Based on 34 reviews
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Robert is exceptional without being condescending. His staff is honest & exceptional too. Always quick, thorough,courteous responses to any questions or concerns throughout our businesses. It's hardly a happy, or easy situation when you need an attorney, but Robert and his staff always made each step as painless And easy as possible, by keeping us informed all the way thru each step. I would recommend Robert for any legal needs you may have.
Rob Russell is the best bankruptcy attorney in Vancouver, Washington. It was a nerve-wrecking time but he guided us, with confidence, from filling out the paperwork to receiving our discharge notification. When we went, along with other debtors, to the public meeting with the bankruptcy trustee for questioning and verification, we had the opportunity to watch some of the other local bankruptcy attorneys in action. Some of them stumbled over the questions and seemed nervous. Some of them had made mistakes in the paperwork and had to reschedule the trustee meeting to supplement the materials. (This means all their clients had to get more time off from work to go back to the bankruptcy courthouse a second time). When it was our turn, there were no mistakes in our file. We needed Rob to help us answer the questions and although he was not allowed to answer for us, he knew exactly where everything in the file was and would point us in the right direction every time.
I would not file bankruptcy with anyone but Rob Russell. He is the best in the business, is reasonably priced, and has a great way of helping you stay calm through a nerve-wrecking process.
Robert and his staff always kept me informed throughout the process of my Chapter 7 Bankruptcy. I would recommend using his firm to anyone who is in need of the services he provides. My case turned into more than what we both expected and was very fair in regards to his compensation.
As a single mom, every penny I make is important. I found myself needing to file bankruptcy and really knew nothing about the process. Mr. Russell, and Lauren (one of the legal assistants in the office) were amazing! The process was painless, and I was kept in the know 100% of the time. At my creditor meeting, Mr. Russel was extremely reassuring, and even went the extra mile for me in a few instances. I will definitely come back to this office, should the need for any other legal assistance arise! Definiately a team well worth singing the praises of! Thank you guys!
I have been working with Robert Russell for some time now, and since day one he has been very helpful, always available and worked hard to help me create a sustainable plan with my Chap. 13 Trustee. That was super important to me to feel comfortable which such a hardship time in my life, he handled it with class.
While typically these reviews are about the lawyer, such as Robert Russell, I really wanted to send my gratitude and thanks to his wonderful legal assistants and team "Behind the scenes"... In particularly Lauren, she has been "Wonderful" to work with, she is always very responsive, helpful and get things done very quickly!
So not only is Robert Russell a great attorney to have, but his entire team is excellent and is critical to getting things done quickly and accurately! I would HIGHLY RECOMMEND Robert Russell Law Firm!
I'm a new client with Robert Russell Law Firm. I hired Mr. Russell to represent me in a chapter 7 bankruptcy, I'm very glad I did. I found Mr. Russell personable (very likable) and yet, very professional. The staff mirrored that feeling and assisted me as needed for which I am grateful. I was provided with all necessary forms, information and assistance to complete my filing with confidence in my attorney.
With much reluctance, I came to the decision I needed the services of a Lawyer. I had little trust for Lawyers after being taken by one who valued money more than justice. I walked into Rob's office expecting the same thing. I was wrong.
Rob practices Law, but is not a typical Lawyer and I found his character and professionalism above reproach. More importantly, I found his commitment and his sincere desire was completely heartfelt and honest. Clearly, helping people is what drives him and I am grateful for his help.
I don't trust easily, but he earned my trust. He was a harbor in my personal storm. I highly recommend Rob and his office and personally would not consider doing legal business anywhere else.
We recently worked with Mr. Russell on a confusing legal matter involving a Chapter 7 and a second mortgage. He was very thorough in his research and made recommendations to us that we are very pleased with.
I had met with Mr. Russell many years ago and because of our financial situation, we opted to file a Chapter 7 ourselves. We are now kicking ourselves as we face this situation with a 2nd mortgage that has been written off so we now owe nothing, but the mortgage holder still holds a lien.
We received a letter from the lien holder stating very nicely that we don't owe them money and they aren't attempting to collect a debt, but they do still have a lien on the property and asking if we would like to make payment arrangements. We immediately started looking for the best attorney to handle the matter. Of course we asked friends and business associates. Many recommended Mr. Russell.
We were a little sheepish since we had visited him years before, but when I consulted with him, he was very courteous and immediately had suggestions as to our course of action. I walked away from our initial meeting kicking myself for not hiring him years ago.
We hired him to research our particular situation to determine what our options are in dealing with the lien holder. He had answers for us within days that gave us the information we need to determine what our next step will be in this tricky situation.
We will continue to work with him if we contact the lien holder and if we take legal action. If you are looking for an attorney, we highly recommend Mr. Russell. You won't be disappointed.
I hired Mr. Russell about 9 months ago. I initially met with a younger nice attorney in the office who explained the process and answered all of my questions. I felt very comfortable and thought I was in good hands, but once I paid my money I got to meet with Mr. Russell once for about 30 minutes and then never heard from him again. I emailed and called him numerous times to clarify a few questions about my home loan and never got a response. A few months later I called again to follow-up on those questions as my home loan was still up in the air. I was told by his staff that he doesn't meet with clients unless I paid him $300 for an hour. It was really a simple question which should have been answered when I filed bankruptcy when I had already paid him $1500. His staff are wonderful, but I wouldn't recommend working with Mr. Russell at all.
Going through Bankruptcy is very stressful but thank goodnesss we choose Robert Russell. We will always appreciate the help he and his staff gave us.