Douglas Carl Sohn

I bought a factory-certified 2017 Kia Sorento in fall 2018 from a local dealer. In June 2023 at 55,000 miles, I first noticed a burnt oil smell when driving my car. The Kia developed an oil consumption problem and started burning 1-quart of oil internally each week, without any external visible tra...ce. I took my car to the Carlsbad Kia dealer, who performed all the service on it, and explained this latest problem. I brought it there several times through the end of 2023, hoping for resolution. While still under factory warrant, the dealer said there was little they could do for me. They advised me to drive the car until the engine died and gave me the phone number to report my problem to Kia America HQ. Likewise, Kia America pushed back and said I need to resolve it through the dealer. Feeling frustrated, I filed a complaint with the federal highway agency, NHTSA. In January 2024, a family member had problems with a new hybrid Jeep Wrangler he bought and enlisted help from San Diego Lemon Law attorney Doug Sohn. That family member encouraged me to contact Doug’s office to see if they could also help my case. In late January, I followed-up and filed an inquiry on the law firm’s website. One week later, they contacted me to set up an initial background call with attorney Doug Sohn. I explained the whole problem to Doug who said he’d research this problem with other Kia owners and report back to me if he felt we had a valid case. In February, Doug contacted me after his research, he felt I had a valid claim and agreed to take my case. We held a brief follow-up call to review how their firm proceeds on these cases, how valuation of my vehicle and their compensation works, and sent me forms to sign. His staff asked me to submit several documents about my purchase of the car, title, service receipts, etc. Two weeks later, Doug provided me with initial draft of his letter to Kia America, outlining my case as supported by his research of this oil problem with Kia and Hyundai vehicles. His letter requested that they buy back my car, based on my damaged engine and unreliability of the frequent need for oil. In April, my relative settled his claim with Jeep through Doug’s help and received full reimbursement for his problematic new vehicle. In May, we received Kia’s acceptance of Doug’s proposal to buy back my Kia Sorento. I was overjoyed, with a great sense of relief on that news. The law firm warned me that Kia is not the fastest to resolve these cases and said it would take about 120 days to be completed. As I drove the car for another four months, I kept replenishing oil into the engine every 1 to 2 weeks based on my driving. The car was becoming more unreliable, and it actually blew a cylinder during my last month of ownership. By October, Kia finally arranged a date for me turn-in my car at the local Kia dealer, working with a 3rd party firm who handles these arrangements for Kia America. In early November, the law firm received payment from Kia, and Doug sent my check for agreed settlement amount. Overall, I was extremely pleased with the law firm’s detailed follow-through and steady communication. The staff kept me informed regularly on the progress of my claim. If you have a ‘lemon’ problem with your vehicle, I highly recommend contacting San Diego Lemon Law Attorney. Doug Sohn has decades of experience dealing with auto makers on their defective vehicles, and he’ll fight on your behalf to make it right for you! You’ll lay out No Funds for their service, as they are reimbursed by the auto manufacturers. Client: Harv J., Oceanside CA

Shortly after we bought our new RV we began to experience issues we thought could be repaired. After several attempts to have the situations rectified, we had concerns over some of the issues that were not adequately addressed. We selected Doug and his team at San Diego Lemon Law from a list of a...ttorneys that handle lemon law cases. He quickly responded and after evaluating our case he thought we had a valid case and agreed to work on our case. Everything that Doug said he would do was done in a timely manner. It was a seamless process to provide the documents he needed and we were able to be uploaded them online. Doug and his team were able to provide us with three separate solutions and after we selected our desired solution, they quickly went to work to get the case resolved. After we received an offer that was not what we expected, Doug went back to the table to renegotiate to make sure we received what we saw as a fair offer. In our opinion after working with Doug he has a lot of experience and knowledge in what is needed to win a Lemon Law case. We are very pleased with the services of his law firm. Thank you Doug, and the team at San Diego Lemon Law, for providing such trustworthy and efficient services. We would not hesitate to recommend your services to others in need.

I have nothing but good things to say about my experience working with Doug and Cheri Sohn and have no doubt that Doug's decades long experience and tenacity were the only reasons my case settled with a positive outcome. I will be forever grateful to them for their work and know that anyone who cho...oses Doug to represent them will find him to be friendly, compassionate, hard working, and effective!

I spent the time to interview three different attorneys. When I found Doug I knew I had the right attorney. Who is honest and straightforward I knew exactly what I was going through. He explained me how this may go and he was 100% correct all the way through the process. I felt with two other atto...rneys they're all looking for the short quick fix on there and not on mine. I felt Doug handle it like it was a personal case to him. He took the time to review my case and make sure I would be protected all the way through the end. Like I said in the title don't waste your time dealing with another attorney Doug is the only one.