Douglas Carl Sohn

Doug and his whole staff are amazing! I first called in when we became frustrated with our Audi E-Tron being in the shop for a few months. The staff made us feel more at ease and quickly started helping us get our Lemon Law case resolved. They do so many cases they knew exactly what, and how to get i...t done as quickly as possible. Within a few short months (while our car was still in the shop even at the end) it was fully resolved with Audi and we are able to put it in the rear view. Everyone in the office made the process so easy and took the stress off our plate so we could just live our lives knowing they were on the case. Hoping we never have to deal with another Lemon car again, but if we do we know just who to call to make the process smooth and stress free, Doug and his team!

I bought a factory-certified 2017 Kia Sorento in fall 2018 from a local dealer. In June 2023 at 55,000 miles, I first noticed a burnt oil smell when driving my car. The Kia developed an oil consumption problem and started burning 1-quart of oil internally each week, without any external visible tra...ce. I took my car to the Carlsbad Kia dealer, who performed all the service on it, and explained this latest problem. I brought it there several times through the end of 2023, hoping for resolution. While still under factory warrant, the dealer said there was little they could do for me. They advised me to drive the car until the engine died and gave me the phone number to report my problem to Kia America HQ. Likewise, Kia America pushed back and said I need to resolve it through the dealer. Feeling frustrated, I filed a complaint with the federal highway agency, NHTSA. In January 2024, a family member had problems with a new hybrid Jeep Wrangler he bought and enlisted help from San Diego Lemon Law attorney Doug Sohn. That family member encouraged me to contact Doug’s office to see if they could also help my case. In late January, I followed-up and filed an inquiry on the law firm’s website. One week later, they contacted me to set up an initial background call with attorney Doug Sohn. I explained the whole problem to Doug who said he’d research this problem with other Kia owners and report back to me if he felt we had a valid case. In February, Doug contacted me after his research, he felt I had a valid claim and agreed to take my case. We held a brief follow-up call to review how their firm proceeds on these cases, how valuation of my vehicle and their compensation works, and sent me forms to sign. His staff asked me to submit several documents about my purchase of the car, title, service receipts, etc. Two weeks later, Doug provided me with initial draft of his letter to Kia America, outlining my case as supported by his research of this oil problem with Kia and Hyundai vehicles. His letter requested that they buy back my car, based on my damaged engine and unreliability of the frequent need for oil. In April, my relative settled his claim with Jeep through Doug’s help and received full reimbursement for his problematic new vehicle. In May, we received Kia’s acceptance of Doug’s proposal to buy back my Kia Sorento. I was overjoyed, with a great sense of relief on that news. The law firm warned me that Kia is not the fastest to resolve these cases and said it would take about 120 days to be completed. As I drove the car for another four months, I kept replenishing oil into the engine every 1 to 2 weeks based on my driving. The car was becoming more unreliable, and it actually blew a cylinder during my last month of ownership. By October, Kia finally arranged a date for me turn-in my car at the local Kia dealer, working with a 3rd party firm who handles these arrangements for Kia America. In early November, the law firm received payment from Kia, and Doug sent my check for agreed settlement amount. Overall, I was extremely pleased with the law firm’s detailed follow-through and steady communication. The staff kept me informed regularly on the progress of my claim. If you have a ‘lemon’ problem with your vehicle, I highly recommend contacting San Diego Lemon Law Attorney. Doug Sohn has decades of experience dealing with auto makers on their defective vehicles, and he’ll fight on your behalf to make it right for you! You’ll lay out No Funds for their service, as they are reimbursed by the auto manufacturers. Client: Harv J., Oceanside CA

I highly recommend Attorney Douglas if your car is a lemon. I drove a brand-new Tesla for a year and had to take it in for service six times due to screen issues. I researched many lemon attorneys on Avvo and chose this firm because Douglas was the only attorney who explained legal terms in plain... English, making sure I understood everything. English is not my first language, and his patience and clarity made me confident I was in good hands. Douglas was kind and took the time to explain everything to me. Douglas and his team kept me updated on each step and followed up regularly. Although I live in Northern California, working with him from a different city was no issue at all. Since I work full-time, I returned the car over the weekend, and his team was incredibly helpful in organizing a convenient time. I received my check within three weeks after returning the car, which was very fast. I’m so happy to finally be rid of my lemon car. Thank you SO much, Douglas and team!

When I first reached out to Doug, I was frantic, as I had already wasted time getting bad advice from another firm. Doug and his team understood my urgency and responded in kind. They have been patient with me, clear with what to expect and aggressive with my case. They set me on the right track ...as far as what I should expect and explained the whole process. Once the paperwork and info were completed, they completely took over. I never had to do anything but wait to hear from them. The office staff was also very professional and kind (big thanks to Eivie for always following up when I lagged!!). These people are the real deal and the kind of people you need to guide you through this process! Thank you Doug & team!!

Do you think you have a lemon of a vehicle? **********CALL DOUG SOHN!********* He and his staff are super nice and really pay attention to every detail, and they made this process so easy for me. I leased a beautiful new 2022 RAM 1500 right off the showroom floor. But within just a few hund...red miles I was already taking it in for repairs. I took it in 9 or 10 times in less than two years. Thankfully, I have a lemon-law lawyer in the family, so I called Doug to see if I had a case. He had me gather every work order (pre-work) and invoice (post-repair) and email them to him. The service department didn’t have any problem emailing copies to me, either. THAT made everything so much easier, too. I did have a case, and in a phone consultation, Doug walked me through the process. The whole process took about 6 months. And now I have a small chunk of change that I had not expected to have. Contact Doug Sohn if you think you have a lemon.