Robert Stanley Gitmeid

I used this service and it would take months to reach a settlement. I had to remove several of my accounts and settle them myself. They were great in the beginning, but as I came close to the end the got worse and worse. On my last account they never sent an agreement to negotiate so I received a set...tlement offer. I sent it to them on the 15 of dec and nothing happened. I followed up several times and still nothing. On the 2nd of Jan the sent the letter to authorize. On the 8th they said that the letter was out of date and needed a new one. But never bothered to contact me in any way. They promised to expedite almost one month prior but didn’t even bother to follow up. But they kept charging monthly fees. If you are in no hurry or don’t worry to resolve quickly I’m sure they are ok. But if you plan to pay off quickly they are absolutely terrible. I would suggest another service for sure that can at least follow up. There were a lot of fees not disclosed up front. So be warned!