Based on 38 reviews
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Posted by a Real Estate client, Flag
After listening to our disagreement with a timeshare resale company in Florida, for not living up to several sale agreements with us, Susan Budowski gave us her opinion on the case. We live in Canada and she had no issues with that at all. We emailed back and forth and she took all the information and compiled it and researched things on her end, and sent excellent correspondence to the Timeshare Resale Company. In no time things were settled and we got a refund in the mail. This experience left us very satisfied with the services Ms. Budowski provided and we will contact her again if we have any need.
Posted by a client, Flag
I must say that I wish I knew about Susan 10 years ago. After several attempts, she is the only one who was able to relieve me of my timeshare. The rest are hoaxes. It was pretty smooth as she constantly communicated and kept me up-to-date with the process. Moreover, you get to work with her personally.
Posted by Katie, a Contracts client, Flag
I cannot say enough good things about Susan Budowski. I have never had to hire an attorney before, so I was a little nervous. From my first phone call, she made me feel very comfortable. She was professional and honest. My husband and I bought a timeshare very impulsively. We were on vacation, and had no plans to even attend a timeshare presentation. We went to the presentation and ended up buying and signing the closing papers. When we got home, we thought....what have we done? We started reading through the paperwork, and realized what we were told and what was on paper were 2 completely different things. We felt as if we had been totally lied to and sucked in! I thought, there is no way we can get out of this situation! Thanks to Susan, our contract has been terminated with all monies returned. I am so thankful I chose her to handle this situation!
Posted by liv, a Contracts client, Flag
I am so delighted and relieved to have made contact with Susan , at a time when it was very important for me to get rid of two timeshare properties. At the very first contact, she conveyed to me professionalism, integrity and knowledge of the timeshare industry , which convinced me that she was the one to take on my consuming project--getting rid of the timeshare units.
I lost no time in engaging her as my advocate to the developer/management of the timeshare company .Providing her with the specifics of my disenchantment with ownership, she seized upon what I believed all along to have been abnormalities in my transaction. She constructed and presented this case to the timeshare management in such a compelling ,yet non threatening way
I was impressed again at her skills and ability to deliver her advocacy.
She has been my savour for not only the work she did ,but more importantly the result, ridding me of this anchor around my neck, which threatened to drown me and my family even those not yet born.
Thank you Sousan, you will always be remembered as the one that set me and my family free from the vampire, and we love you for that. Needless to say we will not hesitate in recommending you
to others who may need to be relieved of their albatrosses of timeshare properties
Posted by Carol, a Arbitration client, Flag
When I contacted Susan, I had exhausted all of my avenues in trying to cancel my timeshare contracts. Under fraudulent conditions, I inadvertantly ended up buying a second timeshare. Susan was realistic and honest about the possible outcomes due to her extensive history with working with timeshare companies. I trusted her judgement and strategy in presenting my considerations in working with the timeshare legal representatives. Within several months, I recieved notification that my timeshare memberships have been cancelled and no other payments will be incurred. Although she cannot promise or guarantee a specific outcome, Susan definitely works as hard as she can to get a satisfactory result.
Thank you Susan for your undying committment and dedication to helping real people make the best of a bad situation. I commend you for your passion for helping thosewho may have been the victims of unethical timeshare practices. God bless you.
Posted by Andrew, a Real Estate client, Flag
My wife and I bought a timesare, and a few years later we discovered that several of the statments made by our salespeople that had influenced us to buy had been lies, or misleading at best. The same timeshare package that was supposed to have been worth $120,000, and we had bought at the bargain price of $70,000, could be found on several re-sale websites for between $1000 and $10,000. The timeshare company refused to buy back the timeshare for any price (contrary to the original sales pitch), saying they might consider taking it back for free after we pay off the remaining balance on the "mortgage" (further proving that their timeshare was worthless).
After speaking with some online "rent/sell your timeshare" and "get out of your timeshare" companies that were clearly scams, I did some research with a friend who was an attorney to find a real lawyer who was licensed in Florida and had experience with timeshare law suits. We found Susan Budowski.
Susan was able to get me out of my worthless timeshare, cancelling the remaining mortagage and refunding about one year of payments.
