Posted by anonymous
PLEASE DO YOURSELF A FAVOR DONT HIRE GINA.Tells a good story to get a $5000 retainer.then when you ask or call about your case you are giving nothing but excuses,yelled at,lied to.she not there to help you as she blame you for all of problems.i thought attorneys were to help you.gina it good at one thing taking your money.worst attorney in Spokane,I don’t have any more money to retain another attorney,so I am going to lose case as Gina withdrew from my case.because I called and told her it been 4 1/2 months and nothing as been done.she yells and said to bad it your fault.it my fault for trusting Gina Costello she Crook and needs to sued,but attorney won’t sue one another.
Posted by LISA
I am both a client and colleague of Gina Costello's. She is a remarkable attorney in that she brings knowledge, professional dedication, empathy, and experience to each representation. She is my first choice to represent me when I need assistance.
Posted by anonymous
I gave one star rating since there is no zero star. She was my divorce attorney and had the worst experience with her. At the final reading (agreement to) the dissolution in mediation, I started to get very emotional and excused myself to go to the restroom to compose. Right after I entered the bathroom and was crying, she followed me in and proceeded to raise her voice and told me harshly to get myself together and get back out there so we could wrap it all up. I told her I just needed a few minutes to compose. She continued to hound me to get back to the room in a very rough way. I then told her I wanted my ex to pay for my attorney fees ($6,000) since he had cheated on me for 5 yrs. She said there was NO way they would pay that... NO way! I asked her "how do you know if you don't ask?". She begrudgingly agreed to ask. It was agreed upon that he would pay 1/2. If I hadn't forced her to ask, I wouldn't have gotten ANY fees paid!! I had to argue with her just to get $3,000 for attorney fees! Shouldn't have to do that! In addition to that, she later billed me for phone/email charges in addition to the $3,000 retainer fee I had already paid her for a few short months. I researched the phone logs on Verizon and found that she was over billing me by several hundreds based on her and her paralegal's pay scale for calls/time. I asked her to provide any records of verification of call time she had so I could compare it to mine. She left me a nasty, mean voicemail stating that she didn't operate that way and would NOT provide ANY records. So I ended up sending her a check for the amount that I showed to be correct based on phone records, etc and a note that if she had any issues with the amount that she could contact me. I never heard from her again. In addition to being cheated on by my ex for 5 yrs, this was a horrible experience to go through at a time when you need support, compassion and advocacy. She was rude, brash, and didn't advocate for my best interest financially. For 23 yrs of marriage, I received only 4 yrs of spousal support (and 1/2 attorney fees at MY request). I would not recommend her.
Posted by anonymous
We hired Ms. Costello for our daughter's divorce. She was unprofessional with her writing, grammar and punctuation in her court reports! Really bad. I have to re-do her work multiple time. She must have been working too fast, or dictating without editing. Many of her sentences and paragraphs didn't make any sense.
Her paperwork was never in order during court hearings. The judge commented several time that he couldn't find what she was talking about.
The way she wanted us to work with her was quite manipulative to both parties. Sneeky, sly communication with the exiting spouse in order to catch him. Really not my style.
She yelled at us a few times when the going got tough and we were frustrated. She even told the judge, in open court, that she smoked marajuana, in an attempt, I think, to minimize the act of using.
She also told us that one of her visits was free, then later charged us full price for the same visit.
With the multitude of attorneys in Spokane...no one should ever use this person for any legal proceedings. Never.
Posted by Stefanie
Gina was AMAZING! She was compassionate and understanding on our first meeting. She commuted up to my county for my hearing, represented me respectfully and fiercely, and I felt confident in my choice of hiring her. I would recommend Gina in any instance an Attorney is required. Thank you Gina!
