Matthew Thomas Berry

First of all, let me begin by saying that I have personal respect and appreciation for Mr.Matt Berry. The rest of my sentiments are unfavorable, to say the least. This firm is staffed by the some of nastiest and most uncaring people who I've ever encountered. To make it more complicated, the staff is... a revolving cast of characters and the firms turn-over rate is shockingly high which is never a healthy sign for any organization. Without going into the gruesome details, I just want to convey that I felt like my case was a big rubber ball or a hot potato and nobody really had their hands on it. When I boarded with the firm, I was thrice given verbal assurances that they would not "outsource" my case to another office or attorney. This was a great concern because I do not live in Atlanta. I was reassured by the associate and by the fact that the firm's website has a bold map of the entire USA with the caption "Nationwide Representation". Little did I know that the person who I talked with on several occasions flat out lied to me. Buried in the 'fine print' of my agreement was a statement that totally contradicted what I was told. The entire process was like pulling teeth. While there were two individuals who were often easy to work with and went out of their way to assist me, they soon vanished and I was told they are "no longer with the firm". It's not surprising to say that the attorney who was ultimately contracted to work with me at the hearing level was sub-par. I found him to be officious, uncaring and quite frankly just plain rude. He treated me with such utter disrespect that it was really shocking. Prior to the hearing, I expressed my deepest concerns about this particular gentleman's attitude and asked to talk with Mr.Berry. I told the staff member at the Atlanta that it was urgent and I was deeply concerned about the 'contractor' attorneys indifference and lack of willingness to talk with me. The Berry Atlanta Home Office flat out refused to let me talk with Mr.Berry. I was told he was in Mexico. I asked that he contact me anyway. As far as I know, the do have telephones in Mexico, and failing to be able to proactively reach Mr.Berry that an urgent message be left for him to be received by Mr.Berry when he checked-in or immediately upon his return to the country. That request was flat-out denied. My hearing did not result in a favorable decision as you may have guessed at this point in my review. I am not happy and feel that I was not treated the way that I had expected to (be treated) from the very beginning.

I have used Mr. Berry on two different occasions and both outcomes were wonderful. He handled my divorce in 2007 respectfully and his staff guided me through one of the hardest decisions of my life. Fast forward a few years in life, my business had taken the "winter downward spiral" and I was for...ced to BK to survive a basic budget. Not once did Mr. Berry or his staff make me feel guilty or like a failure. They were patient and understanding of all of my questions. He understands that unfortunate things happen to good people and made me realize that with a second chance, I could finally come out on top with my finances. Today, I am in a better place than I have every been and I'm so grateful that I was able to go through this process with Berry and Associates. They made it easy.