Thomas Anthony Nanna

The worst customer service I have ever experienced. I called to make an appointment and spoke to Thomas Nana directly. I stated my issue to him and he gave me time to come in. I asked if he needed any additional info from me while he had me on the phone and he said no, he would get everything they ne...ed when I get there. When I showed up for my appointment he barely even walked out of his office just to tell me he cannot help me with my issue and that I am waisitng his and my time. Then why tell me to come in???? I spoke with him and told him what it was about before showing up. He wouldn't even look at me when speaking. He was very unprofessional and spoke down to me the whole time. I was ready to pay just to have an advice on how to proceed with my issue. He waisted my time and my $$$ that I paid for a baby sitter. Aweful, aweful experience.

I came in with intention of possibly filing BK was in debt (but current with debts) and upside down on home. Was advised to file chap 13 instead of chap 7. Discussed 3 year repayment in meetings, but when I showed up to court was put on a five year repayment. He gave me reasons why he did that, bu...t regardless it was never discussed with me. He took my life matters into his own hands and did not seek my approval. This has left me unable to buy another home years longer than neccessary. I would think it is your obligation to keep your client fully informed of your intentions rather than have him show up in court completely shocked.

I was recommended to Mr. Nanna by more than one person. I put my family's home in his hands and he destroyed it. We sought his help in a home modification and after 3 years of going back and forth with the bank we got an excellent offer from the bank. Thank God, we thought. Well, after we signed pape...rs and we thought the modification was finally all set and done, we received a letter from the bank saying our house was going back on foreclosure sale. Totally confused we reached out to Tom to seek answers and all he could give us was a bunch of excuses. He withdrew the case from the court before settling an agreement with the bank (without advising us, the client) and did not send the bank offer documents signed by us to the bank in a property time frame. The bank told us they tried calling his office multiple times to remind Mr. Nanna that our grace period to turn in the required documents accepting the bank's offer was going to expired. The bank further told us that in one occasion Mr. Nanna's paralegal told the bank to "Never call their office again!". According to Mr. Nanna, he filed an emergency motion to reinstate our case and stop the foreclosure process but the judge denied it. We tried calling the bank ourselves to advise them that we had accepted their offer but the bank said we missed our grace period and the offer was no longer valid. Nanna then had the audacity to tell us we had to refile for bankruptcy, taking us back 3 years and tell us how much his attorney fee's were going to be to refile. I'm giving Mr. Nanna 1 star because for almost 3 years we thought we were in good hands but the mistake made by Thomas Nanna has put my family's home in jeopardy. A complaint to the Florida Bar is pending to follow.

I was in desperate need and this lawyer was referred to me by a previous client. I wanted to try and save my home. He did exactly what he said he was going to do. He filed a chapter 13 for me, modified my mortgage and got rid of my second mortgage and my credit card debt. I am almost done with my... case and I know that this was the best decision I could have ever made.