Based on 12 reviews
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Posted by Alanna, a Insurance client,
I am so thankful for Marc Johnston. I had to have an emergency surgery that my insurance company denied payment on. Marc Johnston took my case and won. I was looking at a bill of about $30,000. When I received a letter from the insurance company staying that they should have paid my claim in the first place I was ecstatic. I am so thankful that Mr. Johnston and his firm fought for me and my rights. I could not have done this on my own. He is dedicated and hard working. He answered all my questions in a timely manner and explained everything that he was going to do. I recommend Marc and his firm very highly.
Posted by a Personal Injury client,
I was referred to Marc after I was involved in a car accident and attempted to negotiate my personal injury claim with an insurance company on my own. Even though the other driver accepted liability, and I spent several months on chiropractic treatment, the insurance adjuster and I wouldn’t agree to a settlement. Given my back injuries and need for continued treatment, I couldn’t accept the settlement offer, but the adjuster would not budge in our negotiations.
When I hired Marc, he knew exactly what factors to emphasize and wrote an exceptional demand letter once I completed my treatment. Marc negotiated the settlement several times and was able to get a settlement that was far more than I expected and more than twice the amount the adjuster initially offered me. In addition, Marc negotiated with my medical providers and got them to lower their medical bills. I highly recommend Marc for any personal injury claim!
Posted by Linwood, a Car Accident client,
I hired Marc after I was hit by a car while out walking my dog. I had serious injuries and Marc came to see me after I called him for an initial consultation. He laid out what to expect with a case like mine and answered all my questions. I had a last minute summons arrive on a Friday to appear in court the following Monday to possibly testify against the person who hit me. I was a little freaked out about going into Court by myself and so I left a message for Marc. He checked his messages over the weekend and got back to me and said he would meet me at court. I was so relieved and he was a great support while there and put my mind at ease. As the case progressed, his assistant Karen Blok was a great help and kept me posted on any updates and things they needed to keep the case moving along. I eventually received a fair settlement but had a lien from my health insurance co. on some of the money. Marc was able to get the health insurance company to walk away from their claim and maximized my settlement money. I am so thankful to have Marc as my attorney and will continue to use his services for anything I have come up in the future. He has a great professional and friendly manner that made the process pain free and ultimately successful in getting a quick and substantial settlement. I recommend Marc without hesitation to anyone who needs a good lawyer that will work hard for you.
Posted by Carol, a Personal Injury client,
I was recommended to Marc Johnston after a serious on the job fall that resulted in a compound fracture of my right leg and dislocated foot. Marc took my case immediately and was exceptionally diligent and extremely courteous with his efforts in recovering my compensation. Between both him and his assistant Karen, I was continually informed on the status of the case as well as the numerous conversations he conducted with the two insurance companies involved. I can't say enough nor speak highly enough about the integrity of Marc's work along with his entire office staff. He is honest, and a gifted communicator which resulted in a wonderful compensation package for my case.
Thank you once again Marc for your dedication and work.
Posted by Susan, a Insurance client,
We sought out Marc Johnston when our insurance company unfairly refused to pay a large insurance claim. This expense was going to be a hardship for our family. Marc was confident, knowledgeable and timely in helping us prepare and send in various letters and documents proving the legitimacy of our claim. The end result was that the insurance company paid their fair share of the bill in full. We wouldn't have known the exact way in which to proceed in order to get results without his caring and expertise.
Posted by a Health Care client,
We hired Marc upon learning that our insurance company had denied payment for prescribed medicine relative to my wife's very significant auto immune disease. The bill was for well over $60,000. We were both shocked and devastated upon learning that our insurance company had denied payment. This could have meant postponing retirement and other related problems. Marc gave us hope from the first time we spoke with him. Marc and his team conducted thorough research and interviews, kept us informed throughout the process, charged very reasonable rates, and submitted an excellent appeal package to the proper authorities in support of our claim. This package was comprehensive, logical, convincing and extremely professional in appearance. When Marc learned that we had prevailed, he telephoned us with joy in his voice like that of a kid at his first major league baseball game, whose favorite player had just autographed a baseball. We are truly grateful to Marc and his legal team. They are dedicated professionals and they are winners!
