Susan I. Jean

I first heard about Attorney Susan Jean at my Alzheimers Support Group meeting. One of the men engaged Susan as his Elder Law Attorney. When he said she was very professional and responsive, I asked why. He told me Susan answered calls even on weekends and she was most helpful. It was a successfu...l relationship. Therefore, I made an appointment with Susan at The Heritage Law Group in Gloucester. As a retired Engineering Executive I recognized immediately that Susan and the staff were very knowledgable regarding Medicaid law and qualifications for eligibility and the application process. I retained Susan and the Heritage Law Group services on the spot. Susan and the staff, specially Long Term Care Benefit Specialist Nicole Short have been professional to the highest degree. Every detail was thoroughly explained. Susan and Nicole were very responsive to my questions. Despite some of my errors responding late with financial data in a timely manner Susan and Nicole were SUCCESSFUL in helping my wife become eligible for Medicaid. If there were a rating system for Elder Law Attorneys I would give Susan 5 stars. I highly recommend Susan as an Elder Law Attorney. David Hartfield, Virginia

My mom hired Susan to help with getting my grandmother signed up for Medicaid while going through the impossible transition of getting her settled in a nursing home. Susan was extremely patient with my mom and always took the time to answer her questions and explain absolutely everything throughout ...the process. When my grandmother passed, Susan was extremely kind and patient with us and when we left her office, it was like a thousand pounds were lifted from my mom's shoulders. I can't say enough good things about Susan and her staff.

Susan Jean helped me to get my mom qualified for Medicaid. She and her staff were extremely helpful, responsive. They returned my calls promptly. Best is that everything happened exactly as she said it would. My mother qualifed for Medicaid and me and my sister kept enough money to pay for a priv...ate room for my mom.