Don't get the wrong idea that this is a simple and quick process that gets all your money back-- that is unrealistic. The process required me to provide my copies of the sales documents and correspondence, and took about 4-5 months to resolve my claim and receive my settlement. In all, we owned the timeshare under 4 years, and it cost us about $22,000 (the amount of purchase price not recovered)... an expensive lesson, for sure, but it could have been $50,000 worse.
Posted by Steph, a Real Estate client, Flag
I started my summer with a timeshare presentation that had me signing a contract with the promise of great vacations. When I got home and tried to utilize their services, nothing would work out because I was too new to the system. I got scared about not receiving their big promises and tried to cancel but was told my rescission letter was too late. Ugh! I was trapped in a timeshare nightmare so I started reading online about where I could get help. I found Susan's reviews online and read about experiences similar to mine. I decided to call her because of a review that said she wouldn't take your case if she felt she couldn't help. When I called she was able to speak with me immediately and talked me through the process. Susan was so helpful throughout the whole situation and was completely honest with me every step of the way. What a relief after all the torturous dishonesty I had experienced with the timeshare company. Susan got the timeshare contract completely cancelled with a full refund and did everything for a set price. I hired her in July when I was scared and hopeless and Susan had everything refunded by September. I couldn't be happier and highly recommend Susan as an attorney.
Posted by Arlene, a Contracts client, Flag
My husband and I had a great desire to get out of a contract with a timeshare company we had recently met with. After returning home from vacation, we read over our contract and reflected on our meeting with the company. We realized that we had been pressured into signing, it was more costly than we thought and many details had not been made clear to us. We didn't know where to turn for help until we found Susan Budowski's profile on-line. We were very impressed by her credentials. We watched a video of her with another couple who received her help in getting out of a timeshare contract. I called her and after explaining our situation, she agreed to take our case.
Susan is the most professional, honest and sincere person we could have hired. She has kept us informed by sending all correspondence through e-mails as she worked through the progress in a timely manner.. Within two months, she personally called me to report that we will get a 100% refund. Susan has been a great blessing to us and I highly recommend her to anyone in need of an advocate for any legal matter. Her honesty, integrity and perseverance are qualities we so admire.
With Sincere Regards,
Posted by George, a Contracts client, Flag
We have purchased a timeshare contract during our vacation in Las Vegas, like many other people, without doing the proper research. After we came back home, we did our homework and realized that we have made a big mistake and tried to cancel. It was in the evening of the 5th day (last day of the cooling off period) and the post office was closed, so we have emailed and faxed the cancellation that night, and send it by registered mailed on the 6th day. Within a few days we have received a letter from the seller notifying us that he has rejected our cancellation because it was not done as per the Nevada law by registered mail within 5 days. Our stress levels were going through the roof and only somebody that went through a similar situation can understand. We have researched several companies dealing with timeshare cancellation,. but some of the reviews were horrendous and then we found Susan. She took our case and got the contract cancelled with a FULL refund within less than a month. She was professional, extremely supportive and the outcome was better than expected. Honestly, we couldn't have asked for more.
Susan, thank you!
Posted by a client, Flag
When we reached out to Ms. Budowski a couple of months ago, we really had reached our last resort in trying to have our contract cancelled. She was very informative in the field with timeshare owners and issues that the timeshare owners sometime encounter. From the beginning, she told us exactly how much she was going to charge us and kept true to her word -- she did not charge us any more than what she told us initially. As soon as she received and reviewed our situation, she immediately wrote a letter to the timeshare company and after exchanging correspondence a few times, she was able to get our timeshare contract cancelled. We are forever in her debt and would highly recommend her.
Posted by Judy, a Real Estate client, Flag
It was a pleasure working with Susan. I read her great reviews on helping people like me to get rid of their timeshare. She is very professional, responsive and effective in helping me to finally get rid of my timeshare. I would highly recommend her.
Posted by Happy Client, a Appeals client, Flag
It was a pleasure to work with Susan. Susan delivers what she promises.
I had a case with a large TimeShare company who has been deceiving people for years (effectively). The company simply hides behind fine print and the myriad of paperwork that they get signed by customers.
Susan talked with me first to assess if she can take my case (she doesn't take cases she doesn't feel she can help with). She then told me that she could help me. Within the time frame she promised, the case was closed and the Timeshare company returned my money. Simply amazing.
Timeshare cases are very difficult. Therefore, it is very important that one hires the right lawyer. The lawyer needs to have a lot of experience, needs to be well organized, communicate progress with client and have integrity. Susan excels in all of these areas.
