Kenneth Lewis LaVan

After two years of waiting for this firm to do something with my VA claim, I finally told them that I was tired of them not answering my phone calls, faxes, and letters. I sent them a letter, telling them that I would pursue my case on my own, as they had been completely unresponsive and unhelpful t...o me. Their response was to send me a letter, saying that they were "withdrawing" from the case, and that they would not waive their right to fees, when and if I receive compensation from the VA. Really? Here's a hint: these people moved to a new office, and the last letter I mailed to them was returned as undeliverable by the Post Office because this firm didn't bother to inform me that they had moved! If you're thinking about hiring them, DON'T DO IT!

I understand that you all had to reconstruct your organizational structure, got it. It seem that L&N were finally on the ball, but only to find out that there is misfiled or misplaced document that I sent to you. You see after asking if all documentation been sent to VA no one seems to know. Soon aft...er L&N sends me a CD with all of my documentation on it. I assumed that was the answer to my many non-returned phone calls. Initially, after your rebuilding the young lady assigned to my case work well with me, however not to her fault. I don’t fell she has all of the filed information for the past years. Items such as FCT that I took money out of my family’s pocket to pay for, yes hundreds of dollars to prove my case. Now don’t say you have to research this information to see if it is true. Just ask Mr. Beck_ _ who works for you I left him a message on June,23 2015 @ 3:49pm. This way you will have your facts and hopefully not respond to this until you have fixed the problem or have information on the where about of my FCT. I work with you all through your growing/ rebuilding. I need you to work with me. You have my phone No# please call me back in a timely manner and do not attack this true statement. Thanks in advance.

18 months in and have talked to case worker maybe 3-4 times most of which I have initiated. Since my second denial I am now awaiting my court date with my new case worker aphlene?, I have not had one call, I have talked to her maybe twice when I call (have to wait up to 3 days for call back according... to the VM ) have had two letters from odar but nothing from her saying she is aware (is she?) The last one from alj in Baltimore needing documents to expedite my case(have my local congressman via liaison) case will be in Tampa via video would be great if you all are as up to date as I am ..... I already had to go get all of my own medical records and mail to you even signed several forms for you to do so?, do I get any live communication as to the hearing? Who will be there with me?, what do they do?, what do I do?, can I bring a personal witness (wife)?, or do I show up and find out who's with me? Can I have a better case worker( more responsive) not blaming time length on you, but communication is really bad!! I often wonder if your disability case loads are too many? Waiting until after hearing for a more accurate review. Crowley 5653 all info on file, really hope I haven't made a bad choice this is my life at stake.

I found Kenneth Lavan and firm on website. I listened and was very impressed. I got on the phone within an hour they sent someone to my house. I had all my medical bills. My diagnosis from my doctors. I knew from the beginning that the person at my house was a clerk. But he had a lot of information.... In a couple of weeks I got a call from there call service center letting me know that I needed to call once a month. I did. Updated my file etc. Then I just kicked back and let them do their work. I knew it would be 2 years. And it was. The lady I talked to before going before the judge told me not to talk let her do it. I did. And I won. This isn't a complaint but one thing is no one ever contacted after. Just a letter stating that the case was over.

My husband originally signed on with this firm in 2010. He passed away in November of 2013. Two days before his death, we had a meeting with a BVA judge, with Diane Olson who was our attorney from L&N in attendance also. She didn't even have a "brief" ready for the judge nor did she look like what I ...would expect a successful attorney to look like! About the only thing she did was request for his claim to be expedited, due to his end stage metastatic bladder cancer. After he died, I signed up again with L&N, even though I wasn't happy with their service! My husband had started a blog and met some people through it who were guns ho on the research to bladder cancer approved on the VA Presumptive list for Agent Orange. I met with one that he spoke about the most, and between the two of us, we have come up with lots of evidence!! When I forwarded the website address to Diane's paralegal, she tells me she doesn't 'have access to the internet'!! ARE YOU KIDDING ME????? She must've thought I was pretty stupid!! I have not heard anything from L&N for about 8 months now! I think they're sitting on their hands, waiting for us to do all the "legwork" and taking their 20%! I would love to hear back from L&N and get an update!