. Susan and the staff, specially Long Term Care Benefit Specialist Nicole Short have been professional to the highest degree. Every detail was thoroughly explained. Susan and Nicole were very responsive to my questions. Despite some of my errors responding late with financial data in a timely manner Susan and Nicole were SUCCESSFUL in helping my wife become eligible for Medicaid. If there were a rating system for Elder Law Attorneys I would give Susan 5 stars. I highly recommend Susan as an Elder Law Attorney. David Hartfield, Virginia

My wife and I met with Susan to draw up a trust. After reviewing our status, she told us that a will would be better, and cheaper, than a trust. We were able to get a comprehensive will, with a trust embedded, for a very reasonable price. Susan was very professional, but personable, and did an excell...ent job walking us through our options. We never got the idea that she was recommending a product that we did not need. We are more than satisfied with our experience with Susan and her firm.