And from what I understand, Susan can help with different legal issues (not just Timeshare).
I highly recommend Susan and plan to work with her in the future.
Posted by Kat, a Debt Settlement client, Flag
Susan was AWESOME!!! My husband and I were going under with our timeshare payments and were desparate to find a solution to the financial hole we were in with our timeshare company. After listening to several "Timeshare Relief" companies trying to extract thousands of more dollars from us to "get us out" of our timeshare woes, we found Susan and called her office for a consultation. Everything initally was done online to set the appointment. Susan was prompt in calling us at the appointed time we set and spent time with us explaining what could happen (good and bad), was very thorough and answered all of our questions. She did an excellent job of handling our situation with the timeshare company and made the whole experience pleasant and seemless. She always responded promptly herself to our questions and treated us with dignity and great courtesy. We would have spent untold thousands of dollars with other companies who only said they would WALK US through the process and no guarantees of anything happening. Even though Susan didn't promise guarantees she was confident in her abilities and we knew we were in good hands. We can't thank her enough for her help. My husband and I highly recommend Susan!!! Thank you Susan.
Posted by a Real Estate client, Flag
My daughter and her aunt bought a timeshare in Florida about 10 years ago and didn't realize the annual maintenance fees would escalate out of control the way they have. They spent quite a bit on companies that advertise that they can sell timeshares and would never hear from them again. They couldn't afford to pay for this timeshare all their lives and finally decided not to pay anymore and hope for a miracle. They found one. They decided the better thing to do was to try to get out of it legally and they found Susan Bodowski's website a few months later and had a free consultation with her. The first thing she did was file a cease and desist order with the collection company and they never heard from them again. Not a single phone call or letter. She wrote letters to the developer and timeshare company and was able to get a quit claim deed where the timeshare owner/developer took the timeshare back. My daughter and aunt were finally free of the timeshare. Susan was very professional and always keep us up to date and returned all e-mails promptly. I would recommend her 1000 percent!!!!!!
Posted by Peggy, a Real Estate client, Flag
After three years of searching for relief from ever increasing maintenance fees of unused timeshares I accessed Susan's website. I noticed that she offered an initial consultation at no cost so I called to set up the appointment. I was impressed by both her punctuality and her knowledge of timeshare terminology during our conversation. I have experienced consultations with other attorneys who clearly had no knowledge of the timeshare industry. Another factor which lead me to believe I had found an attorney who would work with me and for me was the fact that she did not make promises about the outcome of my case. She assured me that she would do her best to resolve my problems but she never promised a positive outcome. I have learned to suspect anyone who makes absolute promises. Susan kept me updated each step of the way and informed me of any contacts she had dealing with my case. Hours of worry about financial hardship have ended. Hiring Susan was the first step to a successful resolution of my case and peace of mind.
Posted by a Mediation client, Flag
Susan is, by my experience, an excellent and humane attorney.
She took her time to listen, understand and articulate my problem per timeshare fraud. She carefully analyzed the case and spelt out clearly the processes that might be involved and possible outcomes. And she fought on my behalf like a lioness. I could clearly discern that she had my back. Throughout the process, she would respond to my emails in a timely manner as if I am the only client she had and answered my questions very clearly. At the end she got the timeshare company to rescind the fraudulent contract.
I recommend her very strongly and unreservedly to any person who has fallen victim to all those sharks of timeshare companies out there seeking for one to devour.
Indeed, Susan, walks her talk from Ghandi: "Be the change you want to see in the world".
Finally, I want to publish my sincere appreciation of her service.
Posted by Theo, a Contracts client, Flag
We don't live in the USA but we love to vacation there so we foolishly bought into a timeshare. What should have become dream holidays turned out to be a nightmare contract. Ms Susan Budowski's expert knowledge of the law in these matters not only rescued us from this but also got our money back. I would recommend Ms Budowski to anyone in- or outside the USA, she is knowledgable and humane, gets things done quickly and well and is always available to her clients. Highly recommendable.
Posted by Jack and Kathy, Flag
Susan Budowski did an excellent job of processing the cancellation of our timeshare. The process was very easy, affordable and completed in a timely manner. We were very pleased and would recommend her, to deal with your timeshare situation. If your timeshare is in Florida she would be the ideal attorney to contact. We don't live in Florida and do not know the laws and she was able to help us in that regard also.