Posted by Jeff, a Personal Injury client,
This past summer I was struck by a vehicle while riding my bicycle. I had heard that these situations can be time consuming, frustrating and potentially very expensive so I decided it would be best to hire an attorney.
I came across Marc Johnston on-line and gave him a call to explain my situation and maybe get some feedback. I immediately found him to be extremely personable, genuinely concerned with my situation and knowledgeable in regards to all the variables we would need to take into consideration.
After he agreed to take my case, progress was swift. In no time he had discovered the gentleman who hit me was actually uninsured and immediately took appropriate action in regards to dealing with my own insurance company.
Every step of the way he was clear in explaining what the best course of action would be and WHY. Marc and his paralegal Karen answered every one of my phone calls. They dealt with my insurance company and the various medical providers I saw directly and ultimately had my bills reduced by approximately 75% across the board. All in all the result was exceptional.
This accident was unfortunate, physically painful and has sidelined me for the better part of the year. It prompted my relocation and possible career change. It has been a long year to say the least.
However, from the very first phone call up until the resolution of my case The Johnston Law Firm has been nothing but a pleasure to work with. They are friendly, always professional, and I could not be happier with the work both Marc and Karen have done on my behalf.
Posted by a Car Accident client,
Marc represented me on a car accident. The guy who hit me was uninsured, so we were dealing with my own insurance company. Their settlement offer was insulting. Marc stuck with it and prepared to file a lawsuit. They ended up more than quadrupling their offer. Even after fees, I got way more money than I expected. Marc did a great job - not only on handling my case - but where it counts most - getting a good result!
Posted by Jason, a Personal Injury client,
I was in a significant car accident the day I moved to Portland. Being new to town, I did not know many people, and had no experience with attorneys here at all. When it became apparent I needed the help of an attorney, I was referred to Marc Johnston by a coworker. The recommendation proved invaluable to successfully resolving my case. The Johnston Law Firm and its staff were always professional, helpful and responsive.
The Johnston Law Firm helped me sort through the challenges and expenses associated with my accident. As a few examples, the firm:
• Negotiated strongly on my behalf, with multiple insurance companies.
• Succeeded at getting almost all of my medical expenses waived through persuasive and skillful negotiations.
• Was thorough and helpful at every step, and was strong and persuasive in negotiating with the insurance companies.
• Kept me apprised as the case progressed and kept me informed throughout the process.
The firm’s research was in-depth, cutting edge and all encompassing, especially as it relates to forcing my health insurance insurance company to waive their entire lien of almost $60K. Additionally, the firm successfully negotiated a reduction or waiver of several other liens. As a result, the firm was able to dramatically reduce the amount of the almost $100K in medical expenses I had to repay from my settlement.
I highly recommend the firm to anyone who needs help after an accident.
Posted by a Insurance client,
The Johnston Law Firm represented my sister and me on a case against an insurance company who wanted to deny our rightful benefits to our Father’s life insurance policy that he had paid into for 30 years. They wanted to pay us 80% less than its full value.
The Johnston Law Firm treated me friendly and professionally. In our discussions regarding our case Marc was always honest and forthcoming with his expectations and our options.
Mark’s passion regarding the insurance’s wrong doing of my father’s and to my sister and I was portrayed in his negotiation letters to the insurance company. Marc negotiated strongly on our behalf. When we thought we had lost Marc discussed one last prospect. We hired someone to do research in depth that was all encompassing of Oregon’s laws and procedures on paperwork, elder laws, and other legal formalities. Marc’s solutions were creative and strong.
I was always kept apprised as the case progressed and kept informed either by Karen or Marc. Marc and I discussed costs and we negotiated a fair price. Marc was always willing to discuss our arrangement and worked with us on the costs trying to keep them down.
If you want to work with friendly, compassionate, and down to earth professionals I would recommend The Johnston Law Firm to any consumers denied wrongfully by an insurance company.