Matt Swain monumentally and catastrophically failed in epic proportion, to say the least as far as making me feel confidant in him or his firm for legal representation. Also, he had the nerve to say something like, that he could tell by my tone of voice that things weren't going to go well because I would probably disagree with anything he said. As if I know the first thing about being a Criminal Defense Lawyer. I never once disagreed with him during our conversation over the phone, not one time. He seriously needs to get over himself. Maybe he was just having a bad day and needs a little break, I don't know. Honestly, one thing that he mentioned regarding his firm having a great relationship with the two District Attorneys offices in nearby counties where I have legal issues, kind of made me feel as his firm and those group of District Attorneys do all kinds of colluding and shady deals. I'm not saying this is true but I definitely got that vibe after he mentioned it, this was after he blew up at me. My advice to Matt is, if he wants to grow in the current profession that he's in, then he is going to have to appear to be or give the impression of being, a little more sympathetic and compassionate, particularly during first-time interaction with potential clients, considering, that he is a CRIMINAL DEFENSE LAWYER that people, not all guilty, reach out to for legal advice, legal representation that should accompany some peace of mind - he should not come across as a crooked salesman.
Nevertheless, I am self-reflective because for me it's part of a mental, spiritual, and emotional healing process that I feel I must go through in order to gain growth. So with that being said, without sounding too contradictive and totally throwing Matt under the bus, perhaps I could have said some things differently in a different tone.
Lastly, my questions for Matt are: 1) How do you make a potential client feel as if you or your firm are not just after money? 2) How could you convince a potential client that you care about justice being served regardless of who your friends are at any District Attorney's office? 3) How can you make potential clients feel as if the relationship will be beneficial and advantageous for both parties? I ask those questions because, in my opinion, we live in a cynical and superficial world. I am not saying that you haven't had huge success because you clearly have but there is always room for Active Learning and Continuous Improvement etc.
Response from Matt Swain March 26, 2022
This person acted ridiculous from the beginning of our phone call, which was on a Sunday afternoon. I'm sorry that all the casinos in Southern Oklahoma banned you, but you dont have to be rude when an attorney doesnt want to talk to you all day on a Sunday. I could tell very early in the conversation that I didnt want to take your case based on your attitude. I'm sorry that you couldnt afford the fee that I quoted you. But this review is an outright lie from a crazy person