Posted by Margaret Jacobson-McGregor, a Contracts client, Flag
By really reading through a contract and paying attention to every detail, Susan Budowski found a way to help us get out of a contract created by dishonest salespeople. What we were told in person and what was eventually written into the contract were 2 very different things.
We will be eternally grateful to Ms Budowski for her excellent manner in dealing with people and her expert knowledge of the Law.
Posted by a Contracts client, Flag
Susan did a fantastic job in representing me to the timeshare company and getting them to let me out of a current contract for purchasing a timeshare. She got the money back that I had paid towards the contract at less than half the cost of one of those non-attorney outfits that are always calling timeshare owners. If your timeshare is causing you financial woes, I highly recommend Ms. Budowski.
Posted by Jeanie, a Contracts client, Flag
My husband & I were trying to rescind our contract for a new purchase of a timeshare and we had made a couple of mistakes that resulted in the company denying our request to cancel. After much research, I contacted Susan for the free initial consultation. From all of my research, I read so much about scams that I was terrified to put my faith in anyone related to time shares. But I felt at ease with Ms. Budowski after the consultation and she proved to be worthy of that trust. She gave me advice and I asked if she would represent us. The contract and payment process went smoothly and she immediately began work on our situation. She kept in contact with us throughout the process and responded quickly to every email I have sent. The company had been calling me and I dreaded everytime the phone rang for fear it was them. Once I told them we were represented by an attorney, the calls stopped and she took care of everything from there. She successfully got the contract rescinded. I am so thankful that my research led me to her.
Posted by Steve, a Lawsuits & Disputes client, Flag
Susan was great!! My wife and I had fallen into the timeshare trap and had little idea of what to do or where to go. We had contacted other companies that stated that they would get us out of our mess, but we had second thoughts. Susan was up front and to the point. She asked us what our goal was fought for that outcome.
We were very happy the outcome of our case.
Thank you again, Steve and Luann
Posted by Carol & Bob, a Real Estate client, Flag
We enlisted Attorney Budowski's help with the discharge of our time share,because of what we considered unfair practices. We can not say enough about her compassion and hard work in regards to our case. The negotiations with our time share company were lengthy,as we were told they may be.Attorney Budowski's kept us informed with e-mails promptly as to the negotiations. We were told that our particular time share company was difficult to negotiate with. We must add that her staff was also very caring and helpful. Attorney Budowski explained from our first phone call that she would diligently work on our behalf, because of the unfair practices of so many time share companies. We had a very happy outcome to our situation in the discharge of our time share property. We must also add that no matter the outcome, we always felt she had done everything in her expertise to resolve our issue!! My husband and I would highly recommend the use of her services. We would also be more than happy to speak with anyone re: Attorney Budowski.
Posted by Ron B., Flag
I had an issue with a time share and Atty BUDOWSKI helped us resolve that issue. She is a great attorney and I would recommend her to anyone. She is very knowledgeable and eager to help. Thank you again for your services.
Posted by karen, a Contracts client, Flag
We worked with Susan Budowski on a timeshare issue. If you own a timeshare and are trying to get rid of it, you know how frustrating and depressing the process can be. Susan was sympathetic, knowledgeable, and was readily available for questions. She explained the different scenarios we might face, as well as possible outcomes, both good and bad. She never made any promises about our situation. If you've looked online for timeshare help, there are scammers by the HUNDREDS!! All an answer to your prayers and, and eager to take your money. Susan gave us a free consult by phone. She listened, asked questions, and thoughtfully gave us her plan.
She quoted us her one time fee..and kept to that. I can't say enough good things about her. If you need help with your timeshare, call Susan today.
Posted by Carolyn, a Contracts client, Flag
Susan was extremely helpful and informed regarding my parents problems with a contract. She resolved the issue quickly and in our best interests. I would recommend Susan Budowski to anyone looking for a great attorney.
Posted by Craig, a Administrative Law client, Flag
Susan got it done! She never gave up in exploring all potential options to fight for our rights against a timeshare company that lied to us in order to get our money. Susan's fee is very reasonable. She is very trustworthy and you can tell by working with her she has a passion for the business and is doing what she loves. It shows in her determination to do all she can for her clients. Susan will also be very honest with you, telling you what she thinks the potential success for your case will be. I certainly appreciate that, as it allows the consumer to make a fully informed decision! I would highly recommend using Susan Budowski if you are in need of legal services I mention above, or any she specializes in. She will do a great job!
