Michael Jamie Eng

I reached out to Michael Eng when my management company illegally increased my rent. He responded quickly, I sent him my evidence, and his team thoroughly reviewed all of my materials before our phone consultation. During the call, he walked me through all the possible strategies for dealing with ...my situation. I greatly appreciated his thorough explanations of the law. His team even pointed out a few additional problems with my lease that I hadn't realized. We agreed that he would write the company a demand letter, which he sent a few days later. I had been struggling to negotiate with my management company for weeks, but Michael Eng's demand letter quickly resolved the issue in my favor--which saved me thousands of dollars!

I found Michael through my company's legal plan. When my partner and I moved out of our apartment, we were charged what we thought to be unfair amounts for cleaning and repairs. From online research we also figured out that our landlord did not follow the law when we first applied for a lease. Bef...ore our call we shared some documents, and Michael came with a lot of relevant advice. We especially appreciated him covering: - a responsibility that our landord failed to fulfill, that we had missed - which points of dispute were more straightforward to prove vs subjective - strategy for negotiating - costs and risks of going to small claims Wanting to avoid the legal process, we opted to write an informal letter (short of a demand letter) to our landlord. Happily this was enough and our landlord removed all the charges and a little more. Michael's experience with these sorts of matters was instrumental in us getting a great outcome. The only thing I would change is to perhaps use video conferencing software or a good phone mic because the audio was a little unclear for me during the phone call, and there is a lot of information presented which you don't want to miss.

Michael was a pleasure to work with. I easily scheduled an appointment and, within days, he reviewed my communications with the property manager regarding a tenant issue. He advised me to speak directly with the landlord before pursuing small claims court, which proved invaluable. Following his advic...e, the landlord promptly intervened, and all issues were quickly resolved. Michael's guidance significantly reduced my stress during this process.