Laura E Brooks

I hired Laura to represent me on my child custody case. I was referred to her by the DE Family Court. I had a consultation with her and she appeared to be caring and I thought she would be the right one to help me but I was wrong. After I made the first payment, she never returned my calls or emails.... I always had to follow up twice with her. We had a meeting scheduled (which I took off of work to attend) and she never even called to cancel or rescheduled. She sent me a sorry text message stating that she had an emergency. If she had an emergency hearing, why didn't she call me when she found out? I was waiting to hear from her and she never reached out to me to let me know that she needed to reschedule. Either she's unorganized or cares nothing about my case. Both is a RED flag!!! That was the 1st time she cancelled. I sent her emails and she would take days to follow up. I always had to send another message to get a response. She also told me that she didn't need to attend the mediation. Horrible advice!! Once I found another attorney, he told me that she attended a mediation for another client. smh... After 2 months of no returned calls, no response to my emails, cancelled appointments, no updates and no guidance or help with my case, I decided to let her go. I sent her an email requesting a refund and she sent me a letter with a bunch of charges to zero out the balance. She charged me $75 for every email I sent to her and $75 for every email she answered. I was blown away. Enclosing, when you are going thru difficult times, you need a lawyer that will stick by you. Its bad enough that you are going thru emotionally and financially, why add to your pain? I would not advise that you hire this lawyer and I took the time to write this to let you know because I care. Everyone has their own experiences and yours might be different but why choose someone that would do this to another person, when they are going thru rough times.