Posted by Michael, a Contracts client, Flag
Susan Budowski helped us extricate ourselves from a timeshare contract that was causing us great emotional and financial distress. She was all we had hoped for and more. I give her the highest recommendation possible. She gave us realistic expectations, followed through, kept us informed and her fees were very fair and reasonable.
Posted by Jeary, a Contracts client, Flag
Without any hesitation or reservations we recommend anyone who believes that they may have a legal issue to contact Susan; she will listen with human compassion and will provide capable professional advice to resolve your concerns and issues – even if that means recommending another attorney to meet your specific specialty needs. As our attorney Susan sought clear understanding of our issues and formulated a systematic approach to seeking a just resolution. Her character is beyond reproach as she demonstrated through her forthright and honest timely communications; as well as her trustworthiness in attorney client agreements. She even demonstrated humility and professionalism when she encountered unexpected and unknown issues but persistently pursued acquiring the necessary knowledge and approaches through networking and research which ultimately resulted in a favorable resolution. We are truly thankful that we discovered her services through internet research and sincerely recommend her to anyone seeking legal assistance. Our specific need was contract resolution with a timeshare organization that aggressively and systematically applied unscrupulous sales tactics to continually “upgrade” us beyond our fiscal means despite having provided our financial limitations and requesting no solicitations. Without question, the just resolution of this matter gave us our lives back.
Posted by Jean, a Elder Law client, Flag
Susan not only succeeded in winning our case, she exceeded in justice for my parents. Her professional and courteous behavior was shown every time she listened to me, my Mother and Father. She helped us when nobody else would AND WON!!!
Posted by Ellen, a Contracts client, Flag
After researching options I decided to engage Susan.After a telephone interview .Susan struck me as caring and competent and inspired confidence.I wholeheartedly recommend her.
Posted by Dina, a Contracts client, Flag
My husband and I hired Susan to assist us after we were mislead in a timeshare contract. The issue was handled quickly, efficiently and with very positive results. I had never had to hire a lawyer before this experience and did not know what to expect. Susan answered all of my questions and explained everything thoroughly. Her knowledge of the subject matter was obvious and her kindness and compassion made all the difference.
Posted by ART, a Contracts client, Flag
My wife and I became unwittingly involved in a situation with a predatory Florida timeshare entity. Atty. Budowski knows her stuff, was very professional, kept us informed, represented us well and we were satisfied with the results. I have friends who are happy with their timeshares, but there are also other timeshare companies out there that are baaad and it is good advice to steer clear of them. There is also a time when you might need an excellent lawyer and I would not hesitate for a moment to recommend Atty. Budowski.
Posted by Dr. C, a Real Estate client, Flag
Susan was very reassuring and easy to talk to. Always kept me upto date on the progress. Very knowledgeable in timeshare laws and knows your rights and what your entitled to. Very experienced and knows how to deal with these companies. Cost was very reasonable. Better to let her handle the case than muddle through it on your own. I live in Canada and she was always accessible. I felt she was right around the corner from me. Highly recommend Susan. I will always be indebted to her services.
Posted by Anne, a Real Estate client, Flag
Susan did the impossible! She got me out of a timeshare with one of the biggest companies out there. She was so efficient, the legal counsel for the timeshare company wrote her an apology letter for how I was treated!!!
I could not recommend her highly enough.
Posted by a Lawsuits & Disputes client, Flag
We had a dispute with a timeshare company which Sue resolved for us. Her work was thorough, timely and was accomplished for the price she quoted. We would not hesitate to utilize her services in the future if needed.
Posted by Dave, a Real Estate client, Flag
Susan was fabulous. She took on our timeshare case and got us out of the contract as well as our money back. She dealt with the timeshare company without our having to speak to them, and kept us informed about each conversation that she had. Her rates were extremely reasonable.
Posted by Greg, a Real Estate client, Flag
We were given misinformation and talked into purchasing a timeshare. We thought there was no way out. Over phone conversations we learned that there were options so we took a leap of faith. We were very surprised at the resolution Susan was able to to negotiate. She really is there for the client and I would recommend her services to anyone.