Douglas Carl Sohn

I bought a factory-certified 2017 Kia Sorento in fall 2018 from a local dealer. In June 2023 at 55,000 miles, I first noticed a burnt oil smell when driving my car. The Kia developed an oil consumption problem and started burning 1-quart of oil internally each week, without any external visible tra...ce. I took my car to the Carlsbad Kia dealer, who performed all the service on it, and explained this latest problem. I brought it there several times through the end of 2023, hoping for resolution. While still under factory warrant, the dealer said there was little they could do for me. They advised me to drive the car until the engine died and gave me the phone number to report my problem to Kia America HQ. Likewise, Kia America pushed back and said I need to resolve it through the dealer. Feeling frustrated, I filed a complaint with the federal highway agency, NHTSA. In January 2024, a family member had problems with a new hybrid Jeep Wrangler he bought and enlisted help from San Diego Lemon Law attorney Doug Sohn. That family member encouraged me to contact Doug’s office to see if they could also help my case. In late January, I followed-up and filed an inquiry on the law firm’s website. One week later, they contacted me to set up an initial background call with attorney Doug Sohn. I explained the whole problem to Doug who said he’d research this problem with other Kia owners and report back to me if he felt we had a valid case. In February, Doug contacted me after his research, he felt I had a valid claim and agreed to take my case. We held a brief follow-up call to review how their firm proceeds on these cases, how valuation of my vehicle and their compensation works, and sent me forms to sign. His staff asked me to submit several documents about my purchase of the car, title, service receipts, etc. Two weeks later, Doug provided me with initial draft of his letter to Kia America, outlining my case as supported by his research of this oil problem with Kia and Hyundai vehicles. His letter requested that they buy back my car, based on my damaged engine and unreliability of the frequent need for oil. In April, my relative settled his claim with Jeep through Doug’s help and received full reimbursement for his problematic new vehicle. In May, we received Kia’s acceptance of Doug’s proposal to buy back my Kia Sorento. I was overjoyed, with a great sense of relief on that news. The law firm warned me that Kia is not the fastest to resolve these cases and said it would take about 120 days to be completed. As I drove the car for another four months, I kept replenishing oil into the engine every 1 to 2 weeks based on my driving. The car was becoming more unreliable, and it actually blew a cylinder during my last month of ownership. By October, Kia finally arranged a date for me turn-in my car at the local Kia dealer, working with a 3rd party firm who handles these arrangements for Kia America. In early November, the law firm received payment from Kia, and Doug sent my check for agreed settlement amount. Overall, I was extremely pleased with the law firm’s detailed follow-through and steady communication. The staff kept me informed regularly on the progress of my claim. If you have a ‘lemon’ problem with your vehicle, I highly recommend contacting San Diego Lemon Law Attorney. Doug Sohn has decades of experience dealing with auto makers on their defective vehicles, and he’ll fight on your behalf to make it right for you! You’ll lay out No Funds for their service, as they are reimbursed by the auto manufacturers. Client: Harv J., Oceanside CA

When I first reached out to Doug, I was frantic, as I had already wasted time getting bad advice from another firm. Doug and his team understood my urgency and responded in kind. They have been patient with me, clear with what to expect and aggressive with my case. They set me on the right track ...as far as what I should expect and explained the whole process. Once the paperwork and info were completed, they completely took over. I never had to do anything but wait to hear from them. The office staff was also very professional and kind (big thanks to Eivie for always following up when I lagged!!). These people are the real deal and the kind of people you need to guide you through this process! Thank you Doug & team!!

Do you think you have a lemon of a vehicle? **********CALL DOUG SOHN!********* He and his staff are super nice and really pay attention to every detail, and they made this process so easy for me. I leased a beautiful new 2022 RAM 1500 right off the showroom floor. But within just a few hund...red miles I was already taking it in for repairs. I took it in 9 or 10 times in less than two years. Thankfully, I have a lemon-law lawyer in the family, so I called Doug to see if I had a case. He had me gather every work order (pre-work) and invoice (post-repair) and email them to him. The service department didn’t have any problem emailing copies to me, either. THAT made everything so much easier, too. I did have a case, and in a phone consultation, Doug walked me through the process. The whole process took about 6 months. And now I have a small chunk of change that I had not expected to have. Contact Doug Sohn if you think you have a lemon.

Shortly after we bought our new RV we began to experience issues we thought could be repaired. After several attempts to have the situations rectified, we had concerns over some of the issues that were not adequately addressed. We selected Doug and his team at San Diego Lemon Law from a list of a...ttorneys that handle lemon law cases. He quickly responded and after evaluating our case he thought we had a valid case and agreed to work on our case. Everything that Doug said he would do was done in a timely manner. It was a seamless process to provide the documents he needed and we were able to be uploaded them online. Doug and his team were able to provide us with three separate solutions and after we selected our desired solution, they quickly went to work to get the case resolved. After we received an offer that was not what we expected, Doug went back to the table to renegotiate to make sure we received what we saw as a fair offer. In our opinion after working with Doug he has a lot of experience and knowledge in what is needed to win a Lemon Law case. We are very pleased with the services of his law firm. Thank you Doug, and the team at San Diego Lemon Law, for providing such trustworthy and efficient services. We would not hesitate to recommend your services to others in need.

I had the pleasure of working with Doug Sohn and his company when I was filing my Lemon Law. I was anxious and hesitant about filing against a big car maker anyhow (had a Blind Spot Assist manufacturer issue), let alone just choosing anyone from the internet. What I loved about Doug was that he and h...is wonderful assistant Eivie spoke to me directly each time. I wasn't passed back and forth between multiple people like I had experienced when I first inquired with a much bigger LA firm. The personalized experience I received calmed me and didn't add on to the stress of life. Everything that Doug said he would do was done in a timely manner. My Documents were able to be uploaded seamlessly, and he gave me a very accurate estimate of what I would be receiving when the case closed. In fact, I received more than expected! Timelines were explained and although you cannot control the other party, my case closed in a very reasonable amount of time. About 3-6 months less than what the bigger LA firm had quoted me. I wholeheartedly recommend Doug to anyone who is considering filing a Lemon Law. You will be in very good hands!