R. Jan Atkinson

I hired Rogena the beginning of February to file my bankruptcy case and my case is not filed! I did everything myself basically so I don’t understand the delay. She never responds to my email, scheduled calls never go happened, and her assistant always say she not unavailable. I wish I would have nev...er trusted her to take my case!

Paid the fees as quoted by cash and money order and after that she never responded to calls or emails. I filled out the information form as requested but my case was never filed. Now the credit card companies have discharged by debts and the IRS wants to collect from me. I didn't have money then a...nd I have less money now. She never performed the job she was hired and paid for.

I hired Rogena in March 2018 it is now Oct 2018 and my simple BK chapter 7 is still not filed :(... I've tried to give her the benefit of the doubt as she seemed friendly and knowledgeable at first but now I'm starting to regret using her services and hoping I've not been ripped off. She is very very... spotty in replying to emails, when you call her number no one ever answers and when she calls you her number is private. Latest email from her said something like she was maybe filling 1st or 2nd week in Oct... today started the 3rd week...I'm gonna email her tomorrow hopefully she'll respond...had I known it would be like this I would have NEVER used her. Initially she seemed really caring but she's since proven to be very unprofessional and a procrastinator. I understand she has more than just me as a client and why I've tried to be patient but my case should be done by now...I wish I would've read reviews no matter how nice she seemed...please think twice before going with her. I'm only posting anonymously because she's still over my case for now and I don't need any further problems. If my case isn't filed by end of October I'm firing her and hope I can get some money back (not holding my breath)

Paid legal fees for a simple BK case that was initiated over a year ago. This process should have been completed within 4 to 6 months tops. Case is still not filed and she doesn't give straight forward answers about dates and timelines. She is very unresponsive, does not return phone calls in a time...ly manner, nor respond to emails. Phone number on her website goes to voicemail 100 percent of the time. Most contact with her is via email, where weeks may go by before she responds. She took my money and the case is still not filed. Warning: Do Not Hire Her! If there was a negative zero stars she would would definitely qualify.