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Posted by Richard, a Chapter 7 client, Flag
With calming patience and empathy, Norma eased our anxieties during a very stressful time. We placed our situation in her very capable hands, and we were relieved and blessed with a favorable outcome.
Posted by ROBERT, a Chapter 7 client, Flag
THIS ATTY IS A GREAT ATTY. I WAS TOLD BY NUMEROUS ATTY'S THAT I COULD NOT DO WHAT I WAS TRYING TO DUE. BUT WITHOUT ANY HESITATION NORMA GOT IT DONE FOR ME AT A VERY RESONABLE FEE AND A GREAT TURN AROUND TIME.
Posted by De Ann, a Chapter 7 client, Flag
I was impressed and pleased the first time I contacted Ms. Duena's office. They were able to get me scheduled quickly as time was of essence. The staff were friendly and helpful. Norma was very calm and patient, which I needed. I tend to get nervous with legal personnel; however, she was very easy to communicate with. She was professional and personal. After my 1st meeting with Norma, I knew I had picked the best attorney to help me with my situation. She was confident and showed commitment from the very beginning. She was very upfront and factual. I really appreciated being able to communicate with her directly and as often as I needed. She was excellent with follow up. Her staff were excellent as well. I never felt like I was bugging or asking stupid questions! I would definitely refer her services and use should I ever have to again.
Posted by Emanuel T., a Chapter 7 client, Flag
Norma Duenas helped us out in a tremendous way, our income was questionable when it came time to file for chapter 7 bankruptcy but she was very meticulous with the paperwork and got out BK discharged. She always had answers for my questions and concerns and was very professional and polite. I recommend norma to anyone looking to file.
Posted by D & K, a Chapter 7 client, Flag
Filing bankruptcy can be an overwhelming experience. We would recommend Norma to anyone who is thinking about filing Chapter 7 Bankruptcy. She listens and and answers your questions without being judgmental. She explains every step of the process and is with you every step of the way. We can't thank her enough for helping us through this difficult time.
Posted by Karen, a Chapter 7 client, Flag
Norma was very helpful and caring during a difficult time for me. She was able to calm my nerves and keep me on track through the entire process. I would not hesitate to recommend her to anyone .
Posted by a Chapter 7 client, Flag
From our first free consultation, we knew that we wanted Norma for our bankruptcy expertise services. Excellent customer service, attentive and very knowledgeable. We only met a couple times at the office and the rest of our communication was done via e-mail, which I prefer. She answered all our questions and kept us well-informed throughout the entire process. I highly recommend her!
Posted by Homobono, a Chapter 7 client, Flag
Attorney Norma Duenas is very knowlegeable especially when dealing with bankruptcy cases .She is very detailed and will let you know if the paperworks that you submitted needs some changes and/or corrections . She is very straight forward and she is an expert in this field. She will keep you informed of the progress of your case and her legal staff are always at hand to help you.
Posted by Peter, a Chapter 13 client, Flag
Norma is an excellent attorney. She is very professional without losing sight of the human side of things and very understanding. Very detail and upfront about fees. No surprises. We did most of our communication through e-mail, which I found very useful. She is very good in replying your e-mail with documentations and attachments. I definitely would recommend her to anyone.
Posted by Reyna, a Chapter 7 client, Flag
She is the best.she always greets you with a smile.She explained the whole proses in detail always returns your calls and her whole staff is very helpful.And yes i will recommend her 100 percent
Posted by Debbie, a Chapter 7 client, Flag
My case was not an unusual one, I'm sure of that. I had a judgement lien on my house ( old credit card debt) that was going to cause me to lose my home, equity in it or to work something out with my lender to pay off the debt. Somehow the title company put the lien in front of my lender when I did a refi in the 90's. What happened to me in my persuit of a solution was not an unusual occurrence either.
I made numerous calls and received so much misinformation that any sane person would have been tested to remain that way. I was offered a friend of one attorney who offered a hard money loan. Nothing like kicking a person when they are already on their knees. Other attorneys told me flat out that I would lose my home and their were no remedies to remove the lien to file a chapter 7 bankruptcy.
I hired the first attorney who was severely lacking accurate information and expertise in her own field. She did refund the money. The second attorney ended up being as shady as they come. He would call to ask unimportant questions which just ate up my money from the $4000. retainer. He acted like he was scattered to deliberately take more time. He did a lot more than that and kept the whole retainer.
Then I found Norma! She was quick to asses my situation and said that my situation was absolutely a fixable problem. Her expertise was apparent with our first phone conversation. She knows her area of law without a doubt. She was always pleasant and professional. When I called her office, she always was quick to return my calls. My nightmare is over and I thank you Norma!
I would recommend her to anyone contemplating the sometimes necessary BK.
The difference with the positive conclusion for me was that I finally found Norma.
Posted by Bruno, a Chapter 7 client, Flag
I thought going through a bankruptcy was going to be a nightmare. I met with Norma twice for about an hour each time...she knows her stuff...it was painless and so easy with her. I've heard other people's horror stories when it comes to bankruptcies. I feel so fortunate I found Norma...thank you Norma!!!
Posted by a Chapter 13 client, Flag
Norm Duenas is an outstanding attorney.
My experience with attorneys in the past.......they have been insensitive to your situation and you are treated as a number. However, Norma is the exception to the rule and she takes the time to understand your situations and concerns. Norma's professional approach gave assurances that I was in good hands and that critical issues would be handled expeditiously.
Norma went the extra mile to ensure that my interest was placed first and it was a pleasure working with her.
Posted by Jennifer, a Chapter 7 client, Flag
After meeting with several attorneys that I found on the internet, I hired Ms. Duenas because she took the time to answer everything I was worried about and did not make me feel like a loser for being in this situation. She made the process a lot simpler and she filed my case quickly. I really thank her for all of her help and appreciate that she treated me with respect. I would definitely go to her again if I was ever in this situation.
Posted by a Chapter 7 client, Flag
I would just say It went smooth , no problems and when i needed information or guidence Norma was a Phone call away and always returned my messages right away .
Posted by Ray, a Chapter 7 client, Flag
We never thought that filing a Bankruptcy would be so smooth! Thanks to Norma this experience was so painless. Norma did everything she said she was gonna do, showed up to court when she was supposed to and explained everything step by step. When we showed up to court and we were watching other lawyers in action it was funny that they were not prepared and the judge new it! Norma was in and out like it was second nature! Thank you Norma Duenas!
Posted by Donna, a Chapter 7 client, Flag
I was happy to meet Ms Duenas, especially since I found her in the yellow pages. I had called at least 4 other lawyers but she was the only one who responded to my inquiry in a timely manner. Norma worked with me and gave me a payment plan that I could handle to start the BK proceedings. I appreciated her non-judgmental attitude and her helpful insights. I felt taken care and informed all the way through the process.
Posted by Rafael, a Chapter 7 client, Flag
Norma took our chapter 7 bankruptcy filing and turned it into a relatively painless process. We knew nothing about bankruptcy or what to expect. Norma guided us with the utmost professionalism and left us with no questions unanswered. She is prompt, thorough and very knowledgeable. From the beginning of the process to the end of the process we were well represented. We highly recommend Norma Duenas.
Posted by Sonia, a Chapter 13 client, Flag
She was responsive to our questions. Treated all very professional and communication was very good via email specially.
Posted by Lyn, a Chapter 13 client, Flag
I was very confused and nervous. She walked me through every step and let me know what to expect. She made the entire process easier.
Posted by Charmaine, a Chapter 7 client, Flag
Norma was very knowledgable, courteous and her attention to detail is amazing. I highly recommend her to anyone that is considering a bankruptcy.