Robert Stanley Gitmeid

I needed to clean up my debt and I failed to do more research and used this company. DO NOT RECOMMEND. They started off well, great customer service and now towards the end I'm frustrated and very upset. I paid several thousand dollars for them to work my accounts and I have to call every few days to... make sure they are doing what is needed on my account. You need to be a micromanager and call them to do everything. They never emailed me to confirm an additional settlement was made and I was scheduled to draft a payment that I already paid. Instead they drafted the 2nd payment without letting me know until I called them and the rep stated It was my fault for not calling them to find out THEY made a settlement and did not notify me. Wait, so I have to call you when I'm already paying you to make these settlements and your company failed to notify me this was done? Several thousand dollars that's the wrong answer and that Representative had no right to say that it was my fault for not knowing when they do or don't do their job! Are you serious? I called to close my account and make a final payment to get rid of this company and they tell me it could take 30days for the creditor to agree on a final payment? Why? I paid a lot of money for this company to make things happen and I have been calling every week to make sure they got my payment, sent in the request even though I already asked for that to happen when I made my final payment. I have to call them to make sure they do their job. This is ridiculous. I can't call the creditor directly since I gave them authorization on my behalf to make this happen sooner. So now I have to call Gitmeid back every week until this payment is made. They do not provide paid in full letters, I was told I have to contact the creditors myself for those, which why? That should be provided from Gitmeid. They don't even provide a "graduated" from the program letter to provide a snap shot of everything that was accomplished and completed by the company to show your are done and everything is paid in full. In my experience this is the worst company. Thank you for motivating me to never do get into debt or have to use a company like this again. Life can throw you unfortunate events you may not plan for, but DO NOT EVER USE THIS COMPANY if that happens. I heard of another company that only charged $1000 or less depending on debt, they were transparent, always emailed everything or mailed out letters to let you know what was going on and gave you a close out of the program once completed. If I knew them before this, I would have NEVER used this company. Find anyone else. DO NOT USE THIS COMPANY.

So dishonest. You do end up paying more then the amount you owe due to all of their fees. They make sure they collect the savings on the backside so therefore you save nothing. Poor communication. Language barrier wondering if this is even in USA or Nigeria. Reported to BBB, Attorney General, and my... personal attorney. NEVER USE THIS STOREFRONT OF GITMEAD AND LAW. SCAMMED

I am really disappointed with this company, because they keep giving me the run around and I started to wonder if they're a scam. Here I am paying them $459.00 dollars since Sept of 2018 and my debtors area constantly looking for their money. If I had know this was going to work out like this I cou...ld've continued doing it myself. I was doing fine without them, but because I wanted to paid off all my cards on a timely manner I decided to do this. I give them credit for always answering their phone and questions.