Kenneth Lewis LaVan

It has now been two years. I was aware disability would be a lengthy process. due to another hearing in another county for an unrelated case, I was not able to attend my hearing for disability. The caseworker was aware, and I even asked if I should reschedule my other case to be there. I was told my... hearing for disability would be continued. It wasn't, I was not there to appear and NEITHER was the attorney. My case was dismissed. Then I'm informed the judge is now requesting additional information from SSI, yet the caseworker is telling me my case is being transferred to the county I now live in, since over six months ago the firm never informed SSA I had moved. I have left several messages for the caseworker, no response back. No I have not missed a call, received any emails or letters. They just DO NOT respond! I have no idea where my claim stands, and at what stage of the process I am at.

I found Kenneth Lavan and firm on website. I listened and was very impressed. I got on the phone within an hour they sent someone to my house. I had all my medical bills. My diagnosis from my doctors. I knew from the beginning that the person at my house was a clerk. But he had a lot of information.... In a couple of weeks I got a call from there call service center letting me know that I needed to call once a month. I did. Updated my file etc. Then I just kicked back and let them do their work. I knew it would be 2 years. And it was. The lady I talked to before going before the judge told me not to talk let her do it. I did. And I won. This isn't a complaint but one thing is no one ever contacted after. Just a letter stating that the case was over.

My husband originally signed on with this firm in 2010. He passed away in November of 2013. Two days before his death, we had a meeting with a BVA judge, with Diane Olson who was our attorney from L&N in attendance also. She didn't even have a "brief" ready for the judge nor did she look like what I ...would expect a successful attorney to look like! About the only thing she did was request for his claim to be expedited, due to his end stage metastatic bladder cancer. After he died, I signed up again with L&N, even though I wasn't happy with their service! My husband had started a blog and met some people through it who were guns ho on the research to bladder cancer approved on the VA Presumptive list for Agent Orange. I met with one that he spoke about the most, and between the two of us, we have come up with lots of evidence!! When I forwarded the website address to Diane's paralegal, she tells me she doesn't 'have access to the internet'!! ARE YOU KIDDING ME????? She must've thought I was pretty stupid!! I have not heard anything from L&N for about 8 months now! I think they're sitting on their hands, waiting for us to do all the "legwork" and taking their 20%! I would love to hear back from L&N and get an update!

I completely regret hiring these folks. I have had to call them anytime I wanted information on my claim. I submitted my claim 18 months ago, and the contact people have been deteriorating ever since. The last 3 months it has been to the point where I cannot even get a call back from my so-called ...case worker. I have left message after message with no response whatsoever. All you ever get is a recording with a promise that someone will call you back and no one ever does. I am going to a local attorney next week and I am going to have him get my file from these people and make sure they do not try to get any money from me. They are negligent and non-responsive. I have been treated like I do not even exist.