Kenneth Herbert Carlson

Attorney, Monique Harris at Cal Tenant Law made a very stressful situation with our landlord bearable. After enduring years of harassment from our landlord over habitability issues at our rental, we finally found a true professional, caring advocate! Ms. Harris answered all our questions, kept us up-...to-date on our case, even checked in just to see how we were doing. In the end she was able to help us reach a favorable outcome, all within a few months! Even the free legal information is helpful in knowing your rights as a tenant. I highly recommend the services at Cal Tenant Law.

Monique Harris, Mike Hanna, and Ken Carlson took over $3000 from me to file a complaint. IT NEVER GOT FILED, NOR WAS IT EVER WRITTEN. Each time they mentioned that "The time you paid for has exhausted please remit another payment" I would send them an email asking for a detailed description of what w...as accomplished and then paid them. I never got a detailed description of what I paid for, or what they had done. I contacted them many, many times and was not responded to. I even made additional payments to them to cover future emails, letters, phone calls and writing the actual complaint, yet they never contacted me. I had to ask for Monique Harris for her bar assoc number 3 times. They sent me an email to ask me to "resend an email with the attachments in a particular way", then they charged me for sending and receiving the email. From the beginning they tried to upsell me to choose to litigate instead of small claims, it often felt like I was working with a salesperson and not an attorney. Go the extra mile, get an attorney you can meet with, one who has a physical address and has a Secretary or ParaLegal to help with the paper work. Working with them was a disorganised mess that resulted in nothing !

I had a hellatious experience during COVID where the landlord rented me an illegal rental and shut me out of using the washer and dryer etc stated in the lease after I moved, and he was disapproving about my disability, orientation, etc. In the middle of a stay at home order this is cruel and unusual... punishment to do to a paying tenant just because you as a landlord think your "lifestyles are not compatible" with the tenant. My original lawyer got suspended and the retainer I paid went to waste as I did not receive value for the services which were not completed and I was left hi and dry. I was starting to feel hopeless with my case and overwhelmed. Ken stepped in and with his "a la carte, bite-sized" consultations and step by step information gave me the confidence to proceed with my case. I am still early on in my work with him but I knew I made the right choice to get his help. An injustice for one is an injustice for all. Ken fights for the underdog and knows the law, code, & procedures...He is expert in tenant advocacy, I highly recommend. I am not a litigious person but what happened to me during COVID-19 at the hands of an aggressive abusive landlord renting me a fraudulent property then abusing me while I was in it was so egregious that I absolutely had to stand up--Ken is giving a clear path to prevailing against fraud. He even made suggestions to SAVE me money not spend it or waste it on unnecessary lawyer services.

Ken is the best! In 2013 I rented a condo in San Diego, non stop electrical issues, after several requests for repair to the property manager went unanswered one wall outlet started sparking and left large burn marks on the wall, Ken advised me step-by-step on the exact steps to take to mitigate any... owner recourse and legally exit my lease 7 months early without owing any additional money! Fast forward to 2021 in. LA and am again using his legal services to exit my lease 9 months early due to an overly hostile potentially violent neighbor who is creating a very dangerous situation and a property management team who seems to not be able to effectively resolve the issue. Key to success in CA tenant law is to follow a very methodical process, exactly how Ken and his team lay out, this is key!