Posted by anonymous
If I could give no stars I would. I was referred to Gina by another attorney in a child custody matter that unfortunately he was too busy to take my case so he gave me 2 other referrals for attorneys. I was told to call both, talk with them, see how I felt, ask questions and go from there. I called Gina first. After 7 minutes of being on the phone with me she started to insult me, telling me that she can already tell what kind of person I am and if I’m just going to go back, not to waste her time, that everything trickles downhill and she didn’t want to be bothered. I cried, and told her that I appreciated her brutally honest opinion, but that is why I was reaching out to her for help and representation. I asked her about cost and she said her pricing was cut and dry, $3,500 retainer, $250 an hour which started at the beginning of our conversation that we were already having . I had asked since she’d been doing this so long, and that I knew it might be a hard question to ask, but how much did she anticipate a case like mine costing? Her answer was I’ve had cases go from the $3,500 all the way to $50,000. At this point she said, get me my retainer and then we will talk. She patched me back to her secretary to set up an appointment for the following Monday being that it was the aFriday before. After setting the appointment I had asked the secretary what time they closed that day in the event that I had to call back and possibly cancel and she told me 5. I explained that I was referred Gina and another attorney and it was my right to contact the other attorney as well. Apparently that was too much honestly. Immediately after hanging up the phone I called my mother to discuss getting the $3,500 retainer. While I was on the phone with my Mother, not even 2 minutes after getting off the phone with Gina’s secretary, Gina calls me back herself, says “I’m not gonna get played like that. You want to call me and then shop around for an attorney? I don’t play, gods luck finding an attorney to represent you”. I was speechless, I still had my mother on the other line, and hadn’t even called the other referral yet. I said, “Are you serious right now?”, her response was “absolutely”. I explained I had my mother on the other line discussing her $3,500 retainer. Then she hung up on me. Ultimately I ended up with a better more respectful and respected attorney that didn’t make me cry, is more experienced, less money and not looking to rip me off like Gina would have done. It’s almost a blessing she did what she did because there was a huge possibility that I was going to hire her, and I would have regretted it.
Posted by Carole
In the initial interview Gina listened carefully to the facts of my specific situation and ultimately agreed to a different approach than she might have taken. I appreciate that she evaluates each client's individual needs and it resulted in a no-fault divorce that went off without a hitch and in record time. Gina's staff was wonderful and supportive, with special thanks to Leanne. Thank you, Gina!
Posted by anonymous
A lot of attorneys don’t bother getting to know their client or really try to build a good attorney/client relationship but this is not the case for Gina. She genuinely cares about your story and well being. She will recommend you get into a domestic violence support group and seek therapy to heal from the harrowing experience of an abusive relationship because she has your best interests at heart and wants your emotional health to be a priority. She is blunt and straight forward but that’s a good thing, you don’t want an attorney who just tells you what you want to hear. At my first meeting with Gina, she told me exactly what her plan was and had a draft of the declaration written up by the end already. Her communication is great and she leaves you feeling informed instead of in the dark and unaware of what she plans to do. She understands what abusers do and seems to know how to counter it. So far after hiring Gina I am very happy and confident that she will represent me to the very best of her ability and help keep myself and my child as safe as possible under the circumstances.
Posted by jon
I hired Gina a few years ago. She represented me in a spousal support modification. I was employed at the time of the settlement but became unemployed soon afterward. Gina knocked some money off her fees and I went on my way after paying a reduced amount. I would not hesitate to recommend her.
Posted by Ryan
Gina has been my lawyer for the past couple of years and has represented me in quite a few instances involving my ex-wife and our child. She has helped in mediation, parenting plan revision, child support modification, contempt charges, relocation issues, etc. My situation has not been a walk in the park. There have been several times throughout the last couple of years where I will admit that I questioned the direction that Gina wanted to take things, but each time I trusted her and I am so glad I did. When I first came to Gina I only had my daughter every other weekend and alternating holidays. With Gina's guidance, I eventually gained 50% custody of my daughter and I am now the custodial parent, having my daughter the majority of the time. Obviously the actions of my ex played into how everything worked out but Gina was spot on each and every time that she gave me advice. It is intimidating trying to find a good lawyer but Gina and her team have worked exceptionally hard for me and things would not be where they are today without their efforts. I cannot say thank you enough! I would definitely recommend Gina to anyone who is in need of a good Family Law Lawyer.