Robert Stanley Gitmeid

Each and every month they find some way of screwing up my withdrawal. Whether it be taking it out 2-3 days early, they will change the amount you owe them each month, or taking out 2 payments in one month. When you call to get it figured out they will not listen and will interrupt you when you are mi...d sentence. They tell you it will be a certain price a month then change that.

I was trying to get back on the right track and thought debt consolidation would be the answer, but instead it got me into a bigger hole than I was already in. I joined in Oct 2024 and paid 250 every 2 weeks money frankly I didn't really have but the pros out weighed the cons to me at first I have p...ut in over $5000.00 and found out out of all that money only 690 00 went towards my debt!! Now they're telling me sorry we can't help you and we hope your situation gets better are you freaking kidding me!! That's money I could have put towards my car payment so I don't lose my car which now is inevitable. These people have NO conscience. I filed a complaint with the BBB and intend to contact a lawyer to get my money back. I wish I had looked into them before trusting them there are numerous complaints of how they ripped unsuspecting people off and it is absolutely disgusting.

They’ve now charged over $10,000 in fees to resolve $50000 of debt, making the fees way more than what I’m saving. Now that I have expressed concern about these fees, they no longer respond to any messages. Just days after I made a larger deposit into my account to expedite the debt resolution, they ...withdrew a similar amount in fees with no explanation.