Russell Henry Thomas Lorfing

In January my husband and I both worked for sister companies. Officials came for someone that lived behind these companies which was property our boss owned. He conveniently left when a coworker called him to leave and left my husband and I to deal with the turmoil that would occur throughout that da...y. Was subpoenaed within a week and our world turned into something we never experienced before. Wasn’t sure where to turn to and my daughter in law recommended that we lawyer up thus bringing us to Keith & Lorfing. We weren’t prepared and were sitting ducks as we were being told that we were covered by the company Attorney which was not true at all. It was all last minute, but this practice moved pretty quick. Called them the day before meeting an agent for a subpoena. It was later in the day so I was pleasantly surprised that Russell called that evening. Explained the situation and we were assured that they had a great team and they could look into our ordeal and would schedule a meeting for the next day. Keith & Lorfing had barely opened up a Lubbock office which was close to home. There is where we met for a free consultation with Attorney David Sloan. He took us under his wing and the day of the subpoena he asked the agent to meet me at his office. Mr. Sloan found out my husband and I were being viewed as targets as well. It was a battle of us wanting to leave our employment for some time, but the convenience of working together and our dedication left us in an endless loop. I brought up our concern and there was no more having to doubt ourselves in what anyone else thought as he let the agent know we would leave work in a week. All this even before the retainer. Russell called again on 2/6/25 and let us know they were going against the target accusation aggressively and not to worry. Throughout the process we were being contacted by Secretaries and Attorneys. All were genuinely caring and experienced, putting us at ease. The agents we met with on that fateful day also stated during interview process that we had a great Attorney in Mr. Sloan. We couldn’t agree more as he notified us on May 12th that were no longer being viewed as targets in the case. We will definitely recommend this practice to anyone who may need them. Very kind and Godly people. Good things definitely come out of something bad. If you or a loved one are in chaos needing help don’t look further and give Keith & Lorfing a call.

If you wanna call every week and consistently try to figure out what’s going on with your case call this place! Russell is a great attorney but his team is terrible the whole process of my case was draining His team never knew what was going on with my case I constantly got told they would call me b...ack for over a year! and even now 2 years later I asked to get a simple cover letter , and I’ve been calling every week for over a month now, someone finally contacts me today and wants to charge me $ just to email me a cover letter about the case they represented me on! Which is fine -No worries last time I ever recommend or reach out to this law firm.

I can’t express how grateful I am for Keith & Lorfing’s support during an especially overwhelming and exhausting period in my life. After my initial consultation, Russell Lorfing and Wendi Pearson were amazing in taking control of my third party auto claim. They contested the liability percentage, su...ccessfully changed it, and guided me throughout the process. For more context, the insurance company offered partial liability far below an acceptable amount given the circumstances. I compiled significant information and supporting evidence to support my claim. I followed up regarding the decision and they provided inconsistent vague reasoning, denied requests for meaningful communication in writing, ignored or misrouted escalations, and provided non-working numbers for me to reach out to for help. As someone with a disability that directly impacts my communication, the context and level of communication required severely strained my daily life. After an overwhelming month of persistence, it clicked that the insurance company would never take me seriously. I felt hopeless and second-guessed myself. Russell Lorfing completely turned that feeling around for me. He reassured me of my perspective in the collision and the work I submitted, restoring my confidence. Russell was personable and relatable as he explained the decision from the insurance’s perspective. He was very confident in his ability to obtain the result I couldn’t, but provided empowerment instead of being pushy. Every paralegal and assistant I interacted with had an amazing capacity to help in the most hospitable way. After signing a contract, Keith & Lorfing handled everything and allowed me to move forward.

Russel got me in very fast, the same day I called, and was very professional, respectful and caring towards myself and the situation that I found myself in. He was very knowledgeable on federal laws and informed me on the point system so we could figure out what kind of time I was looking at. He was ...upfront and honest about what the reality of the situation was. I hired him immediately and it was the best choice I have ever made. Throughout this process Russel never pushed me off onto his colleagues he ALWAYS showed up for me. The end result far surpassed anything I thought was possible and I got my second chance at life! Thank you Russel for everything you have done for me! If you find yourself in a bad situation you can rest assure that getting Russel Lorfing as you attorney, will be the best choice you can make!