Douglas Carl Sohn

I bought a factory-certified 2017 Kia Sorento in fall 2018 from a local dealer. In June 2023 at 55,000 miles, I first noticed a burnt oil smell when driving my car. The Kia developed an oil consumption problem and started burning 1-quart of oil internally each week, without any external visible tra...ce. I took my car to the Carlsbad Kia dealer, who performed all the service on it, and explained this latest problem. I brought it there several times through the end of 2023, hoping for resolution. While still under factory warrant, the dealer said there was little they could do for me. They advised me to drive the car until the engine died and gave me the phone number to report my problem to Kia America HQ. Likewise, Kia America pushed back and said I need to resolve it through the dealer. Feeling frustrated, I filed a complaint with the federal highway agency, NHTSA. In January 2024, a family member had problems with a new hybrid Jeep Wrangler he bought and enlisted help from San Diego Lemon Law attorney Doug Sohn. That family member encouraged me to contact Doug’s office to see if they could also help my case. In late January, I followed-up and filed an inquiry on the law firm’s website. One week later, they contacted me to set up an initial background call with attorney Doug Sohn. I explained the whole problem to Doug who said he’d research this problem with other Kia owners and report back to me if he felt we had a valid case. In February, Doug contacted me after his research, he felt I had a valid claim and agreed to take my case. We held a brief follow-up call to review how their firm proceeds on these cases, how valuation of my vehicle and their compensation works, and sent me forms to sign. His staff asked me to submit several documents about my purchase of the car, title, service receipts, etc. Two weeks later, Doug provided me with initial draft of his letter to Kia America, outlining my case as supported by his research of this oil problem with Kia and Hyundai vehicles. His letter requested that they buy back my car, based on my damaged engine and unreliability of the frequent need for oil. In April, my relative settled his claim with Jeep through Doug’s help and received full reimbursement for his problematic new vehicle. In May, we received Kia’s acceptance of Doug’s proposal to buy back my Kia Sorento. I was overjoyed, with a great sense of relief on that news. The law firm warned me that Kia is not the fastest to resolve these cases and said it would take about 120 days to be completed. As I drove the car for another four months, I kept replenishing oil into the engine every 1 to 2 weeks based on my driving. The car was becoming more unreliable, and it actually blew a cylinder during my last month of ownership. By October, Kia finally arranged a date for me turn-in my car at the local Kia dealer, working with a 3rd party firm who handles these arrangements for Kia America. In early November, the law firm received payment from Kia, and Doug sent my check for agreed settlement amount. Overall, I was extremely pleased with the law firm’s detailed follow-through and steady communication. The staff kept me informed regularly on the progress of my claim. If you have a ‘lemon’ problem with your vehicle, I highly recommend contacting San Diego Lemon Law Attorney. Doug Sohn has decades of experience dealing with auto makers on their defective vehicles, and he’ll fight on your behalf to make it right for you! You’ll lay out No Funds for their service, as they are reimbursed by the auto manufacturers. Client: Harv J., Oceanside CA

When I first reached out to Doug, I was frantic, as I had already wasted time getting bad advice from another firm. Doug and his team understood my urgency and responded in kind. They have been patient with me, clear with what to expect and aggressive with my case. They set me on the right track ...as far as what I should expect and explained the whole process. Once the paperwork and info were completed, they completely took over. I never had to do anything but wait to hear from them. The office staff was also very professional and kind (big thanks to Eivie for always following up when I lagged!!). These people are the real deal and the kind of people you need to guide you through this process! Thank you Doug & team!!

Purchased a new car about a year ago and was getting frustrated with always having to take it into service. Eventually, one of my family members referred me to San Diego Lemon Law. I explained my situation to attorney Doug and he assured me that we would be able to get my car bought back by the deale...rship. Attorney Doug was committed to helping me every step of the way. His professionalism, knowledge, and experience were evident from day 1 and instilled great confidence within me that I had made the right choice. Him and his team were great at following up and keeping me informed on the status of the case, and I couldn’t be happier with the resolution. I highly recommend giving San Diego Lemon Law a call.

I had the pleasure of working with Doug Sohn and his company when I was filing my Lemon Law. I was anxious and hesitant about filing against a big car maker anyhow (had a Blind Spot Assist manufacturer issue), let alone just choosing anyone from the internet. What I loved about Doug was that he and h...is wonderful assistant Eivie spoke to me directly each time. I wasn't passed back and forth between multiple people like I had experienced when I first inquired with a much bigger LA firm. The personalized experience I received calmed me and didn't add on to the stress of life. Everything that Doug said he would do was done in a timely manner. My Documents were able to be uploaded seamlessly, and he gave me a very accurate estimate of what I would be receiving when the case closed. In fact, I received more than expected! Timelines were explained and although you cannot control the other party, my case closed in a very reasonable amount of time. About 3-6 months less than what the bigger LA firm had quoted me. I wholeheartedly recommend Doug to anyone who is considering filing a Lemon Law. You will be in very good hands!

I purchased a lemon car and worked with a lawyer for over two months who did not seem to think I had a case and hardly would get back to me. After wasting weeks, my car had a fuel leak cased me to stall on the side of the road. I submitted multiple applications to many placed and I was lucky enough t...o find Doug who took 1 day to get back to me after I submitted all the paperwork and he wasted no time getting the ball rolling on my case. He was amazing and I will always recommend him to anyone who needs help with there car! I also loved his office manager as she quickly learned my phone number and always answered the phone by saying my name!